Vodacom Case Study

The company's vision is: Through all of our products, services and relationships, we will add to life's enjoyment.

We as business owners, management and or in a role of authority must set, address and comply with a solid foundation of ethics. “A code of conduct is the single most important element of your ethics and compliance program. It sets the tone and direction for the entire function. Often, the code is a standalone document, ideally only a few pages in length. It introduces the concept of ethics and compliance and provides an overview of what you mean when you talk about ethical business conduct.”

Namely, to be globally recognized as top-notch technical experts providing world class business-to-business internet services. I would emphasize to the leadership team that we must wholeheartedly support and rally others around new vision. This will require persistence and an unwavering dedication to live out the vision through our actions and words on a daily basis. As leaders, our ability to be consistent role models could make or break the success of this merger. We need to create “an exciting and attractive image of where the organization is going” (Bish, A., Newton, C., & Johnston, K. , 2015, p.

The ‘principles-based’ model of corporate governance is applied in Commonwealth countries. Under this model companies are required to report that they have followed the governance principles laid down in the codes or to explain why they have not. (Tricker 2012)

Respect the individual, provide the best service to their customers, strive for excellence, and exceed customer expectations. Their corporate mission focuses on a global growth strategy through concentrated integration. The company continues to expand its

Vodafone is one of the most important players on the European telecommunications market. However, this does not mean that the company has an easy job at retaining its customers and at increasing its market share. The most important competitors of Vodafone are represented by Orange and Cosmote. The regulations in the business field determine these companies to provide similar products and services, at similar prices. Therefore, it is important that Vodafone focuses on its communications strategy in order to strengthen its position on the market.

The company has subsidized on market trends through interactive entertainment, internet of things, digital media, cloud services, and fostering effective partnerships and alliances. (10K) Their efforts have proven to be successful as the company ranks highest in speed, data, reliability, and overall network performance in the U.S.

Important parts of corporate codes of conduct are integrity, performance of duties, and compliance with the rule of law. They also uniformly prohibit the acceptance of kickbacks and improper gifts, insider trading, and misappropriation of corporate information and assets.

Our goal is to be perceptive, and innovative with new ideas that improves the achievements customer satisfaction, and quality service and product excellence for our customers.

The ultimate vision is to provide quality serviced that exceeds the expectations of our esteemed customers. For that to become achievable, our mission is to build long-term relationships with our customers and clients and provide exceptional customer services by pursing business through

This behind rationale this is that taking a close look at these cultures, varieties of norms, behaviors and values are highly observed. Hence, what we learn from the movie is that employees should be rewarded for their observed recognizable success. This should be done in careful examination of ethical climate and safeguards, which are put into place. Code of conduct should be regarded as outgrowth of company missions, visions, strategies and values hence thoughtful and effective corporate codes have to focus on enhancing guidance in making ethical business decisions in balancing conflict interests. It is of essential consideration that code of conducts need to be actual living documents that are highly encouraged and valued at the highest level. In upholding this seriousness of these observable codes, boards of members and senior executive have to set example for the type of conduct they expect of others. This should be promoted through ensuring that board of directors sign the Code of Ethics and have taken solemn

For the most part the topics discussed in their code of conduct are fairly standard of the codes of conduct I have seen in the past and the section titles do a fairly good job of summarizing their content on their own. In short, their code of conduct instructs there employees to follow the laws/rules, avoid conflict of interest, do not commit insider trading, do not use company assets or information for you own personal benefit, don’t compete with the company, do not except bribes or inappropriate gifts, perform your work in a fair and honest fashion, don’t discriminate or harass, work safe and report accidents/hazards, don’t use or be under the influence of drugs at work, keep accurate records, don’t violate confidentiality, don’t steal company property, be careful to no damage company property, report violations, a guideline for making ethical decisions, and technical details concerning waivers and guidelines specifically for the CEO and senior financial officers.

We focus on achieving satisfactory results from our customers, consumers and the community where we operate, with the aim of expanding beyond this community to nearby community in the next two years and nationally within five years.

Although Vodafone are the biggest mobile network in the world, they also have their problems. As a global organisation Vodafone have learnt how to acquire customers, building up a customer base in the UK of 13 million. But, they have become far too focused on acquiring

Codes of conduct are policies including rules such as maintaining honesty, attitude, and respect (Traveler, 2009) for co-workers, the organization and customers. Only by separation of personal ethical choices in the work place, will an organization succeed and flourish. It is never appropriate for any employee, management or otherwise, to conduct business for personal gain. The people who become harmed lose trust, confidence, and the expectation of themselves and of the people who chose to put their personal ethical choice before the needs of the customer and business.