Wells Fargo Case Summary

This report begins by identifying the organization, Wells Fargo, by giving a brief history of the organization that was “founded by William George Fargo (1818-81) and Henry Wells (1805-78) in 1852, (Wells Fargo, 2012). The mission and vision of the organization will be examined in addition to the strategies implemented in the recent past. The vision, values and strategies developed in

Wells Fargo has a social responsibility to its customers to fulfill their economic, legal, ethical, and philanthropic needs. The scandal has presented numerous legal issues. It was negligent of the bank's executives and managers by placing impossible sales goals on lower level employees then encouraging, and pressuring them to meet these goals. The use of customer's information for fraudulent purposes was an invasion of customers privacy. Wells Fargo has violated the Federal Trade Commission Act which protects customers from unfair practices and has also violated the Sarbanes-Oxley Act (Thorne, 2011).

Wells Fargo has been penalized and has been fined 185 million dollars because they were opening fake accounts.

In my opinion, this scandal is much deeper then it appears. It looks like we have a case were the company is corrupt at the very top, where these unreasonable expectations came from. Employees of the company felt like they had to go to extreme measures and do illegal things simply to keep their jobs. This is not fair nor should it be allowed. The main underlying problem in this situation is that Wells Fargo is not being ethical towards their employees. These employees have responsibilities, such as feeding themselves and their families, so of course they will go to extreme measures to keep their job. The more I read into this case the more I felt like the heads and directors of Wells Fargo were in the wrong more then the people that were actually

On September 8 2016, the Consumer Financial Protection Bureau (CFBP) announced that it was taking an enforcement action against Wells Fargo Bank . Wells Fargo is a Fortune 100 company and one of the "Big Four Banks" of the United States. Investigations conducted by the Bureau revealed that employees of the bank created unauthorized deposit and credit card accounts across the country to meet sales goals. Over the years, the bank’s employees opened over 1.5 million fraudulent bank accounts and 0.5 million fake credit card accounts for customers, to meet sales targets and obtain bonuses. The affected consumers, were being harmed by the associated charges and fees for these accounts. The fees include insufficient funds or overdraft fees for the deposit accounts and annual fees for credit card accounts.

Wells Fargo is a well-known bank that many people and merchants do business with. Whether it is personal, business, or merchant account Wells Fargo provides services for these and many others. Which means that many of the compliance laws and regulations need to be met by Wells Fargo. Wells Fargo deal with highly sensitive data, which they need to ensure that security is up kept and no data is compromised. The security and compliance policies that apply to this organization are the following; Gramm–Leach–Bliley Act (GLBA), Sarbanes–Oxley Act (SOX), and Payment Card Industry Data Security Standard (PCI DSS). Each one play a part in ensuring that the organization meets IT security compliance policy.

In 1852 Wells Fargo the first Wells Fargo bank was opened in New York city in the United State by Henry Wells and Buffalo mayor (from 1862 to 1865) William G. Fargo. Their mission and values remain majorly unchanged sense then. Their five values are: “People as a competitive advantage, ethics, what’s right for customers, diversity and inclusion, and leadership” ("Our Values"). Every company work by their values to meet their vision, but Wells Fargo decided to choose the other way in 20016 when the bank fined a$185 million in September 2016 after revealing that it was creating fake accounts to increase the sales of the bank sense 2011. Those accounts were created from the information and the accounts of existing customers, and those customers

In 2016, federal regulators caught Wells Fargo creating millions of fake bank and credit card accounts; over 1.5 million bank accounts were created. Furthermore, federal regulators also said that 565,443 credit cards were created, and 1400 of those accounts had been charged over 400,000 dollars in fees. Wells Fargo employees broke many ethical and legal boundaries and engaged in counterproductive work behavior.

As I know about pay-for-performance systems is you got paid or earn money by how you worked well or your work evaluation is good. I think many companies using this system such as insurance, and auto dealers. Personally I didn’t know about this scandal until I read this article. I both surprising and not surprising because I knew that banker going to get any benefit by opening new account or credit card sort of things. However, it is surprised that Wells Fargo did this. I am not using Wells Fargo, but many of my friends using it and they always told me that the bank is good, so that I had image of honesty to Wells Fargo. So I little disappointed that they did illegal actions to get paid.

Until the intent or motive is recognized, a problem cannot be described or solved. This should be a major question to ask in the Wells Fargo case. Most workers, especially in sales and marketing jobs are known to be compensated and promoted based on their performances (number of products and services sold, number of set targets met). So it is possible that Wells Fargo compensation and promotion structure motivated these employees to engage in such fraudulent acts in order to boost their incentives and bonuses which was measured based on their performance. Because it is surprising that such huge number of employees would engage in such acts to cheat customers for a period of five years. Both former and current Wells Fargo employees told regulators that their motivation to open unauthorized accounts was because of the compensation policies and felt extreme pressure to do that to benefit from such policies (Corkery

In September of 2016 new broke that a large organization, Wells Fargo was involved in a rather extraordinary scandal. Employees of Wells Fargo in order to meet sales goals were creating fake emails to sign customers up for banking account and credit cards. Debit card and Pin numbers were created for these accounts. Then they would transfer money back and forth between these accounts. On top of this they were doing these activities without customers consent.

The ethics of the bank requires that there is ethics of integrity. It is supposed to be created through a culture in the bank and it should be one of the banks priorities because this is a business and they gain the profits from the people they serve on daily basis. Even if the bank shall survive this wave of scandal is so difficult now to convince any client to join this Wells Fargo which shall cause them a lot of money. Also all the old customers may start withdrawing and looking for other banks which they feel are more secure when they are keeping the money for them. It is so hurting and distrustful for a banking instead of accruing money in the accounts of their customers what they wells was doing was that it was misusing their money and giving them extra fees.

Wells Fargo is one of the largest banking and financial services entities in the United States. It has built a well-respected brand name and image through its excellent products and services. These products and services have helped generate substantial growth and a solid foundation over its 150 plus years of existence for the company and its customers. Wells Fargo offers a wide array of products and services including banking, lending, investments, financing, and real estate. However, it has built a strong foundation by being an industry leader in home mortgage loans. Wells Fargo generates home

Scandals in the business world are not an uncommon topic to appear in new headlines. Recently Wells Fargo has fired over 5,000 employees for creating over 2 million fake accounts. New bank and credit card accounts were created without prior knowledge from their customers. The accounts that were created resulted in those customers inquiring fees such as overdraft fees. These fake accounts have been created over a five-year timeframe.

The article explains the Well’s Fargo bank scandal in it’s entirety, highlighting and centering the article around the reasons as to why this scandal is more influential, and important than the numerous banking scandals of the past decade. It explains how the employees of the company would create accounts, totalling 2 million, that were fraudulent and created without express permission or knowledge of the customers. This leads to 5300 employees to be fired and questions raised over who is to blame for this incident. Although this information can be gained from any news source today, this article emphasizes the reasons as to why the scandal is so impactful in society today, and why it is gaining so much attention compared to other scandals that seem almost daily. The points that are highlighted are the fact that it is an easy to understand scandal, the question of who is to be blamed still looms unclear, it is perfect for the