Weldfolw Executive Summary

My organisation’s mission is to provide an efficient and helpful service to all our customers so that our client base grows.

• Continual improvement to the quality of its product by offering value-added initiatives such as:

Goal: Provide technological features to achieve a more convenient and friendly service, suited to the customers and their needs.

We provide a service which works on strong rapports with our customers, which triggers repeat service.

STRENGTHEN THE PIPELINE To be one of the fastest and most productive companies in the industry through continuous improvement in our research and development (R&D), coupled with externalisation to broaden our research base and further strengthen our pipeline of new products.

Our standard-quality personal service is different from competition in market, this helps our strategy of getting high levels of repeat business.

Will ensure that all parts of our business work together cohesively to deliver customer-centric outcomes to support the initiatives in our Future Strategic Business Plan.

We can give excellent customer service because we are new with a small workload. We have a specific niche market and exhibit expertise with a focus on small and midsized manufacturing companies.

It also aims attaining sustainable growth and earnings through constantly changing its business model to suit the needs of the customers (Lal, 2006). It also strives to sell quality products and maintain a high level of employee training.

We strive to keep our employees happy, healthy and committed to providing our customers with the best possible service. Our employees are our number one asset to our company and operation.

Lincoln Electric is a long-standing, successful company. In business for 120 years, they make welders, electrodes and welding accessories. They operate worldwide, and their sales offices cover more than 160 countries.

While you keep your attention folded in the operational aspects of your company, we provide you with the best staffing and services at the most reasonable costs. .

It is our mission to provide high quality customer service and create products that sooth our customer’s needs and desires.

In an organisation there is always a need for continual improvement especially in the quality of service being rendered to the costumers. Living up to the expectations of the costumers and exceeding that expectations will make your brand a sought after brand (Gage, 2013).

The US$ 3.5 billion Welspun Group is one of India’s fastest growing conglomerates having registered a CAGR of 30% over the last decade. It has a presence across five business verticals -- Pipes, Plates & Coils; Home Textiles; Steel; Infrastructure; and Energy. In the first two verticals, it is a fully integrated player. Welspun is also among the recognised world leaders in the fields of Line Pipes and Home Textiles. The Group has a strong foothold in more than 50 Countries, employs over 24,000 people and has as many as 100,000+ shareholders.