What Are the Characteristics of a Good Manager?

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The first words that come to mind when thinking about management are “plan, organize, coordinate and control” (Mintzberg 1989, p.9) as Henry Fayol first laid them down in 1916. These are the four things that a manager is supposed to do. In my opinion, they tend to generalize and describe vaguely a manager’s job. In spite of this fact, there are a number of characteristics that can be depicted from them.
The qualities of a good manager should concern whether he can organize people rather than focus on his individual characteristics. I don’t think there is a pattern that a manager should always follow; success can be equally satisfactory for very different managers. Often, their success is
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” (Porter et. al. 2003, p.130). A good leader will never want to do things on his own because his job is to influence others, as Rosemary Stewart described a manager such as “someone who gets things done with the aid of other people” (Stewart 1967 cited in Boddy 2008, p.10).
Managers must be aware that change is a never ending process; but also that people might react differently to it. Many people fear change so it is up to the manager to take them out of their comfort zone and make them have a positive reaction. It is a leader’s job to explain why change is needed, how it will improve the activity of the organization and make sure that everybody is on board. If employees’ opinions are taken into consideration, then cooperation is established and changes are accepted much easier. However, change for the sake of change must not be encouraged. Only when change will improve the business’ activity should it be taken into account.
It is often said that great leaders are not made but born. I disagree with this idea because I believe that a successful leader is the result of hard work and determination. If you can accept that you will never stop learning, that experience can be gained in time and that skills can be constantly improved, then you have all the chances of becoming a good manager and maybe one day a successful leader.

•Boddy, David. Management: An Introduction. Essex: Prentice Hall.
•Harris, John (2002), The Good

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