What Is A Quality By John S. Oakland

Managing Quality: product quality is monitored by held meeting every week to ensure the safety of raw materials that used in manufacturing of goods. Test quality begins with farm to inspect of the potatoes used in Ruffles and corn used in Frito. They also used statistical process control to ensure their results.

The quality management completely says about the reputation of organization. Maintaining quality of the product helps to meet the stakeholder’s requirements.

The quality management completely says about the reputation of organization. Maintaining quality of the product helps to meet the stakeholder’s requirements.

Quality is the perception of value of product from the customer’s point of view. Quality plays an important role in increase in the competition and customers being well informed and educated.

Within any given industry, a level of quality has to be ascertained as to ensure that clients of products and goods were receiving the best possible level of quality for their desired product. Quality meant that the expectations of a client had to be met consistently. Business throughout the world started development of standards and

Quality assurance is a process of evaluating overall production performance on a regular basis and assures the production’s satisfaction in terms of quality standards.

In a production working environment, the atmosphere can be energized by fast pace movement of production lines, equipment and people attempting to produce a quality product. The total goal of every company is to provide the best quality product that is safe and economical friendly. We live in a world where getting results and ensuring our customers are very satisfied with the end product is important. In this quest, obtaining a high standard in quality can become an issue for every major company that focuses on customer satisfaction. Within the past three months the focus on quality has been the center of attention for one company who faced major quality issues in one department. Finding solutions and eradicating those defects is now the goal in order to reach the epitome in quality for customer satisfaction.

Today, if one were to ask for the definition of quality amongst the general public, one would expect to hear several different answers. Some believe quality is doing things the right way, while others may find that quality is fitness for purpose or meeting a customer’s expectations. (Dewark, 2014) Many businesses and customers have their own definition of quality that may be acceptable because there is no all-encompassing way to describe it. But the diverse responses one would receive today truly represent how much the concept of quality has grown and expanded. In contrast, after World War II (WWII), many businesses and customers had minimal understanding of what quality truly was. It was after WWII that people began to put a more concentrated emphasis on quality, and one of the many great advocates to bring about this change was William Edward Deming. (Stevenson, 2011) Deming devoted much of his life to understanding and improving quality, from his time and work in Japan to Deming’s development of quality philosophies, and today Deming is revered amongst businesspeople around the world for his advancements in the field of quality.

Quality:- The word quality has several meaning. According to Sarkar ( ), quality of a product or service is the ability of the product or service to meet the customers' requirements. The customer in an academic library is the student and the teaching staff of the institution.

The approach to quality has evolved from control (QC) to management (QM) through assurance (QA) and reached

The history of quality movement can be traced back to medieval Europe (American Society for Quality , 2016) but fundamental quality processes and practices came into effect in the early 20th century. In the 1920’s statistical theory began to be applied effectively to quality control and by the 1950’s quality management practices were developing rapidly in Japan’s manufacturing market, becoming fully embedded in industry in Europe and the USA by the 1980’s (Department of Trade and Industry, n.d.). But what is quality? Although there are many re-occurring themes, quality means different things to different people and there are many variations on the academic interpretation of quality. The subject of this assignment will be to investigate the

This means that having a good quality product provides a confirmation to customers that the product they buy are well measured, built and produced. It is important to have a good quality product; this will retain customers on buying that particular product because they trust the product.

Quality control is not a new terminology in the production environments. It is regarded as the process through which faults and errors are indentified and eliminated during production (Mitra 62). The history and origin of quality control trace their way back to the era of industrialization itself. This era played a significant role in moulding the quality control discipline due to the introduction of the concept of labour specialization. Concern on this new principle of production was highly emphasized such that by the Second World War, there were full time quality inspection officers tasked with inspecting the output of specialized labourers.

Implementation of excellent quality comes with a cost. The company must decide if it is really worth compromising the quality for revenue. If the quality costs exceeds the expected revenue of the company then the company must abandon implementing quality control mechanism. If otherwise, the quality would contribute to the product value and hence the revenue.

In general term a product is said to be a quality product if it is able to perform its intended function in the most economic way. Further the term quality applies differently to different levels of customers or the groups of customers. Consider the Maruti 800 passenger car; it is a quality product for a medium income group peoples in India but a poor quality product to the higher income group since the requirements are different for different income groups, a missile system for defense forces will be a quality product it has the highest reliability in it category hence the quality will be defined in the different ways depending upon its intended use. Garvin divided the quality in to following five categories: