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WK3 Assignment MGT330

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Running Head: DUNKIN DONUTS 1 Dunkin Donuts: My Kind of Franchise Hazel Gregory MGT 330 Instructor Jamal Ibrahim December 1, 2014 DUNKIN DONUTS 2 Introduction I am now a District Manager. The owner of the stores I have been working at has seen and rewarded me for all of my hard work and dedication. Now his plans are to open five new stores for me to head over in the next two years. My first step after the stores are built, are to structure, staff and operate these five locations for this Franchisee. This will be a new step for me; …show more content…

The third is chain of command. This is as the name implies. The continuous line of authority, which goes from the highest levels to the lowest levels. It also tells us who reports to who. There are three theories that go with this step. Those are authority, responsibility and unity of command. The fourth is the span of control. This determines the number of levels and managers a company has. DUNKIN DONUTS 4 The fifth is centralization and decentralization. The sixth is formalization. This tells us the degree to which the jobs within the company are standardized. It also tells us the extent an employee’s behavior is guided by the rules and regulations. Ur nest process is recruiting and selection. Recruiting and Selection “The employee placement process consists of four activities: recruiting, selection, orientation and employee development” (Reilly, Minnick & Baack, 2011). Since we now know whom we are looking for, it is time to find the employees that best fits the areas needed. Now we have to list our job, its description, and various functions. We should also add the minimum requirement on education as well as previous training. We will now send it out to advertise for potential employee has and show them the possible positions available. After we have our close date, we will begin with forming our short list of those applicants that are a perfect fit for the job. When we look at

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