Running Head: DUNKIN DONUTS 1 Dunkin Donuts: My Kind of Franchise Hazel Gregory MGT 330 Instructor Jamal Ibrahim December 1, 2014 DUNKIN DONUTS 2 Introduction I am now a District Manager. The owner of the stores I have been working at has seen and rewarded me for all of my hard work and dedication. Now his plans are to open five new stores for me to head over in the next two years. My first step after the stores are built, are to structure, staff and operate these five locations for this Franchisee. This will be a new step for me; …show more content…
The third is chain of command. This is as the name implies. The continuous line of authority, which goes from the highest levels to the lowest levels. It also tells us who reports to who. There are three theories that go with this step. Those are authority, responsibility and unity of command. The fourth is the span of control. This determines the number of levels and managers a company has. DUNKIN DONUTS 4 The fifth is centralization and decentralization. The sixth is formalization. This tells us the degree to which the jobs within the company are standardized. It also tells us the extent an employee’s behavior is guided by the rules and regulations. Ur nest process is recruiting and selection. Recruiting and Selection “The employee placement process consists of four activities: recruiting, selection, orientation and employee development” (Reilly, Minnick & Baack, 2011). Since we now know whom we are looking for, it is time to find the employees that best fits the areas needed. Now we have to list our job, its description, and various functions. We should also add the minimum requirement on education as well as previous training. We will now send it out to advertise for potential employee has and show them the possible positions available. After we have our close date, we will begin with forming our short list of those applicants that are a perfect fit for the job. When we look at
These candidates’ applications are placed on file for one year. Candidates who are placed in this category are those ones who demonstrate average academic qualification and knowledge of job related skills. Most of the time, these candidates demonstrate excellent people skills and other personal traits. Letters are sent to these candidates informing them of the decision. In addition, candidates are encouraged to keep waiting as they will be contacted as soon as a vacant position arises in the organisation. (Schuler, 1998)
Amanda and Erica’s grades may differ for a variety of reasons. Studies show that the more academic activities a parent is involved in is significantly associated with their child having higher literacy achievement, lower rates of grade retention, and fewer years needing special education (Miedel & Reynolds, 2000). Amanda’s father’s income, education, and occupation also all correlate with her literacy abilities (Buckingham, Wheldall, & Beaman-Wheldall, 2013). Parental education has the strongest influence of the three (Buckingham, Wheldall, & Beaman-Wheldall, 2013).
, the chain of command is the line of authority and responsibility along which orders are passed within a military unit and between different units. Orders are transmitted down the chain of command, from a higher-ranked soldier, such as a commissioned officer, to lower-ranked personnel who either execute the order personally or transmit it down the chain as appropriate, until it is received by those expected to execute it.
How positions are filled: Although there is no perfect formula for hiring, the best advice is to start well in advance of a hiring need. The HR professional needs to assess the role/need in terms of knowledge, skills, abilities (KSAs) before writing a job description and posting a vacancy. They are also critically involved in writing interview questions and establishing valid and reliable rating criteria for selection. When interviewing and selecting candidates, the HR practitioner must also ensure that all involved employees are knowledgeable of legal and ethical standards.
According to this case study, I have been doing excellent work for Dunkin Donuts for the past two years. The owner already owns 20 other Dunkin Donuts and is looking to open 5 more locations. Because of my good track record and my store being the top performing store out of the 20 locations. The owners have decided to promote you to district manager. In this case study, I will go over the job design, organizational design, recruiting and selection, and training and performance appraisals as it relates to effectively operate the new locations. I am honored to become the District Manager. I plan on maximizing the growth of Dunkin Donuts in my geographic area. I would like to thank the owner for his faith in me and his
Developing a selection process involves many details that include choosing which candidates to advance in the process, determining what types of pre-employment criteria will be used to qualify candidates, the interview process and in the end selecting the best candidate. While each process represents a step closer to the ultimate goal of hiring, a successful long-term employee that will be a part of the organization for many years. How an organization proceeds through each phase can certainly influence the outcome of the hiring process. This paper will outline the how the organization will move forward with hiring a senior mechanical engineer for Charlotte Mecklenburg Schools (CMS).
This will also incorporate an anticipated future talent needs. The managers and supervisor would assist the HR department in development the requirements for the specific positions as well as what certifications, degrees and/or overall qualifications needed for specific positions as well as providing guidance for the HR department on which “type” of candidate would be most qualified for specific positions. The recruiting process will include posting of the position using a variety of different sources, including social media sites such as LinkeIn and Indeed.com. Sites such as 420Careers.com()and THC Staffing Group( )hiring candidates
There are three different levels of command and control. These are strategic command, tactical command and operational command.
I am writing because I am interested in owning and operating a Dunkin’ Donuts establishment in my hometown of Bakersfield, California. My name is Marvin Marroquin, I am a highly driven young businessman. To achieve my objectives, I have always been diligent, disciplined and conscientious. I also have the proficiency in being proactive, especially in administrating your corporations brand if you would be willing to designate me the franchise. My experience in the food industry is quite wide-ranging. Much like your company, I am passionate about customer service and also about providing superior quality foods in order to maintain customer loyalty and satisfaction.
secondly would be systems and processes, this would high light the handovers and training of staff, Thirdly controls, unclear responsibility and rota (there is not always a person to handover to)
In 1950 Bill Rosenberg opened the first Dunkin’ Donuts restaurant in Quincy, Mass., with the goal to "make and serve the freshest, most delicious coffee and donuts quickly and courteously in modern, well-merchandised stores” (Timeline of Events, 2016). The first franchise of the restaurant was signed in Worcester five years later. Dunkin’ Donuts is still using the unique patented coffee blend recipe established by its founder. In 1965 Dunkin Donuts opened their first global restaurant. In 1972 Munchkins were created to be part of the menu and following the great success of doughnuts, sandwiches were added in 1997. (Timeline of Events,
Position Purpose: Coordinate and administers in Human Resources with focus on payroll. The candidate will perform mostly Hr payroll projects, data entry administrative support.
The author agreed that during replenishing the workforce, the process must be very detailed and transparent to ensure that only competent people are added to the existing team of workers. In terms of methodology, the one that is heavily relied on is the personal interviews because the panel of interviewers will be able to evaluate the candidate face to face to determine his/her competence. According to Burkholder, Edwards & Sartain (2004), the written curriculum vitae are also relied on because it provides detailed information about the applicants.
Selecting the right employee to fill a position is one of the most challenging decision making processes a company has to make. The ultimate goal of employee selection is to hire the candidate who is most compatible not only with the organization but for the position that they are trying to fill. In order for the candidate to be successful in a particular position, their talents and personal goals must be taken into consideration and objectives need to be utilized in order to retain qualified individuals. The most common forms of selection methods are resumes and applications but testing, interviews, reference checks, honesty tests, medical exam and drug
*When it’s time to start the hiring process company will start by looking at a formula; HR supply and demand refers to the balance between the labor supply and the labor demand and the labor. (CSU-Global,2017) For companies, this formula is used to help ensure to make sure there is a balance between labor supply and demand: is there enough work for all the workers? The biggest challenge for companies when using this formula is the rapid change in the labor market that area or the economy. Before a company can start hiring employees, it must analysis the vacant position. The hiring manager should be familiar with job description and what the essential functions of the position. The job analysis is the groundwork for selection outcome; its helps to identify the best