Week 3 Team Paper QNT 351

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Ballard Integrated Managed Services, Inc. – Summarizing and Presenting Data Team A QNT / 351 May 28, 2015 Dr. Dotti Shelton Ballard Integrated Managed Services, Inc. – Summarizing and Presenting Data Ballard integrated managed services (BIMS) is a contract company at Douglas Medical Center (DMC). The company provides food and hospitality services for both the patients and staff (University of Phoenix, 2015). Lately the moral of the staff has been a huge concern at BIMS due to the high turnover rate. The rate has been higher than usual and management feels moral has a huge role to play in the situation that is going on. BIMS has a total of 452 employees and has a 55 to 60% turnover rate. In the past 4 months the rate has…show more content…
The last four question were asked pertaining to departments, years of service, gender, and if the employee was a manager or a supervisor. The data collected is a combination of quantitative and qualitative data. The quantitative data collected is the combination of years the employee has worked with DMC and the number of employees within the company. This type of data can be categorized on the nominal level of measurement. In data coding BIMS used numeric codes to represent the nominal, ordinal and internal level of measurements. In Exhibit A of the report, it describes how the company coded the employee’s data numerically. Descriptive statistics including the average, mean medium and mode were used to describe the middle of the scores or ratings and to reveal the findings of the survey. Data Evaluation Sally and other staff members input the survey data. Sally decided, while entering the data, she would give a zero score to any unanswered questions. Sally made some errors to the data when she mistakenly entered fives as sixes. She also converted the length of time the employees worked in years to only months. Sally entered some of the data incorrectly and will and it will need to be fixed before the analysis can begin. To fix this data the sixes will need to be changed to fives and the zeros will have to be eliminated (University of

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