preview

Value Chain-Ikea

Better Essays

1. IntroductionIKEA, the famous Swedish company, is the one of the largest furniture retailers in the world, which specializes in modern but inexpensive Scandinavian designed furniture. According to Echeat (2006), the IKEA had more than 175 stores spread over 31 countries at the end of 2002 and worldwide sales of about 12.8 billion euros in 2004. During the IKEA financial year 2001-2002, a total of 60,000 people are employed by IKEA worldwide and there are 323 million people visited IKEA stores around the world (Kronos, 2006). IKEA mission is to offer consumers good value for their money. The typical IKEA customer is young low to middle income family. IKEA success in the retail industry can be attributed to its vast experience in the …show more content…

On the other hand, the suppliers are customers, receiving technical assistance from Ikea 's corporate technical headquarters through various business services. The company wants customers to understand that their role is not to consume value, but rather to create it (Norrmann et al, 1993). Ikea 's role in the value chain is to mobilize suppliers and customers to help them further add value to the system. Customers are clearly informed in the catalogs of what the firm 's business systems provide, and what they are expected to add to the final process. 2.2 New Product Life CycleProduct Life Cycle is a well-known framework in marketing products typically goes through four stages: introduction, growth, maturity and decline. At each stage, marketing strategy varies. Nevertheless, Ikea challenges the conventional Product Life Cycle through reverse positioning, according to Vedpuriswar (2005); it can strip away product attributes which are traditionally considered important while adding new ones. A key factor in the success of the Swedish furniture retailer Ikea has been reverse positioning. Furniture companies have over the years steadily augmented their offerings. They typically carry a wide product range. Sales consultants pamper customers, presenting them various options including package deals that involve delivery of new furniture and disposing the old. Ikea approach has been different. A

Get Access