Verizon Interview Research Paper

S is a 59 year old African-American female born and raised in Anson County who has attended several institutes of higher learning. After earning a Bachelor of Science in Secretarial Administration from Barber-Scotia College, she later received special education teaching licensure from the University of North Carolina at Charlotte. Because of her love for learning, S has also taken online classes through the University of Phoenix. She has been a secondary special education teacher for three years and currently works with 8th graders at Anson Middle School.

6. Think of a product or service you have purchased recently. What aspects of the product or service design made it attractive?

For my In-Depth Interview paper, I chose to Interview my co-worker Senada Cufurovic whom I work with at Bank of the West. Senada finds herself culturally diverse as being from another country and culture. As long as I have known Senada from working with her for the past two years, I have never been able to get to know her background from where she came from until this opportunity to interview her came up.

With SpeedMatch, only available from Verizon, you get matching speeds, upstream and downstream. The fiber-optic network allows you to connect your whole household. Even on more than one device!

In May 2016 Verizon released a new commercial for a prepaid plan to compete with the cell phone providers such as AT&T, Sprint, and others. The 2016 Verizon commercial was titled “Verizon: A Better Prepaid”. Its purpose was to let the audience believe that Verizon’s product was the best on the market for the prepaid plans that are available. However, this is a common claim among companies regardless of what the product they are selling is. Therefore, Verizon needed to create a commercial that was both memorable and affective, and they did just that with their latest ad. With the ever-growing competition in today’s economy, instead of bringing something fresh to the table, Verizon’s marketing crew boldly brought back some old, and somewhat forgotten popular tunes that appeal to the 80’s and 90’s kids. This technique was useful in drawing in a specific audience and initiating a positive feeling of nostalgia in them, which in return gave Verizon’s ad a boost in the eyes of its viewers. It is small things like this that marketing teams strive to put into in their work. Along with their superior use of marketing techniques, Verizon offers a wide variety of information about their product. According to Verizon’s official website, their new prepaid plan offers 4G LTE coverage. However, their information regarding this product varies depending on where you receive your information. Nevertheless, Verizon created a successful advertisement to make revenue for their company, and

Verizon has consistently provided some of the best mobile device service, as they have hands down the best network across the United States and around the globe as well. There is a reason that they have so many returning customers who have been with them for a long time and they have done it again with their Fios network, which has been a slam dunk. If you were not yet aware, Verizon now features internet and television, which you can get in a bundle package, saving you a lot of money in the long run.

Verizon set the expectations high for its competitors in the industry, but they have responded with innovations of their own. Competitors such as T-Mobile have introduced programs that eliminate the traditional two-year contract which forced Verizon to respond and create one of their own known as EDGE.

I began my career with Verizon Wireless just under five years ago, with an attitude similar to that which most of my current employees have: I was starting a new ‘job’ that paid well until I figured out what I wanted to do. My background was in education, but I wanted to continue learning and trying other things before settling into teaching, and I could not be happier with the way things have turned out. I very quickly realized that Verizon would be more than a ‘job’. It is a company I am proud to say has shaped my career.

A collateral interview was conducted with Chelsea Barnes, former nursing assistant for Ms. Leavitt father. Ms. Barnes reported that she resides in Richmond Hill, NY. She has three children 22, 19, and 8. She also indicated that she has a grandson who is 9 months old. She indicated that her children was not difficult to manage. She reported that she does not have experience handling children who are aggressive.

Verizon Wireless Executive Relations received an FCC complaint on February 13, 2017, where Mr. Davis requested copies of his invoices. A copy of the December 12, 2016 and January 12, 2017, invoices were mailed to the address on Mr. Davis’ account. Also, he was provided self-serve options where he could view the past 18 months of bills such as My Verizon (www.verizonwireless.com) or #BAL via his wireless device. On March 23, 2017, Mr. Davis account as disconnected for non-payment.

Through this idea of “growth” and collaboration with other industries to provide optimal service, Verizon has expanded its products and services in the following areas:

Verizon Communications formed by the merger of two big and successful companies, Atlantic Corp. and GTE Corp., is the largest telecommunication company. The company serves large part of the market in United States. However the company faces certain strengths and weaknesses which affect the way company formulate its strategies.

The purpose of training and developing within any organizations is to improve the overall effectiveness of goods, product and services, competitiveness, and emphasizes growth in all aspects. It also increases productivity, develop employee turnover, increases financial gain, and lessens the managerial and supervisory positions. Training and developing is essential to obtain but many employers have different perspectives of what training and developing means for its organization. Verizon is one of the leaders in innovative wireless communication and in delivering broadband to businesses, mass market, wholesale, government, and it services over 80 million customers across the world. The

and Charles T. Manatt, former Republican and Democratic party chairmen, respectively said, “...we, as former chairmen of the Republican and Democratic parties, can attest that politicians themselves don't like the current situation” (Clark). If the politicians who hire these men don't even like the way they run things, then how do they keep finding work? There are two reasons, they get results, and the fact that image means more now than it has ever had before. Victor Kamber, the President of the Kamber Group, a public relations firm in Washington D.C., says that “'...one reason they are so much a part of the story now is that we live in an age of news.' Decades ago, the TV news used to be a half-hour or an hour, counting national and local, but today there are two and three hours of time to fill with features, he notes” (Clark).

threats as an organization. This case analysis will highlight the top three for each category and provide a rational for each factor. The SWOT analysis will serve as a tool for identifying alternative strategies for the organization and help define a 3-year growth plan. Various matrices, including a SWOT analysis and a Financial Ratios Analysis, will also support specific strategies and long-term objectives. Other relevant, recent activities and supporting research will also be supporting the strategies defined in the case analysis.