Virtual Teams

Virtual teams have emerged to mitigate the challenges of managing teams that are distributed across different regions, and are a sustainable component of global business. A project manager managing a virtual team would have to integrate communication strategies, project management techniques including human and social processes in order to support the team, (Kimball, 1997). The author is a project manager assigned to lead a virtual team of 300 volunteers located across the globe to develop recommendations for regulating carbon emissions in the world. As indicated Kimball (1997), this kind of a virtual team usually supports people working in the same professional field and most of the

| Employees in geographically dispersed locations can work together in virtual teams using video, e-mail, and the Internet.

Is anyone out there? A Guide to Virtual Team Working and Leadership’.Training Reference, viewed October 2011

These groups rely on technology to communicate with one another and to accomplish the tasks allocated by the organization. One benefit of a virtual team is that they use technology and this can help increase efficiency and productivity of the members. The virtual teams also assist in the development of intellectual capital. The composition of the virtual groups helps improve quality as well as the outcome. The other benefit is the efficiency of communication. Some of the challenges include the distance between the members. The significant distance may dilute leadership, weaken human relations as well as amplify dysfunction. Virtual teams are hard to manage especially when it comes to goal setting, task distribution, coordination and member motivation. Virtual organizations rely on trust that the other members will fulfill their roles since it is not possible to monitor them closely (Hoppe, 2011). The virtual teams may face some internet challenges such as slow internet or disconnection. This problem can be handled through the use of alternative methods of communication such as mobile phones. While making a virtual team, the team members should address all challenges which may hinder communication by coming up with all possible substitutes of means of communication. These organizations rely heavily on the internet for video conferencing and sending emails. However, when the internet fails, they

Virtual Team on the other hand is a group of people working across time, space, and organizational boundaries which communication links are strengthened by the internet. It should be noted that virtual teams can also mean individuals spread across different cultures and languages. (“Virtual Team - Origin, Definition and its Scope,” 2016). More so, this team of geographically dispersed professionals working together as a unit despite distance are committed to achieving a single objective, holding one another mutually accountable.

The essence of this article is noting the fact that virtual teams are only going to be effective when technology is involved. When virtual teams first started, there wasn’t much effective meeting technology available, but now there

Virtual and mobile teams (also known as distributed teams) are individual members or groups of a team working independently without a common work location, to meet collective organization goals. Virtual and mobile teams can be spread out as far as across town, to all the way around the world. Virtual and mobile teams allow businesses and teams can work effectively work apart, and achieve the benefits of being in different key locations. Some benefits of virtual and mobile teams are the ability to bridge organizational and geographical boundaries and offer organizations the ability

(Balestrero, pg. 143). The advantage of shared, on demand data allows teams to work more collaboratively and with the most up to date information which aids in employee retention and attracting more talented employees. This initiative will also aid in driving innovated products and processes, as it more employees and leaders are able to view a wider range of data and information. In turn they can use the virtual workplace platforms to plan, develop, solve and implement solutions without needing to travel from office to office and limited access to

Aggregate results for the questions indicated generally positive attitudes on the part of the participants regarding their role in virtual teams and related activities. However, individual responses indicated some variation. Questions four and five pertained to employee understandings of their role in the organization and whether information relating to their tasks were clear. Responses for question four indicated that approximately 28 of the participants agreed with the statement that organizational duties were clear in virtual teams. Another 26 strongly agreed with the statement while only 1 and 2 of participants, respectively, responded that they strongly disagreed or disagreed with the statements. Similarly, 30 of respondents indicated that they agreed that information was clearly stated and explanatory for their employees` relevant tasks. 17 strongly agreed with the statement while 3 and 9 disagreed and strongly disagreed. Question 6 asked participants if

The experience gained from working in this virtual team has shown me the importance of collaboration. Instructions were given by Ronie after discussion. I often found that my ideas were implemented in part or in whole and we all had (limited by the distance, time differentials and the limited time available) input into both the construction and finalisation of the

Hertel, Guido, Susanne Geister, and Udo Konradt. 2005. “Managing virtual teams: A review of current empirical research.” Human Resource Management Review 15 (1): 69-95. doi: 10.1016/j.hrmr.2005.01.002.

Globalisation has led to many changes in the international marketing and global advertising industry. Many international companies have projects spanning a variety of nationalities, involving great geographical distances and a range of time zones. In this scenario, companies are forced to make virtual teams - which are comprised of members who are located in more than one physical location (Peters and Manz, 2007). This virtual team trait has fostered extensive use of a variety of forms of computer-mediated communication that enable geographically dispersed members to coordinate their individual effort and inputs (Attaran, 2002). In addition, commitment to a virtual team goal may be further complicated by the single or coherent line of

Ebrahim, A., Shamsuddin, A. & Taha, Z. (2009). Virtual Teams: A Literature Review. Australian Journal of Basic and Applied Science, 3(3), 2653-2669.

Having good leadership of any project team is undoubtedly essential for the success of the team. It is thus imperative for virtual, cross cultural teams to be led properly and carefully so that their cultural diversity and virtual presence does not become a source of conflict and eventual failure.

A team comprised of international components presents an interesting challenge in regards to management. Various problems can potentially arise in regards to organizing the team, developing rules that govern the team and assigning tasks. One method in which to mitigate all of the above mentioned rules is by setting performance standards for the entire team to adhere (Alexander, 2000). One such standard involves the use of a balanced scorecard. A balanced scorecard allows each individual irrespective of their position within the team to have a core set of standards in which to abide by. These standards will also include the job function and the roles of each member with the job function. The scorecard provides an ideal medium in which to judge performance as well. By viewing the scorecard management can easily pinpoint areas of opportunity and improvement (Blair 2010).