What Is Operations Management?

Operations management refers to all levels of an organisation and how best to efficiently convene, fund, maintain and maximise its services and/or operations, both internal and external. The core goal/objective of operations management it to maximise outputs while reducing and minimising the inputs required to achieve the desired results.

According to Investopedia ULC (2012), " Operations management is concerned with converting materials and labor into goods and services as efficiently as

We will be using our research and design department to control the design of our products. We will have products that fit different customer needs and requirements.

By creating and maintaining associations with groups such as these, they increase their opportunities to find as many high quality candidates as they can. The theory being, the more candidates from which they have to select, the higher the overall quality of the staff. That is how these key channels and other sourcing methods Home Depot uses helps to differentiate their service.

Home Depot was established by Arthur Blank and Bernie Marcus in 1978 in Atlanta, Georgia as a home improvement retailer. The company was listed on the NASDAQ stock exchange when they went public in 1981. Three years later Home Depot transferred to New York Exchange. In 1986, Home Depot opened its first big store. The Company first Expo Design Center was launched in San Diego in 1991.

Gioe Melaney is the general director of Southern Toro – a subsidiary company included in the distribution system of Toron Coporation in Galveston, Taxas.

James, T. (2011) defines Operations Management as the management of the processes which aid production of goods and or services. This implies that all production activities must be coordinated well to ensure a lean process of resource management is adopted.

Operations Management in an organisation is repsonsible for managing and in making decisions concerning the activities that convert inputs into outputs , that is goods and services. This covers both short term actvities as well as longer term activities to meet strategic goals. Inputs can be the raw materaials need to manufacture goods such as furniture or the computers needed to create a service like online shopping site. Operation management’s role is to make decisions to improve how operation activities function, for example, to improve the final quality of the output or to change production methods to be more efficient in terms of cost and in time.

Operations Management explores the way organizations produce and distribute goods and services. Everything you wear, eat, sit on, use or read comes to you courtesy of the

Operations Management is responsible for designing, operating and improving productive systems or in layman’s terms, systems for getting work done. Operations Managers are found in all walks of life. In anything you basically do or have done there are operations managers. When you go to the store, when you buy gas, in factories, in hospitals, banks even in your government there are operation managers. They are the ones who design systems, who ensure the quality of your

3.1 For each hotel, what is the role of technology and the role of operations

Operations management focuses on managing the processes of producing and distributing products and services. Operations activities often include product creation, development, production and distribution. It deals with all operations within the organization. Related activities include managing purchases, inventory control, quality control, storage, logistics and evaluations. The nature of how operations management is carried out in an organization depends very much on the nature of products or services in the organization, for example, retail, manufacturing, wholesale, etc.

to provide efficiency and custom tailored to deliver what the needs of the customer are. The

strategy, they are only responsible for the design and marketing, by means of a good inventory

Operations management is generally described as the planning, arrangement, and control of activities that change raw materials or an organization's input into finished products and services. The overall activities covered by operations management include the creation, development, manufacture, and distribution of products. The concept also relates to various activities such as inventory control, controlling purchases, quality control, logistics, storage, and evaluation ("Operations Management in McDonalds", n.d.). Since operations management covers the entire operations in an organization, it mainly focuses on the efficiency and effectiveness of the firm's processes.