In many companies, regardless of their size, web analytics has been the answer to numerous questions. Through its utilization, managers have a grasp of the website, visitors and their behavior so they can be informed of what’s working and what is not. For this reason, Web analytics, to a certain extent, can drive business results. Along with its increasing popularity, there have been arguments over what should be the ratio for investment on the tools and the intelligent resource. It goes without saying that web analytics tools are valuable in gathering data across all the pages in a website and reporting it in neat graphs. However, tools today are still very limited in their capacity to recommend actions to top managers. This crucial step …show more content…
Second, most web analytics tools tend to provide a massive amount of data, but they fail to produce a meaningful overall picture for managers. Magnificent success comes from the brains behind the people who can answer business questions and not the tool which can only spew out data. To get maximum value from data captured, independent of tool, we need to drive success from the brains behind the people who will provide key insight analysis.
Data is important to any business, but it is of no value to the manager if all the work only involves collecting and reporting data without the ability to drive business decisions. Web tools like Yahoo web analytics and Google Analytics are good at answering the “what” questions, for example, “what happened on this page today?” or “What was the best marketing channel last year in terms of site revenue?” It cannot be denied that this information is valuable; however, successful business decisions cannot come from these analytics tools alone. They cannot offer the insights that an analytics expert can by digging through the maze of data to find meaningful information. In a word, the Web analytics tool is only useful when it is used by a certified analytics person. However, some companies fall into the trap of data. They are
Taking careers such as web design and analytics, there are numerous studies that have been conducted about how fortune 500 companies invest in web analytics (Chaffey, D., & Patron, M. (2012)). Despite these skyrocketed investments on web analytics, they still find it difficult to make meaningful
And yes, this information is valuable. But these analytics tools alone can’t offer the insights that drive successful business decisions. This level of analysis has to come from a certified “analytics ninja,” a person or team of people that can dig through the haystack to find the insights that move the needle. Even if you spend hundreds of thousands of dollars on the best analytics products out there, if you don’t have some certified analytics ninjas on your team, you’re just blindly wasting your cash. Essentially, your Web analytics tool is only as powerful as the person using it.
In the world of technology that we live in today has forced companies in almost every industry to use whatever tools that are available to help them be competitive in their business industry. There are a few ways to do this, one of those ways is the use of Web analytics, which is the collection of raw data from users browsing habits and then taking the raw data and assemble the data into clear comprehensive results. This type of analysis is very useful for companies, as it helps them learn what users are doing and their habits and the best way to target these users.
The analytics software is the useful tool and great supporter for organization to reduce workload, increase the productivity and create competitive advantages. The analytics software helps organization knows exactly what customers want and their purchasing power, which will assist the company makes best decisions whether big or small every day. What is more, the analytics software works like an effective predictor, which will help organization look forward to the future scenario and make the best plan. Also the software is the key business enabler
In spite of very huge data, reports, files, large investments made in web analytics, firms find it difficult to make business decisions. Many business leaders underlined the need to invest in people, but none have spelled it how much could be invested on the tools and people. Kaushik (Blog at kaushik.net) found and developed a rule for investment on tools and analyst to solve the problems in arriving at business decisions to become successful in business. He named it as 10/90 rule for web analytics success.
Website are a work in progress and we use analytics data as a tool to constantly help improve the content and calls to action.
Many studies show that while many of the Fortune 500 web-based companies had invested heavily, they had a hard time making reasonable business decisions. Many people argue or rather complain that these businesses had gigabytes as well as terabytes of data of Powerpoint and Excel files. Nevertheless, no meaningful implementable actions were taken. A 10/90 Rule is a rule that is applied to fix this kind of problem. The goal of this rule at this time is to achieve the highest value in executing web analytics in this situation. In this case, the cost of professional vendor services, as well as analytics tool, would account for $10. On the other hand, the need investment in the area of analysts and intellectual resources would account to $90. The main aim here is to achieve grand success for their people.
In Competing on Analytics by Thomas Davenport and Jeanne Harris, the pillars of analytic completion are stated as: “(1) analytics supported a strategic, distinctive capability; (2) the approach to and management of analytics was enterprise-wide; (3) senior management was committed to the use of analytics; and (4) the company made a significant strategic bet on analytics-based competition” (Davenport & Harris, 2007, pp. 511-512) . This section will describe Aramark’s position within these pillars.
