Week 5 Ccc

The communication cycle of this role play was very rapid; one the patient expressed their feelings or emotions, I listened carefully and responded back suggestion a solution, therefore showing that I was concentrated in the patient. Also using hand gesture s as prompts made the patient feel as if I was intrusted in what they had to say, and wanted to listen to more of what they had to say.

Stage one of the Argyle is when the idea is thought of by the communicator, and include them to adapt their words and expressions to match the audience the conversation is for; e.g. the elderly; we may have to talk louder as some elderly people (Or some young people/adults with hearing problems.)cannot hear the same as when they were younger, children; may need more expressions and fewer words, the body language used should be calm and inviting and voices should be calm and gentle rather than tense, or even a work colleague; will need to have clear communication together in order to be able to do your job effectively and to complete your daily duties within the job. . The sending of the message is known as ‘encoding’, at this stage the communicator is planning what needs to be said, this stage is very effective as it can help conversations to be delivered in an effective way, for example; if a doctor needs to tell his patient that they have cancer, he should plan his words or expressions very carefully so not to hurt the patient or make them feel worse than they are.

Being a quiet person, I never said what’s in my mind, also being afraid of asking the wrong thing I always kept to myself. This was definitely a disadvantage for me. But knowing the person who I am I made sure to attend class, take notes, and pay attention

basically know what to do and say with anybody tell you what to do, or say. For example, being

| Making sure that you are at eye level, taking time to allow individuals to finish what they are saying, to reflectively listen, so that they may feel understood, to provide where appropriate another way of communicating for example using a white board.

A weakness brought to my attention recently is my communication skills are lacking in the lab. I tend to be so focused on skills and technical abilities that I lose sight of just being myself and communicating. I want to make the goal of trying to make more conversation when I’m in the lab practicing. Each time I am in the lab after I have exercised my technical skill, I want to implement focusing on the

-clear speech-in order to help people to understand you are saying, speak clearly, don't cover your mouth with your hands or turn away from the person.

Rachel is talkative, sociable, and adventurous. She loves to be the center of attention. Which of the 'Big Five' personality traits pertains to Rachel's characteristic behavior?

MindTools, n.d. Introduction to Communication Skills. Retrieved July 20, 2014 from http://mindtools.com/CommSkll/CommunicationIntro.htm [Accessed 18 June 2012]

Finally the last element which Burke discusses is agency which is the theoretical points, he claims that the whole lot is realised through language. From these elements Goffman then went on to develop his own ‘dramaturgical’ investigations based on six themes: the performance, the team, the region, discrepant roles, communication out of the character and impression management. Nothing of Goffman’s dramaturgical world is quite what it seems. Rather, people are all portrayed as performers enacting rehearsed lines and roles in places that are carefully constructed in order to maximise the potential of deception. He then goes on to suggest that as performers people both ‘give’ and ‘give off’ impressions. It has been suggested that Goffman’s dramaturgical world is thus one of misdirection in which general suspicion is necessary; he developed an interest in espionage practices mainly because he recognised these as extensions of everyday behaviour. Goffman then went on to identify five moves in social interaction which are the ‘unwitting’, the ‘naïve’, the ‘covering’, the ‘uncovering’ and finally the ‘counter uncovering’ move (1959: 11-27). Each of these moves is designed either to achieve some advantage directly, or to reveal the strategies of other players. These moves are used in social worlds, or as Goffman called them, ‘situated activity systems’. Each is regulated by adopted norms known by system’s members. Rather than concentrating on the production of meanings, the

I have found that through private speech I am thinking about my actions and results. Take Maths for example, when given an addition problem to solve or even when purchasing something, I often find myself counting on my fingers or muttering the equation in my head so that I am able to solve it. With this tool I am able to create a situation in my head, think about it logically and then come up with an answer. After spending a couple of years working in the customer service environment, I have gone through intensive weeks of training before being let onto ‘the floor’. These training sessions introduce us to our products, spiels and hugely needed customer service skills, “being able to answer every question in the book” as it was so called. As each phone call or email came in, I would find myself discussing my options in my head before relating this to the customer. This way I had made sure that I had the correct information and was delivered as per our training. This, however, has lead to me constantly pausing or ‘pondering’ situations before responding to a request. Even as I am writing this essay, I have found, on more then several occasions that I am talking to myself. Discussing how many more words I need to write, do I have the theory correct, how many more hours/minutes before I can have a break or even discussing what I would like for dinner. The tool of self talk has

Place a checkmark next to those skills that you feel you need to work on.

wants us to use our wisdom and our talents that is why he gave them to

On the other hand, by being an anonymous observer a degree of spontaneity could be achieved. Moreover Tanner and Turney (2000, p344) argue that “the absence of active participation can give the practitioner the opportunity to think about and digest what is both seen and felt”. Although I was not actively participating I did feel emotionally engaged during the observation. There were times during the observation in which the girl’s body language did not match what was being said. In one occasion, the male asked her where she was going to which she replied: “I am going to meet a friend at the pub”. From an observer perspective she looked uncomfortable, her body moving away from the male while fiddling with her mobile. At that point the male persistent questioning made me feel uneasy too. I understood the complexity of Schon’s (cited in Briggs 1999, p148-149) idea of reflection in action (“being able to reflect during practice encounters”) taking into consideration the range of factors, such as thought and emotions, involved in the process of observation.

When listening to other people, you should not be thinking about what you are going to say next when the other person stops talking. Instead, you should really listen to what they are saying without interrupting them. You need to try to understand them which will build a bridge between