Waffle General Hospital Case Study

The management team in the healthcare environment has a very important role within their facility. There are ten managerial roles that fall within three categories. The three categories are: interpersonal roles, informational roles, and decisional roles. “A manager’s interpersonal roles involve interactions with people inside and outside the work unit. The information roles involve the giving, receiving, and analyzing of information. The decisional roles involve using information to make decisions, to solve problems, to address opportunities” (Lombardi & Schermerhorn, 2007. P. 13). Interpersonal roles involve interactions with people inside and outside the unit. Informational roles of a health care manager involve giving, receiving, and analyzing information.   Finally, the decisional roles of a health care manger involve using information for decision making, problem solving, and addressing opportunities (Lombardi & Schermerhorn, 2007. P. 13). Of all these different roles, I believe the most important role is the interpersonal role. The

From the moment they began their journey at Harvard Medical School, their entire life became medicine and medical related topics. Constantly studying for school, exams, board tests, and for their future, stress was no stranger. “Stress refers to physical and psychological responses to overwhelming stimuli… Burnout is actually a combination of factors” (page 115, DePru). Stress leads to burnout, and many medical professionals face both roadblocks in their careers. In Doctors’ Diaries the students stress did not subside when the graduated, it only increased. Once they were placed in their intern positions, adjusting to their new jobs brought on more stress than some could handle. The doctors had to learn to be modify their lives and their expectations in order to stay on top. In example, Jane learns to be a positive influence for her patient’s in her inner-city hospital for she fears that she might be the only flicker of light they see for awhile. Jay Bonner and Tom Tater display the greatest burnout and stress. Tom cannot seem to find his place within the hospital and even doubts his own abilities. Tom is a hard worker and he is more driven than his peers. When Tom is fired from his ER job, he realizes how burnt out he is with the system, not the

Healthcare managers must always be prepared to confront new challenges and changes to be able to have a competitive edge in the healthcare industry. As a new manager, I realize that my efficiency in handling things in the beginning won’t be excellent. I say this because like any job, it will take time to understand my role as well as all my new responsibilities. Personally, I am not that great in handling change, so I may resist the idea of change at first. Knowing that this can happen, I would have myself undergo transitional training beforehand to gain the knowledge and experience required.

Australia has one of the most efficient health systems, regarded as world-class that delivers strong health outcomes (Aihw.gov.au). Efficiency refers ‘to the allocation of available resource inputs in a way that provides the best outcomes for the community’ (Efficiency in Health - Productivity Commission Research Paper, 2015). The Commission analysed the Australian healthcare system and released a report indicating that by improving the quality of care and reducing costs, this could improve the

The interview with Chere Smith provided me with a great deal of experiential knowledge that are essential for my professional and personal life. Chere inspired me as a manager as well as a leader. The first thing I learned from this interview is that it is important to shared the mission, vision and the values of the organization you work for in order to have a meaningful career. Moreover, I learned the significant impact that managerial planning, coordination, decision making, time management, effective communication, participative leadership and motivation have on the management role. In addition, I also realizes that it is crucial to maintain work-life balance and flexibility as one move up the management ladder. The overlap between Chere experiential knowledge and propositional knowledge from Supervisor Management class give me the whole picture of what it takes to be a healthcare manager. In conclusion, this interview showed me the importance of the administrative and management role every healthcare manager plays in delivering quality healthcare.

