Video Notes

Many hotels offer up a variety of conferencing rooms to companies looking for a place to host a meeting or conference. These companies will also look to answer the above questions. We seek to have these questions answered for this potential target by showing the customizable woods, laminates, and clean connectivity that is provided with this product. Again, this product has fine workmanship and is attractive while offering USB charging ports hidden from sight, Ethernet ports connected to a hidden switch under the table to provide a hard wired internet connection, and power connections for laptops. Hotels tend to charge a premium price for use of an entire area of space. This gives them a bargaining tool, and justification for the cost. We can market this product to this target by focusing on build quality and value, and the value it brings to their

We must know which visitors we can expect. For example, guests for a wedding (because a wedding will be held in one of the halls of the hotel), or businessmen who come for a business meeting, or a family on vacation.

John Becker believes in enfranchisement. He believes in going beyond and above our means to all guests and that each guest manages equally. This process was a success at his prior hotels that John decided to implement this process here at the regency grand hotel. He met with the management team and introduced his expectations to them. He made them aware that they are to take care of the minor issues and to contact him with significant problems in the hotel between the guest

Before 2002, meeting and event planning among Starwood properties lacked consistency (Krajewski, Ritzman, & Malhotra, 2010). Each individual property had its own unique approach to event planning, paperwork requirements, and available technology and resources (Krajewski, Ritzman, & Malhotra, 2010). Starwood realized that meetings and events were critical for the continued success and growth of the brand, as a large volume of the hotels’ business derives from this segment (Krajewski, Ritzman, & Malhotra, 2010). For this reason, Starwood must build and maintain successful relationships with event planners (Krajewski, Ritzman, & Malhotra, 2010). In order to determine how best to

28) A basketball is inflated to a pressure of 1.90 atm in a 24.0°C garage. What is the pressure of the basketball outside where the temperature is -1.00°C? A) 2.08 atm B) 1.80 atm C) 1.74 atm D) 2.00 atm 29) The density of a gas is 1.43 g/L at STP. What is the gas? A) Cl2 B) O2 C) S 30) Zinc reacts with aqueous sulfuric acid to form hydrogen gas: Zn (s) + H2SO4 (aq) → ZnSO4 (aq) + H2 (g) In an experiment, 201 mL of wet H2 is collected over water at 27°C and a barometric pressure of 733 torr. The vapor pressure of water at 27°C is 26.74 torr. The partial pressure of hydrogen in this experiment is __________ atm. A) 1.00 B) 706 C) 0.929 D) 0.964 E)

As the Director of Franchise Properties, this communication needs to advise Penny Hyatt, the CEO of Colonnade Hotel and Resort, and the corporatate level, on how to revise the overbooking policy and some suggestions on how to address the negative attitude toward Colonnade properties in general . Discussing the matter in person with Penny would be the best way to convey this information, but since that is not possible, I must write her a memo that documents the problem and provides possible suggestions for solving the problem.

Marriott is renowned for its elegant and comfortable hotels and resorts. The company caters to a targeted customer base, ranging from the frequent corporate business traveler to the family enjoying their occasional weekend get-away. Marriott has continued its rise in the lodging, contract services, and restaurant industries. The company continuously strives to meet the needs and wants of its customers while strategically maneuvering the rigors of today’s competitive and ever-evolving market of glamorous destinations and convenient services. In order to remain relevant in a highly-competitive environment, Marriott must strike that successful balance of minimizing costs, and gaining and effectively

The event that will be planned will be the wedding between Jenna and Rob. This wedding is themed “A midnight walk in the park” and offers a variety of different activities and amenities for guests. The event will occur at a major Chicagoland hotel with a centralized location to airports, shopping and other tourist activities. One notable impacting factor to the event is the demographic of guests. The bride’s family contributes to over half of the attendees. The bride’s parents have also been divorced for over fifteen years with lots of tension between the families. It will be critical when planning the event that components are added

By Dennis B. Arnett & Debra A. Laverie & Charlie McLane Cornell Hotel & Restaurant Administration Quarterly | April, 2002

The interview helped reveal several things about the event planning industry. In spite of the fact that I was able to see the challenges, I was inspired to pursue a career as an event planner. To begin with, in terms of studies, I learnt that you ought to have something to provide. This suggests that the events’ industry ought to benefit from a

targeted those people who would recognize and appreciate quality lodging and not those who were seeking “cheap sleep”.  Inviting potential guests or individuals who might influence visitor hotel selection to launch parties, swim parties, cocktail parties and other planned events.  Targeting supportive hospitality businesses.  Packages that supported local businesses were developed.

* is understandable & acceptable to hotel general managers & it provides them w/useful & relevant info;

For my interview project, I headed to the Westin Resort in Cape Coral to sit down with Remy Parys and discuss topics regarding the hospitality industry. Mr. Parys is the front desk manager at the Westin and was very knowledgeable about each aspect in the hotel business. This did not come as a surprise after he informed me he had been in the hospitality field for over 20 years; 9 years of that time was spent specifically in the hotel and lodging specialty. At one point in time, he also owned his own company pertaining to vacation rentals. He gave me a superb insight on how the hotel business is operated and then added some of his personal tips and advice.

The organization has explicitly kept this advantageous environment over other organizations by improving its service capacity. Additionally, the organization ensures that it stays ahead of its rivals by engaging in research and development that focuses on luxury products and markets analysis. The Ritz-Carlton hotel uses data from its research to predict the future of the industry; therefore able to dictate what and how the market will trend in the foreseeable future. Another factor that keeps the organization’s advantage over its rivals is that while rivals tend to become a hotel brand in the industry, Ritz-Carlton has rather position itself to be a leader and lifestyle brand that constantly develop new properties and ensure that customers live the culture of the hotel. The final factor that has kept the advantage of the organization intact is the culture of trust that exists between the management and employees. The leadership of the hotel lives and communicates the organization’s value to its employees who in turn satisfy customers in a way that they often anticipate a return visit. These are some of the reasons that the Ritz-Carlton hotel continued advantageous environment over its rivals has persisted in the hotel and resort industry (Reiss,

(CNN) -- As per a report published by CNN these days the mobile phones have become an increasingly ubiquitous part of our daily lives, they've had the effect of unleashing a kind of epidemic of spontaneity. We have started relying on these smart devices and as a result, a lot many of us have become exceptionally bad at planning. This has made us