Business analytics would offer efficiency to the firm whereby it would formulate decisions to help achieve its specified goals. Analytics would help TecWiz to gather data at a faster rate for presentation in a visually appealing way. Therefore, analytics would encourage a
When choosing a web analytic program or software you most take into consideration a couple of things. For instance, is it understandable, affordable and usable. A web analytic is like getting grades. It is constantly giving you grades and feedback on how you are doing online. Without some certain web analytic program it would be like being lost in the middle of the woods with no compass. Imagine having no idea where society is located, how would you know which way to go. Web analytic is like the compass directing you in which way improvement need to be made. How else would you determine according to Brain Clifton things like “is the visitor experience a good one, encouraging engagement, repeat visits, and sales, or are visitors bouncing off your website after viewing a single page?” (Clifton, 2012). These are all very important things that can help improve your online marketing and the effectiveness of your website. Online business owners if not on board with this should start soon.
If you were to simply google the term “web analytics” and search for a definition, the ge-neric answer you would find is something along the lines of: the measurement, collection, and analysis of web data to study the impact of a website on its users. You might even find a more specific definition listing the types of metrics commonly measured such as how many people visited a certain site, how many of these people were unique visitors, and even how they got to this site. This view of the term “web analytics” is one that is all too prevalent but is outdated and incomplete. These definitions all focus on the “what” dimension of web analytics, the quantitative metrics and statistics acquired from collecting and analyzing clickstream data. When all you focus on in web analytics is the “what,” you find yourself with an abundance of data, but an extremely minimal amount of useful, actionable insight. And it is this insight, this unique perspective that web analytics has the ability to offer, that makes this tool such an exciting and innovative one. So, if web analytics is not so much about the “what,” what is it about? The answer, of course, is the “why.” It is infinitely more useful to know why people do the things they do on your site, as opposed to just knowing that they did. In addition to the “why,” it is also helpful to know answers to the questions “how much” and “what else.” So now, instead of just analyzing the clickstream to determine the
Web analytics is not about just logging into google analytics, Facebook insights, adobe web trends or IBM and analyzing all the quantitative data you have related to the clicks and that is a big component of analytics all about. But it’s also about answering question about why people do what they do and that’s what sort of qualitative analysis around surveys, usability tests and those things come into equation where the cool thing about the web is not only that you can analyze your own performance. You can actually analyze how your competitors are doing.
Analytics is defined, according to online-behavior.com, as the “process of obtaining an optimal or realistic decision based on existing data.” [1]. Davenport and Harris (2007), defined analytics, as the “extensive use of data, statistical and quantitative analysis, explanatory and predictive models, and fact-based management to drive decisions and actions.” [2]. An article titled Outsmart the Competition by Jackie Zack in Teradata Online magazine states that “analytics can help an organization optimize their business processes to make them effective as possible.” [3]. It is a proven fact that proper use of analytics can lead an organizations to success, providing them with that distinctive advantage over their competitors. In this essay, details will be provided on how analytics has helped my organization to compete in their business segment.
Web analysts can reign in data from “big” to “good,” and make sense of it all. They sort the real-time data into good metrics, useful metrics. They organize it into reports and analyze those reports to find insights to improve their online marketing efforts and increase ROI. Web analytics can lead to a deeper understanding of your target audience. Tracking and analyzing the behavior of consumer traffic on your website paints a more insightful picture of how to build relationships with your audience. If you have solid, accurate data to back up your strategies and decisions, then your chances of creating and executing successful marketing campaigns increase exponentially. Web analytics is the study of visitor, navigation, and traffic patterns to determine the success of a given web site. Focusing only on the amount of traffic might only be helpful in evaluating your bandwidth usage and server’s capabilities, which is not its only purpose. Web analytics focuses on in-depth comparison of available visitor data, referral data, and site navigation patterns. It also tells us the amount of traffic we
Google Analytics is a product or an analytical tool which helps marketers design strategy as per the response of the customers. As use to happen some years earlier, a marketer would design a strategy, implement it at the market place and then conduct surveys or customer feedbacks after a significant period has passed to know the effect of his strategy or whether he needs to bring changes. By the time the marketer implements a new strategy the market dynamics and needs of the customers have already changed and hence there is always a lag between the customer demands and the strategy response to that demand. The purpose of this study is to understand how Google Analytics as an analytical tool helps marketers react immediately to customer demands and interests. For this, we can consider the example of Slickdeals which is an e-commerce website selling products online.