When the hospitals and other health care facilities were adequately staffed with nurses, the facilities saved more money. When nurses are out for 7 to 8 days from work related injuries, temporary nurse from agencies would come in to fill their spot. This process cost the health care facilities even more money, because temporary nurse agencies are paid more than regular staff nurses. Also when nurses are required to work overtime to cover shifts, nurses reported feeling burned out from work related stress. Nurses working overtime, also reported feeling depressed and stressed from the demand placed on their jobs. As a result of this demand, nurses often would leave their place of employment after a year. This resulted in high overturn rates of nurses. Facilities would then spend more money on new hires and temporary nurses. When ratio of nurse to patient is low facilities spend more on covering for nurses out on leave and patient care

The contrast between an adequately staffed ward and one with a low nursing staffing level is tangible. Staff nurses and patients have expressed how inadequate staffing levels affect them and there is a substantial amount of evidence-based research showing the negative effects of low nursing staffing levels on patient and nursing outcomes. Nursing resource allocation and reallocation of staff nurses is a time consuming and challenging task for nurse leaders, who must ensure safe staffing levels are upheld (Ball et al. 2014). With an increasing constraint on health expenditure, nursing staffing levels in hospitals has become a main target for financial limits and spending reductions. To the extent of which the nursing profession has been called a ‘soft target’, for it is easier to reduce nursing staffing level, as opposed to other means of cutting costs, such as improving efficiency (Aiken et al. 2014b).

The Hospital’s turnover rate exceeds 20% and there are over 100 nursing vacancies. Factors that may contribute to the turnover is that a new hospital has recently opened in our market area that has produced competition for Middlefield, employee morale has deteriorated over the past 12 months, and Essex University is

In this paper I will be speaking on the Health Care Industry and how it has changed over the years. There are many aspects of the medical industry that have changed from how medical information is kept to how medication is given. In this paper I will be explaining how health care has changed over the last 10 years and what the biggest change is in the next 10 years. I will also speak about what my role will be in the health industry, especially when it comes to adapting my skills into the health care industry. Along with the information mentioned above I will be expressing my perception of how the health care has changed over the course of my

My current post as a clinical practice lead (CPL) is one of the most visible and recognised members of the team within the inpatient clinical setting. They must be effective and efficient communicators, be sensitive to the needs of colleagues and patients and also have awareness of gender, generational and cultural dynamics, and how they impact and provide challenges to the role of supporting patients, families and carers.

The financial cost of losing a single nurse has been calculated as equal to double the annual salary of a single nurse. Various studies reveal that each hospital in America is losing almost $300, 000 per year because of nurse turn-over. Nurse turn-over can negatively impact the health care system in many ways such as poor quality of patient care, increased medication error, hospital acquired infection, prolonged patient stay at hospital, and increased staffing cost. Many factors contribute to nurse turn-over such as workload, absence of career opportunities, poor work recognition, and lack of communication with management about issues (Hunt, 2009).

Retaining a stable and sufficient supply of nurses is an important hospital and nationwide concern. Numerous factors affecting retention of registered nurses comprises of practice autonomy, managerial respect, workload, and inclusion in decision making, flexible schedules, education, and pay (“Recruitment”, 2013). Hospitals not capable of retaining qualified registered nurses may result in the loss of experienced and knowledgeable staff. Additionally this will lower hospital productivity during this transition. High turnover rates for registered nursing staff may also impact job fulfillment and nursing moral altogether. Retaining qualified registered nurses will enhance patient care quality and satisfaction.

The organization that is involved in this situation is experiencing decreased revenues and has asked employed managers to help evaluate where some money could be saved. The nurse manager in this situation has decided that decreasing staffing can help control costs. Facts There are a few facts that can be verified in this

Quality of care and patient safety are not the only components that suffer due to high nurse to patient ratios. Linda Aiken explains in an interview that the hospitals are also suffering financially. In the interview Linda expresses that the poor work environment for nurses with

As one might predict from the articles reviewed not one eluded that the bedside nurse disagreed with an improved RN to patient ratio. At this point you may be reading this saying; so hospitals need more nurses, why don’t they hire them. The answer is hospitals do, but because of the growing number of patients in the hospitals, nurse burnout, and nurses moving from one department to another or quitting all together, there is a nursing shortage. The problem becomes how hospitals can retain nurses when there are so many opportunities elsewhere. The upper nursing management, often known as the VP of nursing, collaborate with the accountants and CEO’s of the hospitals and have pressure to save money from the nursing aspect.