Vuinum's Second Nail Salon Research Paper

Most of us think of the local nail salon as a place to pamper ourselves in luxury and relax for thirty minutes to an hour. The nail salon is glamorous and seduces women with the glitz, polish, sparkle, and glow into their doors. However, danger lurks in quite a few of those nail salons. The surprising fact is that nail salons are hotbeds of germs, filled with unsanitary conditions that might affect your health and well-being. Here are a few tips to keep in mind, on your next visit to the nail salon.

Their customer redressal system was not up to date and a lot of operational changes could have been done to make the repairing services moretimely and effective.The employees of the company communicated only by email which could be changed .

Customer service is the most important aspect of any business. Without an adequate relationship with its consumer base, a company is at an enormous disadvantage.

Customer service studies show that when something goes right, customers give credit to the individual employee dealing with the problem; when something goes wrong, customers usually blame the organization itself. This fact makes it crucial for any

I think we need to build better relationships with our customers. With our current customers, it seems as if we are constantly just a one-time kind of business. We do not want to be that, we want the customers to return because they trust us. Not because they consistently have problems even with our help.

New York has roughly 3,200 nail salons employing 30,000 manicurists and most of them are underpaid or unpaid for various reasons. The employer takes the risk to hire a new manicurist with or without the experience and for that reason they do not get paid for months and is also charged a small training fee of $100. On the other hand, employees go through the immense pressure such as for small mistakes, their tips are withheld, constantly monitored through video and in some cases even physical abuse. For instance, the owners of Iris Nails who has seven chain salons made an

Customer complaints have over doubled in the last few years. This shows some big issues in the customer service management. Research which areas customers are most dissatisfied with and support the staff in gaining new skills to meet the customers ever changing needs.

Going to the nail shop to get pedicures has been one of my favorite things to do. I like how nail designers create beautiful colors and patterns on women nails. I love the smell of nail shops when I walk in the door. Nail shops is a place where women are able to gossip, comment on each other nails, and to feel comfortable.

In what stage of the consumer decision making process is Josh when he becomes concerned if the video game he downloaded will be enjoyed by his friends?

When analyzing factual reports such as “The High Price of Pretty Nails”, it is very important to recognize its Social and legal implications. Recently Sarah Nir The New York Times reporter exposed the illegal treatment of immigrants in the nail salons. Nail Salons illegally abuse undocumented immigrants in New York City, because the government fails to properly enforce the regulations.

3. 10:30am – 10:50am: Research on features of excellent customer service:Effective announcing in consumer service depends upon a thorough tolerant of the wants and attitudes of consumers, thus, what is significant figure to them and their apprehensions in terms of assistances, manufacture quality or announcing and take the way of through. Many organizations carrying on surveys to conclude what users believe strongly and how well they are achievement at meeting those presumption.

The one issue I have with any salon, or spa is their over booking. Not all do that but some do and it drives customers away. Without your customers you have nothing, so treat them like you would want to be treated, with respect and not that they are only a pay

Many nail salon products contain volatile organic chemicals (VOCs) that off gas into the air. They not only make the air smell bad but create air that can cause both acute and long term health issues. Here are 5 changes you can make in your salon that will create healthier air, making your nail salon a healthier place for your staff to work and your clients to enjoy.

Customer satisfaction and service quality are the two important components that direct anyone’s attention in every concept related to marketing, services, etc. (Spreng and Mackoy, 2006). In today’s competitive era, the success lies in

Handling the complaints of the customers in a hasty manner would enable them to like the organization again. Satisfied customers will act as the good ambassadors and marketers of the organization.