Verizon's Ethical Dilemmas

What: 43 million records which include usernames, hashed passwords, email addresses and also ad-related data of users were hacked

Verizon has gone through many changes in the last few years. The communication industry is extremely competitive and this company would not have had a chance of forming at all, except for the government ordered breakup of AT&T in 1984. Their targeted areas of communication are cellular, paging and PCS services for corporate and individual customers. They have been trying to expand their business for corporate local goods and services.

§ Long distance - Due to regulatory restrictions, Verizon was once not allowed to offer long distance services in the former Bell Atlantic territories. These restrictions have been eased and Verizon has been approved to provide long distance in 11 of the 14 former Bell Atlantic states. The

The generation of talking face-to-face is slowly fading away, and the technology era is going to keep on growing. One of the most widely used technology services known today is the cellular phone industry. According to the Pew Research Center’s website, 90% of American adults own a cell phone. Of that 90%, the smartphone ownership is at 64% (2013). Verizon Wireless, along with the other major carriers, T-Mobile, Sprint, and AT&T, have taken this data and comprised a growing industry where competition arises from all angles. These companies have battled one another on pricing, plans, and customer service for many years in order to stay on top. Unfortunately, these are major factors in whether or not a customer will choose the particular company over another.

“But in another top-secret document from the Snowden leaks, even company executives were startled to learn that, with another program called MUSCULAR, the NSA has broken into communication arteries that link Yahoo and Google data centers

Verizon Wireless is a big time cell phone company, in which for years now has been widely regarded as the top of competition which include companies such as at&t, sprint, and T-Mobile. While there are many other companies these are seen as the tops of competition in regards to others so to speak. verizon in many of its commercials use a variety of rhetorical tactics to persuade you to believe they are truly the best in service. These tactics include providing coverage maps, using colorful balls in which compare between the four companies, and using written text stating facts about their coverage and overall service. While verizon may be the top in service all around I do believe some things are a little stretched.

Thank you for allowing Verizon Wireless the opportunity to respond to Ms. Kettle’s complaint. In her complaint, Ms. Kettle states she signed a contract with Verizon Wireless on July 22, 2017. A few days later she received notification via text message that her account was placed on paperless billing. Therefore, she did not receive her first invoice until August 28, 2017. The invoice included charges for two months and a late fee. Ms. Kettle requests assistance with this matter.

I recently order a service from Verizon. One of the things that is attractive to me is Verizon's service.

I was excited to learn that Verizon FiOS was available in my new neighborhood. Well, most people might wonder what is the big deal about that. The fact is that I moved to the city recently. I lived in a location that did not have any type of advanced Internet service. I was still on dial-up. In fact, cellular service was out of reach too. A few days ago, a Verizon representative was going door to door in the neighborhood. This would never occur in my old community. We were basically out in the middle of nowhere. He gave us a pitch about the service and all the features that they had to offer. I was very interested in the offer from Verizon FiOS Hyattsville.

This could potentially attract a significant proportion of market volume and hence reduce the potential sales volume for Verizon.

Anthem is a medical insurance provider that currently serves over 74 million people. On December 10, 2014, Anthem was victim to a data breach that resulted in over 37 million personal records being hacked from their servers. Fortunately, the attack was contained to only one day, but it was still enough to become one of the largest data breaches in corporate history. Shockingly, the hack wasn’t actually discovered until January 27, 2015. What lead to the discovery was when a data administrator discovered a query that was started using his own credentials (Ragan). Just over a week later - on February 4th - Anthem announced that there had been a massive data breach to the public. The breach was so severe, that even Anthem’s own CEO, Joseph Swedish, said that his personal information along with several other Anthem associates were taken during the breach.

Verizon is a major telecommunication provider in the United States. The company is the market leader, with $110 billion revenue and $2.4 billion in profit (MSN Moneycentral, 2012). Verizon has steady revenue streams that are largely based on a subscription model. It has several business segments, including wireless (63.3% of revenues) and wireline (36.7%) (2011 Verizon Annual Report). Most of this report will therefore focus on the wireless business, not only because this is the largest business that the company operates but because it is a rapidly growing and evolving business as well, a function of the rapid pace of smartphone adoption in America.

Verizon wireless is a joint venture between U.S. based Verizon communication and U.K. multinational giant

“As a leader in communications, Verizon's mission is to enable people and businesses to communicate with each other. We are also committed to providing full and open communication with our customers, employees and investors”

Verizon Communications is not able to achieve its objective of becoming the market leader in delivering innovative, integrated communications solutions to its customers (management).