What Is The Most Useful Culture Assessment Tool Available To Organizational Leaders

The workplace is rapidly changing and becoming more diverse culturally, demographically, and racially. In an environment that is changing so rapidly, organizations are seeking leaders that are trustworthy, can decrease uncertainty, and possess cultural intelligence (Ploumis-Devick, 2017). As leaders, we must increase our understanding in order to adapt our style of leadership to be better equipped to lead in this changing environment. Expanding our awareness, knowledge, and skills is one-way leaders will be more prepared and ready to lead effectively.

Some of the qualities that leaders need to be successful in a cultural difference environment are technology savvy, building partnership and alliance. Leaders need to know how to build accountability into their systems with regard to their managers taking responsibility for creating a diverse and inclusive work environment. A successful leader should know how identify when cultural difference is needed. When client is diverse, it means that diversity is needed in our workforce so that we can learn and know more about the clients so we can make employees more effectives addressing client’s needs. Building partnership and alliance with other companies to look for prospect hires, leaders should have the character to know people and identify their culture differences, values, belief to create mutual independence.

Ayman, R., & Korabik, K. (2010). Leadership: Why gender and culture matter. American Psychologist, 65 (3), 157-170. http://dx.doi.org/10.1037/a0018806

All global organizations must merge diverse workgroups into cohesive, high performance global teams in order to adapt to environmental changes. This document will discuss cultural assessment tools used in assessing organizational culture and gaps within formal groups, leadership styles and techniques that influence social culture and diversity within formal workgroups, description of social culture that influence productivity within diverse workgroups and social culture and diversity of formal group members and the influence on organizational culture.

Corporate culture is an intricate component of an organizations identity. Fortune 500 corporations have used corporate culture as a trademark. Best Buy, a leading electronics corporation, leverages its brand by promoting the “Geek Squad.” Walmart Corporation requires all associates to dress in dark blue shirts and beige slacks. This document will discuss cultural assessment tools used in assessing organizational culture and gaps within formal groups, leadership styles and techniques that influence social culture and diversity within formal workgroups, description of social culture that influence productivity within diverse workgroups and social culture and diversity of formal group members and the influence on organizational culture. The document will conclude with a summary of this discussion.

Organizational culture is a system of symbols and interactions unique to each organization. It is the ways of thinking, behaving, and believing that members of a unit have in common” (marquis, 2011). The conveyance of the system culture requires an active, constructive role of management and leadership. The leaders will need to assess the subcultures, perceptions, attitude and beliefs and influence, in their unit to intervene and meet their responsibility (Marquis, 2011). In this paper, the organizational culture and leadership assessment thru observation and data collection of a teaching hospital that is not-for-profit healthcare full service medical center with 851 beds, and it is the fifth largest hospital in Florida. The hospital’s mission core is on the Quality- caring Model and the value it places on human relationship. Additionally, the hospital’s promise of integrity with the professional standards as a commitment to deliver excellence to the community (intranet citing). The hospital leadership outcome approach is through encouragement, relationship, goal orientation, engagement, patients and staff satisfaction, and adaptation to changes. The organization takes pride in receiving the Gallup Great Workplace Award in 2014, which proves the direct relationship of how employee engagement drives high quality outcomes. Incorporating commitment of leadership, accountability and performance, development of quality and patient safety and ongoing learning, and effective

Rothman stands by the importance of effective leadership in accord with Schmitz, (2012) in “understanding cultural value dimensions in businesses” is significant for an organization. Since Dr. Rothman feels that globalization and new technology have fast, advanced in the last few years, it is also important, like Malonis statement in his article that “companies establishing a global presence devise strategies related to language cultural awareness and sensitivity.” (p. 347). Dr. Rothman understands that the process that an effective leader follows using the skills needed to build up an organization adequately is a combined effort of individuals working together. Recently he made a statement saying, “Ours is an institution that welcomes people from all countries and backgrounds.” It is important that the as a leader that the semantic ethic of any individual that other under their domain treat others that are different from themselves with respect alleviating intercultural conflicts. Knowledge and awareness of cultural values can enable leaders and managers to effectively manage and work through intercultural conflict and interactions (Schmitz,

Cultural competence is significant especially for group leaders since groups have so much diversity. “To provide competent supervision, supervisors must assist trainees in conceptualizing diversity issues, becoming aware of personalizations related to diversity, and generating diversity-competent interventions at all levels of group work interaction (Okech & Rubel, 2007, para. 4). Okech and Rubel (2007) researched the integration of cultural competency into the supervision of group work model (SGW). The SGW model focuses on the supervision cultivating the group leaders to be competent “on learning to meet the needs of individuals within a one-on-one relationship, as well as successfully understanding and intervening in subsystems and the group-as-a-whole

Brislin, R., Worthley, R., & Macnab, B. (2006). Cultural intelligence: Understanding behaviors that serve people's goals. Group & Organization Management, 31(1), 40-55. doi:10.1177/1059601105275262

The current organizational culture type of my organization is Clan, based on the Organizational Culture Assessment Instrument. Schein’s Three-Layer Organizational Model has three levels: artifacts, adopted behaviors and basic assumptions. Artifacts are made up of things that can be seen and felt. My organization has a relaxed dress code, which is considered a normal value for our organization. The office is in our family home, which provides a warm and welcoming atmosphere. We have several special dinners each year to celebrate our business. Outsiders would easily recognize these artifacts, and therefore these artifacts are a part of the work culture of my organization.

Cultural intelligence assessment will enable the individual to have certain information about himself. It is posited that cultural difference has a greater impact on business effectiveness than we think. That our cultural backgrounds really influence the way we think and act and the way we interpret each others contributions. Our success or failure in communication will depend on the extent at which we understand the different cultural background of the employees and create a fruitful collaboration in situations where cultural differences play a role. To achieve this, we need to act in an appropriate way in multicultural situations coupled with the ability to have an open mind which admits new information and this is curious about

It is high time that people learn about different cultures to have a thorough understanding of the same and thus achieve cultural competency. This is necessary for educators, healthcare givers, attorneys, organizations and all to live in a cross-cultural world without any emotional or physical conflict. Most organizations have their presence in multiple countries and have business relations with people of different cultural groups. So, for a successful business also, cultural competency is the demand.

Cultural differences between countries have strong effects on individual personality and behavior, as well as on organizational culture (Hofstede 2001). These differences can be a significant barrier for an international business leader. Failure to understand and adapt to these differences may

In times of rapid globalisation and economic development growth, the environment of business has become more and more complicated as a huge number of firms want to globally expand their businesses. Subsequently, the managerial implications of cross-cultural management is the challenge of this development. As Abbe (2007) states, cross-cultural leadership has developed as a way to understand leaders who work in the global markets. Culture is the “software of mind” that can influence people’s patterns of thinking and behaving.

Often we as humans make assumptions of other cultures based on stereotypes and cliches However, we fail by relying on such narrow minded thinking. The nature of culture is very complex, and thus when observed requires a deeper understanding and awareness. These statements addressed by Erin Meyer truly resonated with me and my future self Looking into my future as a leader in the Healthcare field, I realized I need to become more culturally aware. The ever-changing work environment requires a leader who can lead across many cultures and use the differences that arise as an asset. In being a leader myself I will be exposed to multiple cultures and therefore must embrace the words of Brett “Avoid imposing single culture based approaches on