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Value Of Pantene: Brand Positioning And Value

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Brand Positioning and Value
Positioning is the process of designing the company’s offering and image to occupy a distinctive place in the minds of the target market (Kotler and Keller, 2006). Scientists Etzel, Walker and Stanton (1997) refer positioning as the management’s ability to bring attention to a brand and to differentiate in its favorable way from similar products in different brands. However, Ries and Trout (1986) emphasizes that positioning is not what is done to product/brand, positioning is what you do to the mind of the prospect. According to Vukasovic (2009), the positioning of a brand is ultimately depends on the consumer, and how they perceive the overall quality, attributes, value, price, and image of the brand. In short, …show more content…

The Point-of-Difference Associations (PODs) for Pantene 3 Minute Miracle Treatment are intended to be product performance, experience and key ingredients (Pantene’s claimed pro-vitamins). Its immediate effect to repair hair damages and to protect the hair’s inner cortex due to styling, heating, or exposure to pollution will be the brand’s attribute associated in the mind of consumers. This is mainly because Pantene 3 Minute Miracle Conditioner contains the highest amount of advanced Terminal Amino-Silicones (TAS) which flattens and smoothen the outer layer or the cuticle cells on the hair surface, thus it improves the hair conditioning and styling experience. It transforms brittle, rigid and damaged hair to touchable, soft, shiny and beautiful hair more effectively than its close competitors. Pantene’s tagline, ‘Hair So Healthy It Shines’ translates and reflects exactly what the brand itself claims or promises to deliver, thus it resides in the minds and hearts of customers as a credible brand that addresses their perceptual hair problems effectively.
On the other hand, Point-of-Parity Associations (POPs) of Pantene 3 Minute Miracle Conditioner is intended to be convenience, quality, price and value. These are the attributes that will be shared commonly with other brands, in which P&G can …show more content…

Therefore, it is important for companies to shape how customers think and feel about their products and brands in order to obtain goodwill and name recognition that can translate higher sales volume and higher profit margins against competing brands (from BusinessDictionary.com). Besides, customers will have specific, positive thoughts, feelings, images, beliefs, perceptions and opinions toward that particular brand if company can build the right type of experiences with the products and services and their accompanying marketing programs. Customers are most likely to react favorably to such experiences and become linked to the brand over time. In other words, CBBE occurs when the customer has high level of awareness and familiarity with the brand and holds strong favorable and unique brand associations in memory (Keller, 2003). Customer responses to the perceived brand can fall into five sub-dimensions of brand building blocks that are Salience, Performance, Imagery, Judgment, Feeling and

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