Volunteering At Heartfelt, A Mental Health Agency That Works With Adults, Children And Their Families

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Introduction I am interning at Heartfelt, a mental health agency that works with adults, children and their families that deal with any type of behavior and mental health problem since 2006 with a mission to provide culturally competent, and professionally sound mental health, foster care, youth development and family support services to empower our community one child and one family at a time. The services that Heartfelt offers to clients are intensive in-home therapy, outpatient therapy, community support team (CST), peer support, medication management, and residential level III group home. Many of the clients at Heartfelt are offered Outpatient therapy service compared to other services. My role at Heartfelt is as an intern who is supervised by a MSW field supervisor completing tasks. Few of tasks that I perform at Heartfelt is shadowing professionals performing assessments and intakes with clients, working on various administrative projects such as finding resources for clients and reviewing and updating clients’ charts. The type of case that I chose for this assignment is of a woman coming out of multiples issues in life needing help to help her get her life back. Due to confidentiality reasons, I am giving my client a fake name, Mary Smith, to facilitate with the flow of the paper. I selected this case situation because it is a new case, which gives me the opportunity to know the client and to be part of the process as it goes along. Case Situation Ms. Smith is a 42

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