What Is Hospitality?

In relation to hospitality and catering, the non-commercial or “public” sector exists in the form of hospitals and institutes of education. Organisations in the commercial sector are privately owned and exist solely to find a niche to exploit to make money. While money-making is still a factor in the private sector, it is not the main goal. With the primary goal, demographic and expectations of the target audience, along with location and budget, all taken into account, different areas of the hospitality and catering industry begin to differ widely.

Moreover, communication is the main key to develop an excellent job in this community. Communication is indispensable to work for this industry. According to my interview with the Director of Housekeeping at the Biltmore Hotel Los Angeles Diego Rojas, “Communication is fundamental for this industry, you have to communicate with people in the daily basic, as a worker of this field, most of the time you have to interact with people, talk about the conflicts, the good and bad situations”. Communications are either by

The hospitality industry is a very lucrative and rewarding career choice. Choosing a career in this field is not for the faint at heart. A career in this industry requires an individual that is ambitious, self-motivated, and has a charismatic personality. However, the hard work comes with many personal and financial rewards. Hospitality covers all careers that can come underneath the lodging, restaurants, event planning, theme parks, transportation, and tourism. However, this paper will go in depth explaining the role of general management, growth of employment, and human

The hospitality and leisure industry hug a variety of sectors and businesses across hotels, restaurants and restaurants, travel and tourism, gaming, sport and leisure. The sector is reliant on the consumer confidence and business sentiment and is facing rising pressure to deliver innovation, value and quality. Hospitality is that business that helps people to feel welcome, relaxed and to enjoy themselves. It is all about customer service and providing the best quality and experience possible for the customers. (Discover Hospitality, 2012)

When the business treat the customer and greet them with respective manner, it will make the customer come back again to the business. And when the business seeks to resolve problems and issues, customer remains the confident in the company and continues the business relationship. In addition the happy customer will spread positive word of mouth about the business. This will increase more customers to the business.

During my first year, my improficiency in English, lack of preparation for college and misidentification in sexual orientation, made it difficult for me to adapt to college life. Gradually, the interweaved sense of pressure, disappointment, fear, helplessness and inferiority engulfed me, along with the disordered regimen, prolonged aimlessness, narrowed friendships, and depression.

Robert Ford, William Heisler and William Mccreary Cornell Hospitality Quarterly 2008 49: 191 DOI: 10.1177/0010880407306361 The online version of this article can be found at: http://cqx.sagepub.com/content/49/2/191

Based on influence of personal experiences, I have chosen to go for hospitality sector there by choosing Travelodge as main focus points in this essay.

Hotels today are much more than just a place to sleep or take a rest. Many travelers see them as an integral part of a gateway experience with the recent boom in luxury hotels, travelers can choose a hotel that is much a selling point as the destination itself. The hotel industry alone is a multibillion dollar sector, its driving enough for people to work in different areas of interest and still be employed within the hotel industry. Nowadays hotels are providing great services to their customers or guests. Some researchers have defined “hotel” as a place where an establishment providing accommodation, services, facilities, meals and others for tourists and travelers. Sometimes hotels are referred to home away from home,

Tourism & hospitality is one of the world’s rapidly growing industries as income is generated through the expenditure of goods & services required by tourists. The tourist is therefore very important to the wellbeing of many countries.

This book begins with the author examining why he chose the hotel industry, narrowing down the ethical dilemma in gathering the information needed to conduct the research. The author describes what service is and gives the reader a chance to understand the various relationships involved in a dining experience, whether it be behind the scenes or merely out in the dining area. Narrowing further, the author examines the service given to customers; looking at the serving style of whether to treat the customer as a friend or as a professional, and observing who gets the upper hand, the waiter or customer. Finally, the book wraps up the

Hospitality is a lively, courageous, and convivial way of living that challenges our compulsion either to turn away or to turn inward and disconnect ourselves from others. In present day the concept of hospitality has changed into a more commercial industry method of hospitality. Hospitality is a personal response to your own need to connect with other people. Institutions are essential to the practice of hospitality, is not simply a matter of pleasantries but of finding ways to identify with the experiences and perspectives of marginalized people. Due to hospitality being transformed into an industry and organizations running what hospitality is, we have lost that ability to create connections with strangers.

Hospitality industry is one of the world¹s largest employers and brings people together in a global community. It is undergoing a significant change with cross-border expansions in high-growth markets and the threat of digital or tech disruptors. This is redefining the roles, responsibilities and capabilities of leaders in the industry and has created a demand for professionals with a strategic mindset, agility, strong leadership skills, and financial sophistication. Moreover, characteristics of the industry such as dynamic travel trends, labour intensive workforce from different cultures, long operating hours, intense competition and fast pace of developments requires a leader to have broad understanding of property-development skills as well as operating skill-sets. Leaders should have a clear understanding of the company’s brands and its strategies as they enter new markets.

As a student, technology is an excellent source of information. This research gives us knowledge about the advantages and disadvantages of technology in hospitality management, this helps me in my other subjects especially I’m a student of Hospitality Management course. I learned from my research that technology doesn’t always have positive effect but it also have it’s negative effects, technology is suitable for hospitality management because it is the easiest way to socialize through internet. I think this will further enhance the hospitality management few years from now.

When the word ‘hospitality’ is mentioned in today’s context, visions of the television serious ‘Master Chef’ comes into the minds of many. This is a vision of a commercialised, profit driven hospitality that is far removed from the Christian view of what it means to be hospitable. The word ‘hospitality’ however does not have a universal definition and therefore it is necessary to identify what this term means and what it would look like in the context of a learning community as well as in a classroom. Hospitality in its purist form can be considered the acceptance of another person in their entirety; without prejudice or judgment of their character or behaviour. As Palmer (1981) suggests, hospitality “means valuing the strangeness of the stranger……It means meeting the stranger’s needs while allowing him or her to be, without attempting to make the stranger over into a modified version of ourselves” (p.). Letty M Russell also states that hospitality is “the practice of God’s welcome, embodied in our actions as we reach across difference to participate with God in bringing justice and healing to our world in crisis”. It is therefore an acceptance that all humans are unique and created this way by God, and as such, a perfect reflection of his image. Anderson (2011) offers an insight into a hospitable classroom when considering students with