Westchester Region Summary

Decent Essays
In this case study, a national insurance company’s corporate management ordered the reorganization of the Westchester region following some difficult years due to the economic downturn and industry deregulation, as a cost-cutting initiative (Rosenberg, n.d.). Christine Brooks, the claims manager for the Westchester region, is tasked with the centralization of four offices into one. The White Plains claims office will be home to the Westchester region by the end of the year. These four individual offices, despite being of the same organization, have established their own organizational culture. Unfortunately for Christine, this could be a potential problem as she attempts to consolidate them all into one location. Subsequently, Christine
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