What Are the Characteristics of a Good Manager?

1152 WordsDec 20, 20105 Pages
What are the characteristics of a good manager? By Carolien Toor Introduction Over the years I have worked in many various businesses; large as well as small, from stressful to peaceful environments and during good times as well as bad times. What I learned, through my experience from the various firms I worked for was the role the manager had in the workplace and how it affected me as an employee. When set this task I started to reflect how my past managers acted and how they got me motivated. Some managers succeeded and stayed focused even under difficult circumstances, while others made the workplace a difficult and confusing environment to work in. Why did some manager succeed far better than others when it came to motivation,…show more content…
Gerstner described having that key characteristics such as flexible, excellent customers service and relations, outstanding leadership and communication skills and understanding in the company’s culture are vital qualities to move the company quick and fast in comparison to competitors, to motivate employees and create a strong relationship between customers and shareholders. Not only did Gerstner emphasized that the culture plays a necessary part to analyze how things get done in the company, but having the ability to see what was wrong with the culture and manage to adapt a new management style and culture in the company since 1970. As a successful manager, Gerstner managed turn IBM around (from having losses over $8.1 billion 1993, till a profit of $ 7.7 billion in 2003) thanks for outstanding leadership skills and being passionate about winning and push the colleagues not only to win but encouraging change. And I can only agree with Gerstner: “we love to work for winners and be a part of winning” (pg 238). Conclusion Looking back at the managers I have come across in my past jobs, the characteristics that good managers had that was highly appreciated by colleagues was having a manager who could guide, motivate, communicate, competitive, self-motivated and understanding the organisational context. Louis V Gerstner had some of the world’s most intelligent staff,

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