a bilit y 5 Y e a r Busine ss Pla n February 16, 2012 Introduction The United States Postal Service (“USPS”) continues to endure the negative effects of electronic diversion combined with a weak economy and increased funding obligations This confluence of events has had financial impacts on the organization which have become untenable While the USPS has continuously sought to make operational improvements and improve efficiency, the organization’s current financial
Business Model Canvas of United States Postal Service Customer Segments USPS caters the mail and package delivery services to a mass of different customers. It has different variety of services depending on what the customer wants. So customer segments are divided according to the type of services the USPS provides. 1. Individual citizens: The USPS has the first class mail and standard mail that the citizens can use to use to send personal cards, letters, bill payments, etc. Basically anything
Abstract Since 1971, the U.S. Postal Service (USPS) has been a self-supporting government agency that covers its operating costs with revenues generated through the sales of postage and related products and services. The USPS is experiencing significant financial challenges. After running modest profits from FY2003 through FY2006, the USPS lost $41.1 billion between FY2007 and FY2012. Since FY2011, the USPS has defaulted on $11.1 billion in payments to its Retiree Health Benefits Fund (RHBF). The
U.S. Postal Service Case 1 1. Why is it important for the U.S. Postal Service (USPS) to have a high volume of mail to process? The United States Postal Service (USPS) has grown to become the largest provider of mail service in the world during one of the peaks of its economic lifetime. As the company grew bigger and bigger to accommodate the increased demand for its services, the USPS increased its productive capacity through expansion by acquiring the necessary equipment and other technological
From 2007 to 2012 USPS posted net losses in excess of $41 billion with much of that driven by fuel costs. It currently spends $3.3 billion on highway contracts, while spending only $40 million on freight rail contracts. USPS should consider shifting part of its mail volume to rail. By making this change it has been estimated that USPS could save at least $100 million per year. Additionally, “because of its lesser sensitivity
USPS Synthesis Essay If I were the current CEO for the United States Postal Service, I would be gravely concerned about the future of my business, as it has recently taken a steep plummet from its success and popularity in the 19th and 20th centuries. The USPS is now faced with the decision to renovate itself due to the extreme loss of business as technology takes over the 21st Century. Some say that the USPS should be entirely reconstructed because the business is only headed further downhill
face to face interviews (FtF) with employees to the second oldest federal agency the United States Postal Service (USPS). The USPS continues to struggle financially and has not shown a profit since the year of 2007. Congress continues to place pressure to privatize the postal service and to run like any other organization. Unlike other for profit organizations and businesses the USPS receives benefits from Congress such as bailouts when they cannot meet payroll, and are exempt for paying federal
USPS Voice of the Customer Case Study BSOP 588 Managing Quality April 02, 2012 1. Explain how the Voice of the Employee sup ports improved internal processes (Voice of the Business), and how the Voice of the Business supports customer satisfaction (Voice of the Customer). As stated by the United States Postal Service annual performance report, The Voice of the Customer goal category focuses Postal Service resources on growth to generate sufficient revenue to support
Executive Summary The USPS is at a point where it does not have the financing available to maintain its operations. One reason for the annual net losses is due to the declining rate of first-class mail. The second reason has to do with the required prepayment of $5.5 billion per year toward retirees’ healthcare costs. In order for the USPS to overcome this deficit, they will need to consider their short time frame, government restrictions and labor union backfire in considering the best alternative
easily get access of it from any facilities for analyzing. With the endless quantities of data that is constantly being collected from the internet, customers, and facilities, USPS is constantly improving their ways in storing data as efficiently as possible. The Enterprise Data Warehouse is the primary data storage for USPS. It approximately 35 petabytes of storage capacity which allows it to store all the data collected from over 100 systems ranging from financial, human resources, transactional