Monash Video Library: Case Study
Monash Video library is a small business organisation that loans out video cassettes to its embers and makes a profit from it. Recently they have expanded their business and trying to implement a new information system to manage their business more efficiently. In this paper, we will provide a user requirement document for the organisation.
Business Overview
Goals
The overall goal of the business is to make a profit through efficient management. As it’s not an independent business organisation (because it depends on reliable assets), their goal is to use their present assets to generate continuous profits.
Business Objectives The library’s main business objectives are to make small profits from its
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Keeping one single system to manage both the records and the products makes it too slow to work with. Also, analysing borrowing patterns of all members is a lengthy process. As it 's not at high-profit business, they need to increase their annual or monthly turnover by improving their management (Hodgetts and Kuratko, 2008).
Opportunities
Small or medium businesses like this have a lot of potential opportunities to raise its profits (Hodgetts and Kuratko, 2008). The video library is highly dependent on its fixed assets. They can analyse their members and figure out which category of cassettes or tapes would be more popular among them. For example, most teenagers are prone to action and romantic movies or TV series. Most girls opt for romance and drama, where boys opt for action and comedy. So, these types of analysis would help them to filter out their products. Also, they have opportunities to improve in the management sector as well. They can offer cheap membership policies to get more and reliable members. So, as a small business, it has a lot of areas for opportunities for improvements.
Data Gathering and Analysis
Improving the business means improving the management. The first step to improving management is to sort out and analyse the required data’s (Xu and Quaddus, 2013). First, the business needs to gather data about their products, which products they need and how many of
The goals the business wishes to achieve are not far from reach, the business has been around for a long time and is now at its maturity stage hence it has the required finances to pursue its goals
The organisation’s goal is to achieve long-term value for its customers, shareholders and its employees through domestic and growth outside of Australia.
The ability to manage information plays a critical role in developing a firm’s capabilities in customer relationship management, process management and performance management (Mithas, 2011).
There are basically six technology-driven threats to the traditional rental model: (1) Cable companies offering Video on Demand (VOD), (2) online movie downloads, (3) online movie rentals, (4) disposable DVDs, (5) illegal movie downloads and DVD copying, and (6) Digital (or Personal) video recorders (DVR). (Jackson) One could also consider traditional pay-per-view (PPV) as and additional substitute. Only one of these seven, online movie rentals has proven to be a major competitive substitute for traditional movie rentals. All other areas, except traditional pay-per-view are expanding rapidly, but some face significant challenges.
The video rental industry began with brick and mortar store that rented VSH tape. Enhanced internet commerce and the advent of the DVD provided a opportunity for a new avenue for securing movie rentals. In 1998 Netflix headquartered in Los Gatos California began operations as a regional online movie rental company. While the firm demonstrated that a market for online rentals existed, it was not financially successfully. Netflix lost over $11 million in 1998 and as a result significantly changed the business model in 2000. The new strategy included focusing on becoming a nationally based subscription model and focusing on enhancing the subscribers experience on their website. The change in
The play Hamlet by William Shakespeare can be interpreted in many different ways due to its ambiguous nature. This causes for conflicting arguments and theories to be held throughout the play. One argument is whether or not Prince Hamlet is overwhelmed with madness or he uses it as a persona in order to give others a false perception of him.
Every company will focus on supplying a service, product, or both. How and where the product is made plays a crucial role in the company’s success. In order to help visualize how the products are made process maps are formatted. These process maps can help to identify areas that need improvement. In order to implement improvement, process development will be implemented. The form of good that a company supplies is also important and to ensure that the best product is distributed product development is conducted. Target Corporation is a complex company, which provides consumers with their necessities.
The movie rental industry is a living industry; there are constant changes with advances in technology, rights management, and the slow, but steady, move away from physical Media. Companies such as Netflix, Hulu, RedBox, and Blockbuster are being forced to look at new business models and try to keep up with these changes.
business purpose. All-in-all their promise is to have the best quality in customer service with a
If you have ever worked in the healthcare system you will know there are a few patients you will never forget. Some are for good reasons and some are for not so good reasons. There are some patients that are never satisfied no matter how nice you are or how much time you give them. Needy or demanding patients typically are characterized into different subgroups and once insight is gained nurses and medical staff can respond more effectively to their needs.
Their short term objectives would be increasing sales. The vision would centre around employee co-ownership with the happiness of partners as the ultimate purpose. The mission is the satisfaction of employees. Finally, the value would be to represent the best possible choice, as a result of providing the best quality, trust and customer service.
Yes, the purpose of a company is to maximum the profit, and as Elizabeth Barret suggested,it can help company to make more profit. So the capital investment proposal described in Exhibit 3 is an attractive on for QMSC.
The company aims at improving their sales to ensure that there is a high return on the investment and maximize the profits that the company targets to accomplish.
Introduce Visa cards: Blockbuster should unveil Visa cards that earn the user credit toward video rentals and music purchases. This would be a very creative idea and it would also help them to cater the European and Asian markets.
For instance, organizations can now understand how business models, strategies and resource allocation affect financial, human, intellectual, manufacturing and social capital. In a certain engineering company in South Africa, the use of integrated reporting helped in understanding how customer loyalty transforms finances in the long term (IIRC, 2013). The increased understanding on how organizations create or destroy value has enabled many organizations to change their business management model in order to create maximum value (Eccles & Krzus, 2010).