Verizon L Talent Case Study

The desired impact of this plan would establish The IT Guys as the go to

In order to identify Verizon's core competencies, a SWOT and Five Forces analysis was performed. The SWOT analysis showed internal strengths in technology diversification, a large and talented employee resource pool, and an expansive network footprint. Internal weaknesses were revealed that centered on post merger issues such as corporate culture issues, impending workforce retirements, and a lack of systems or process consolidation. External opportunities include the potential to further capitalize on incumbent status, diverse markets, long distance, and brand identity. Finally, external threats include government regulation, substitution, and a weak economy.

Both T-Mobile and Sprint have been attracting maximum customers since last summers with its cheaper unlimited data plans. But now, Sprint is moving one step further with more cheap prices.

Verizon is a major telecommunication provider in the United States. The company is the market leader, with $110 billion revenue and $2.4 billion in profit (MSN Moneycentral, 2012). Verizon has steady revenue streams that are largely based on a subscription model. It has several business segments, including wireless (63.3% of revenues) and wireline (36.7%) (2011 Verizon Annual Report). Most of this report will therefore focus on the wireless business, not only because this is the largest business that the company operates but because it is a rapidly growing and evolving business as well, a function of the rapid pace of smartphone adoption in America.

As the telecommunications industry in the United States consolidated and regional ‘Baby Bells’ began to amalgamate, Bell Atlantic, GTE, and Vodafone AirTouch merged in 2000 to form the nation’s largest wireless company, Verizon Wireless (Verizon, 2013). After establishing its headquarters in Basking Ridge, New Jersey, Verizon Wireless launched its foundational strategy of differentiating itself from the competition by building and maintaining a superior network and delivering an exceptional customer experience through its products and services (Strigl & Swiatek, 2011). As a result, Verizon established itself as the recognized industry leader in wireless and has maintained its network advantage by being the first wireless company in the United

The success of the economic agents depends on a multitude of forces, such as the managerial ability to combine and exploit the resources in an efficient manner, the ability to manage the labor force or the ability to develop positive relationships with the external stakeholder, such as the customers, the business partners, the public and so on. Still, while all these factors are crucial, they are merely adjacent to the core operational function which builds towards organizational success, namely the organizational operations.

Verizon Communications formed by the merger of two big and successful companies, Atlantic Corp. and GTE Corp., is the largest telecommunication company. The company serves large part of the market in United States. However the company faces certain strengths and weaknesses which affect the way company formulate its strategies.

The purpose of training and developing within any organizations is to improve the overall effectiveness of goods, product and services, competitiveness, and emphasizes growth in all aspects. It also increases productivity, develop employee turnover, increases financial gain, and lessens the managerial and supervisory positions. Training and developing is essential to obtain but many employers have different perspectives of what training and developing means for its organization. Verizon is one of the leaders in innovative wireless communication and in delivering broadband to businesses, mass market, wholesale, government, and it services over 80 million customers across the world. The

Through this idea of “growth” and collaboration with other industries to provide optimal service, Verizon has expanded its products and services in the following areas:

The company has a strong terminal value of supporting a long-term investment philosophy. Two of the instrumental values used to achieve this are being courageous, and exercising self-discipline. One instance that showed both of these values was during the late 1990s. At that time, investments in technology companies, and the technology sector of the financial markets had been increasing at a high rate of return. This organization did not spend disproportionate resources creating or maintaining products to “chase” the returns on technology investments. That would be considered contrary to the company value of long-term investing. This showed both courage and self-discipline.

A discussion and analysis of the organizational behavior similarities and differences between American telecommunications giants Verizon Communications, Inc. and AT&T, Inc. requires a system of uniform elements in order to offset the differences. Both these companies have evolved through mergers and acquisitions as well as both have experienced major reorganizations. Both the companies have product offerings which are similar in the areas of wireless and wireline telephone service. Focusing on motivation, communication, power bases, and culture offers insight into the complexities of organizational behavior within Verizon and AT&T, and demonstrates the resulting differences in culture despite the common industry and the similarities in structural design.

The image of the company is a lot dependent on how everyone will interpret and implement the message of the Statement of Vison and Values. Clients now view O&M people as “uninvolved, distant, and reserved”. Beers needs a way to reach all employees as effectively as she has done with the few key people: challenging them to be more creative, to toss aside the old rules and really embrace the new Vison.

Part of Fiserv’s business-unit director’s compensation was in relation to the bi-yearly feedbacks of their client’s and this identifies their willing intent to improve and provide better for their products and for the clients. (Mote, Dave n.d.)

threats as an organization. This case analysis will highlight the top three for each category and provide a rational for each factor. The SWOT analysis will serve as a tool for identifying alternative strategies for the organization and help define a 3-year growth plan. Various matrices, including a SWOT analysis and a Financial Ratios Analysis, will also support specific strategies and long-term objectives. Other relevant, recent activities and supporting research will also be supporting the strategies defined in the case analysis.

The company culture has been changed and aligned to the strategy through restructuring head-office and transforming its leadership paradigm.