What Is Good Communication?

When communicating with professionals there could always be a risk of misunderstanding because the service users and the professional may both be from different language communities; this is why when communicating you must always check that you are being understood correctly, and the other person must always ask them if they understand what is being said. The communication methods that may be used to communicate with health and social care professionals are; oral communication, written communication and technology may also be used. An example of when written communication is used, is when the professionals are recording what a service

The communication cycle of this role play was very rapid; one the patient expressed their feelings or emotions, I listened carefully and responded back suggestion a solution, therefore showing that I was concentrated in the patient. Also using hand gesture s as prompts made the patient feel as if I was intrusted in what they had to say, and wanted to listen to more of what they had to say.

A man named Michael Argyle who was a social psychologist that researched human communication and discussions between people created the Argyle theory in 1972. He believed that interpersonal communication between individuals was like learning how to drive a car. Argyle first explained that human communication is a process that involves people sending and responding to messages in a non-verbal and verbal way. In 1972 Argyle created the ‘communication cycle’ and the aim of the communication cycle is for people to understand how communication occurs between them when they are one to one. The cycle is made up of six main steps and the steps involve, being able to understand and observe how people communicate. It is also about being able to reflect and listen to what the person is saying so that we understand and are able to respond to it correctly.

Professional- It is important to always show professionalism whilst in the workplace/setting, this includes communicating with other

Communication is a two-way process that takes practice and time to be fully effective and is very important in every aspect our personal and professional lives. We communicate every day of our lives both verbally or nonverbally. The process of verbal communication is the exchanging information by transmitting an idea, send that idea, receive feedback, understand the idea and the feedback and provide feedback to the person who sent the message. The main components of communication are context, encoder, message, medium, decoder, and feedback. The context could be social, chronological, cultural, or physical. The individual sending the message will

Michael Argyle is a social psychologist who developed theories about interpersonal interaction and human communication. He carried out experimental theories of non-verbal and verbal communication to develop and test he’s theoretical ideas. He has a communication cycle which explains and predicts how communication can occur in a one to one situation.

Wallace and Roberson (2009) stated that communication is "a process involving several steps, among two or more persons, for the primary purpose of exchanging information" (p.15 ).

To serve as a venue for collaboration in order to complete tasks necessary to achieve the merger in accordance to pre-determined timelines. To achieve stated goals that each member of the team could not achieve individually (Borkowski, 2009).

Norming – during this stage the trust and respect is developing amongst the members of the group, since it becomes clear that each member has a role and they are aware of what

Jargon is used by professionals to communicate effectively and easier within their group or profession, this is when it is effective. It probably would not be effective from professional to service user. This would only be used in professional settings such as meetings.

Communication between professionals – communication between professionals is often informal however at the same time they must still demonstrate respect for each other and use formal language where necessary. To avoid barriers, formal communication is usually planned to make sure the speech is clear and understandable ensuring no harm is done to the service users.

It allows everyone from top to bottom to have a clear understanding of the company’s objectives and what is expected from them, it also reduces the risk of confusion, waste of time, money and energy among the three levels of management.

The discussion is an open-process, meaning that the decision making is done amongst the group members, not just the leader. Unlike an authoritative leader, the leader of this group allows the members to be a part of his or her final say. By doing this, it helps to keep everyone on the same page and moving forward in the same direction.

Tuckman proposes that groups develop via five stages; forming, storming, norming, performing and finally adjourning (Archee, Gurney, & Mohan, 2013a). The first stage, known as forming, involves clarifying the task and purpose of the group, and identifying boundaries of both the task and interpersonal behaviour (Archee et al., 2013a). For the presentation task we were randomly allocated into groups. This worried me greatly as I have struggled in the past with group members who do not contribute equally or see the task as important as other group members. To avoid this problem, the group collectively determined and agreed upon a number of ground rules. For example, we decided that all group members were expected to contribute equally to the presentation, all group members were expected to attend and contribute at all group meetings, and all group members would adhere to agreed upon deadlines. Having failed to do this in previous group assignments, this clarification stage

Within nursing, there is a very delicate balance between a nurse and her patient that must be maintained if the patient is to receive the care that he or she is entitled to receive. The patient must feel comfortable trusting his nurse to hear his needs and respond to them appropriately and in order for this to be the case, the nurse must first provide therapeutic communication effective enough to elicit such a response in her patient. There are both verbal and non-verbal components within the nurse-patient relationship. These components greatly influence how a nurse and patient will relate to each other and, ultimately, greatly influence the care that the patient receives.