Verbal and Nonverbal Communication

Non Verbal Communication: includes gestures, facial expressions, and body positions (known collectively as “body language”), as well as unspoken understandings and presuppositions, and cultural and environmental conditions that may affect any encounter between

Joe Navarro, a former FBI counterintelligence agent and an expert on nonverbal communications and body language, asserts in his essay “Every Body’s Talking” that the body sends messages that are more effective as the words we say, interlocutors react unconsciously to mutual non-verbal messages, and don't realize that they communicate a lot of information without their knowledge. Although Navarro cleverly claims that a disagreement between two interlocutors can occur while the verbal message (words) is positive, and that non-verbal communication and body language add an extra dimension to the message, sometimes in contradiction with it, he fails to consider the cultural aspect. Different postures and gestures have different meanings in different cultures. This can be a drawback to use non-verbal communication. Insufficient samples also weaken this argument. In fact, people observed by Navarro cannot represent the entire globe’s population. The argument I have against his statement is that it is erroneous to claim that no one can keep a secret since if the lips are silent, the body is speaking.

Nonverbal communication is is defined as “messages expressed by non linguistic means”(Adler 188). This includes verbal cues that do not involve words such as: sighs, laughs, throat clearings, and other noises. Nonverbal communication also includes nonlinguistic dimensions of the spoken word such as volume, rate, and pitch. It also includes abstract factors such as physical appearance, the environment, and how far we stand away from each other and the way we use time. Nonverbal is also the factors that we think of, body language, facial expressions, and eye contact. Some studies show that 93 percent of the emotional impact of a message comes from nonverbal cues, while others show that the figure is closer to 65 percent. Nonverbal communication plays an important role in how we make sense of one another’s behavior (Adler 188). There are many influences that contribute to the way we communicate nonverbally. A few of those influences include: gender, culture, and age.

Communication is everywhere. We, as interactive human beings, spend the majority of our time corresponding with others to satisfy our physical, identity, social, and practical needs (Adler, Rodman, & Sevigny, 2011). Often, this is consciously done; we search our minds for the accurate linguistic means to express our experiences, and use them to communicate with those around us. However, communication is not as straightforward and effortless as we may believe. It is, in fact, often unintentional, with 65% of it occurring as a result of non-verbal cues (Matsumoto, Shibata, Seiji, Mori, & Shioe, 2010). As mentioned by Marta Dynel (2011) in a study done on nonverbal communication, “Non verbal signs and signals ... are prevalent practically in

Non-verbal communication consists mainly of the things people do with their body language. There are times where words are expressed and non-verbal communication could help emphasize the message. A few examples of nonverbal communication are hand gestures eye contact, facial expressions as well as tone and volume. I was given this assignment to observe a situation and take note of the nonverbal communication that occurred. I also had to observe whether the non-verbals were able to execute the message and if the behavior was acceptable.

Nonverbal communication plays an essential role in any conversation. Individuals who are aware of nonverbal actions during conversations can more effectively interpret what is being communicated.

There are eight key forms of nonverbal communications used on a daily basis. These forms can affect the way people view another person; however, without understanding the forms of nonverbal communication there is certain to be a lot of misinterpretations. Cultural and language differences are a common reason for miscommunication. When communicating with people in different cultures, a person should be extremely aware of the hand gestures and nonverbal communication tools they are using. Many of the hand gestures used in the United States that mean good things, mean offensive and profane things to other cultures. Nonverbal communication is described as body language, hand gestures, and facial expressions. It is known that people reveal more information through nonverbal communication, than words alone to get a point across. There will always be some interaction between two or more people that everyone’s

There are many levels and moving parts in communication. We rely on both verbal and non-verbal forms of communication in order to send, receive, translate and respond to each other (Cheesebro, O’Connor, Rios, 2010). The spoken or written word only comprises of about 7% of our communication with each other. The other 93% is made up of voice quality and non-verbal communication (Heathfield, 2011). Non-verbal communication or demonstrative communication comes in many forms. It includes body language, facial expressions, eye contact, posture, touch and tone of language.

When most of us think about communication, many of us immediately imagine ourselves talking to someone or writing them a message. Most of us do not actively think about the equally or more likely, much more important nonverbal cues that are very much a part of how people perceive our chosen messages. The main types of nonverbal communication cues that I focused on while I was observing my subjects were:

Any communication interaction involves two major components in terms of how people are perceived: verbal, or what words are spoken and nonverbal, the cues such as facial expressions, posture, verbal intonations, and other body gestures. Many people believe it is their words that convey the primary messages but it is really their nonverbal cues. The hypothesis for this research paper was: facial expressions directly impact how a person is perceived. A brief literature search confirmed this hypothesis.

Nonverbal communication is behaviors and characteristics that convey meaning with out the use of words. Sometimes accompanying verbal messages, to clarify or reinforce them. (Floyd, Communicating Nonverbally, 2013) It is said to be true that nonverbal communication sometimes gives more information that verbal communication. People’s facial expressions, gestures, and personal appearance are all forms of nonverbal communication and it relies on our sense of vision. For instance, when my sorority and I get together for a meeting and the president of our chapter stands up in front of everyone to share information, it is important that we let her know that we are interested by nodding our head in agreement, smiling at her, clapping our hands, and keeping eye contact with her so she knows our focus is on her. For our chapter it is important to reassure our president that we are listening and focused on what she has to say by using nonverbal behaviors. Without nonverbal communication, it would be hard to tell when someone is interested or not in a conversation. Nonverbal communication helps us maintain

The two basic modes of communication are verbal and nonverbal. Verbal communication is either spoken or written. Verbal communication involves the use of words. Nonverbal communication, on the other hand, does not involve the use of words. Dress, gestures, touching, body language, face and eye behavior, and even silence are forms of nonverbal communication. Remember that even though there are two forms of communication, both the verbal and the nonverbal are inseparable in the total communication process. Conscious awareness of this fact is extremely important because their professional effectiveness is highly dependent upon successful communication (Communication, 2010). But it is also another side to communication and that is ineffective communication skills.

In every society nonverbal communication is one of the most powerful tools that a person can use to interpret the message that is being delivered. Even though verbal communication is fairly straightforward, nonverbal communication allows others to sense the true emotions of the person that is expressing them. For example even though a person may say that they are not irritated, their usage of voice may display otherwise. Nonverbal communication not only reveals hidden messages, but it also complements, substitutes, and exaggerates verbal communication.

The key to a successful relationship may not be through a spoken interaction, but through a reflection of one’s nonverbal behavior. Nonverbal communication is surprisingly the loudest form of communication, because it is the miracle behind successfully connecting with someone without speaking. There many different forms of nonverbal communication including; posture, gestures, facial expressions, eye contact, and tone of voice. Nonverbal communication is generally used through one’s body language. A person who has the skill to understand and use nonverbal communication, are more efficient in forming

Boose, G., Jaffe, J., Segal, J., & Smith. M. (2013). Nonverbal communication. Retrieved from https://classroom.phoenix.edu/afm214/secure/view-thread.jspa?threadID=58196411