Visit Of The Mcdonald 's On Okeechobee Boulevard

The way that Burger King and other fast food restaurant chains do business and markets their products to consumers is due to the change in our society to where the consumer wants the biggest, fastest, and best product they can get for their money. This change in society can be attributed to a process known as McDonaldization. Although McDonaldization can be applied to many other parts of our society, this paper will focus on its impact on Burger King and Taco Bell restaurants. My belief is that the process of McDonaldization has lead our generations toward a more a much more efficient lifestyle, with much less quality. From my observations and studies of these fast food resturants, several themes have become

When I first walked in the store appeared to be completely devoid of employees, and no customers were present. Since I had no clue whether the store was open or not, I stood there awkwardly, wondering. Once the employee came out of the back, asked if the store was open. She confirmed that it was, and asked if I needed help with anything. I told her how I was looking for something for my mom, and she was allergic to peanuts. The employee explained, the Christmas-themed chocolates, which happened to be closest to us, were the only chocolates manufactured in a peanut-free facility, but the other chocolates in the store did not actually have peanuts in them. After, I thanked her for helping me, she went back behind the counter and made it clear that I was free to ask any questions I still

Shortly after leaving the resort we stopped to get breakfast at a Mcdonalds. Of course Florida is HUGE so it took us a while to find one. The whole drive thru was packed with tourists wondering if Mcdonald's in Florida was any better than their Mcdonalds in their hometown.When we finally got to the drive

This chapter interested me a lot because it showed how the fast food restaurants stated in America. The most interesting thing that I learned was that McDonalds wasn't a fast food restaurant first; only after renovation, it became popular to the costumers due to the cheap

You have asked for a unique approach to this project. We at Talking Quick Consultants are pleased you have chosen our firm and we are happy to provide the following feedback and observations from a “customer” perspective as requested. Our team took the time to visit one each of the requested fast food establishments, Moe’s Southwest Grill (a Focus Brands group establishment) and Panera Bread Company. For each one we have provided a Part I and a Part II breakdown of our observations. To get us started the explanation of the observation criteria is explained as follows:

She then turned around and pointed at a lady that was approaching the counter. I then turned around and asked her if she was the manager, at that point the lady said, “Her” and pointed at another lady that was walking with a gentlemen down the opposite aisle. Since, I was tired of the situation, I walked across the aisle and I asked the lady if she was a manager. I apologized for interrupting her conversation with the gentlemen; however, I informed her that I had been waiting for over 30 minutes for some assistance. She then walked down with me and she cut the material for me. I expressed my frustration to the manager as numerous employees knew that I needed assistance, yet no one came to assist me. She apologized, and immediately tried to find out who was responsible for that area.

in my last service day, how messy the food shelf was. When i walked into the food shelf this week, it was the same story. I remember seeing cans all over the shelves, things were knocked over, and there was even some rat poop. After my first reaction of semi grossed and semi terrified, i observed myself actually not too surprised considering the food shelfs condition already, and the leak that was leaking from the ceiling. After

In 2007, the employees of an Orlando-area McDonald’s were caught on camera pouring milk into the milkshake machine out of a bucket labeled “Soiled Towels Only.” That particular restaurant had already been cited for 12 different sanitary violations. Though McDonald’s proudly stands by its safety standards, and not every restaurant has such notorious incidents, the setting of a fast food restaurant staffed with low-paid employees at a high turnover rate arguably encourages bending the rules. (McDonald’s isn’t alone in this, of course – Burger King is actually ranked as the dirtiest of all the fast food chains.)

I was surprised, but the manager was so surprised, she typed a mass email to almost everyone in

With whoever is in charge that day so it is dealt with immediately. With the manager/line manager you will write an official report together.

Chick- Fill- A, three people ate at Arby's, no one ate at Burger King, along with Sonic, and lastly three people ate at Mc

The customers enter the store after the pharmacy was closed for the night. While the associates could only frown at the situation and consult them with the words "I'm sorry, but there nothing we can do here for you," as a shift manager on staff I offered some hope, using the concept of empathy. The intention was to improve the customer attitude that we can think outside the box for them, and at least direct them in the right direction to gain their trust, although we lose the sale for the night. First, instructed the other associate to use our full potential in the store directory (we found nothing), second, we call other stores (they were out), lastly, I used my personal cell phone. The cell phone web-browser allowed me to find a sister store nearby within 8 miles with 24 hours pharmacy service, that had the "over-the-counter" product that they needed. In addition, although, we are speaking to the customers from the Rite Aid store, as a manager, a word of consolation was given to the customers that the firm merged with Walgreens and followed by encourage words to feel free to use the other store services and

The greeter ranged up everyone’s drinks and I tried to move as fast as I could to try and get all the drinks done on a timely manner. At first, I was able to keep calm and continue to make the drinks but as I saw the screen fill with twenty different drinks, I got nervous and forgot the recipes to some of the drinks. I stood blanking on how to make a “Northern Lite Sugar-free Latte”. I slowly started to recall what went into the drink. I managed to make the drink but I had this feeling in my gut that I added way too much espresso shots for a medium drink, but I still gave it to the customer and moved on to the next drink. I was exhausted after the rush was over. I thought about what happened with that drink. It felt as though I messed it up and I felt terrible because the customer had asked specifically for the drink to be decaf and to have only two shots. I contemplated whether to tell my manger or not. And just as I was about to tell my manger what happened, the customer

Analyze the facts of this case and consider the ethical and legal aspects of this scenario by investigation MCDONALD’S’s Code of Conduct and laws relevant to this scenario.

I took my family to our local McDonalds for lunch a week ago (after 1 pm) and waited in line for over 25 minutes with only 4 other customers in line before us. Of the two cash registers originally open, one lady (unable to read name covered by apron) left without informing the people in line directly in front of her that she was closing. The assistant manager (I assume since he had no name tag but was wearing a striped shirt (everyone else was wearing green shirts)) was called to the front 4 times to correct erroneous orders, and finally opened another register. Unfortunately, he waited on us. We ordered salad shakers that ended up being (at best) warm. He needed to return to the register for each item, and even then had the order messed up. He literally threw my children's orders of French fries on the tray as well as their burgers. While we were waiting, I watched one rather slovenly worker (with a large grease stain and cheese on his BACK) throw a "to-go" bag and complain to the people in the back about being busy. There appeared to be more than enough people working, but planning and management were severely lacking.