Walmart ecommerce ops Essay

Good Essays
What is Wal-Mart dong that seems to fit a definition of “successful” e-commerce operations? What cold they do better? How does shopping on-line compare to your experience looking for a similar type of item at a bricks-and-mortar store? How does this site compare to other experiences you’ve had with e-commerce??

When you talk about Wal-Mart the first thing that you have to remember is that they are the largest retailer in the world. Wal-Mart employs more people in the United States than any other company and is second only to the federal government in the number of employees that they have on the payroll. These are important facts to consider in that due to their tremendous size, Wal-Mart has an enormous
…show more content…
(Wal-Mart, 2005) Wal-Mart treats each of its different divisions as separate companies. The Wal-Mart Corporation consists of Wal-Mart stores, Sam’s Club, Wal-Mart International, and Each of these entities is a separate company that is not dependent on the other. As such the success of the initial start up of the companies is not based on how well or poorly the corporation is doing.
Further in the background readings, Dr. Wollan outlines eight areas that can be linked as critical success factors for the operations of e-commerce.
• Supply Chain Management
• Product and Process Design Management
• Purchasing Management
• Forecasting and Scheduling Management
• Inventory Management
• Quality Management
• Human Resource Management
• Reengineering and Consulting Management
In my opinion the most important of these factors is the Supply Chain Management. If the customer is not able to get the product when they want it or the product is always sold out, they will go somewhere else. Wal-Mart has taken the role of
Get Access