Operations management is essential for the survival and success of any organization. According to Heizer & Render (2011), operations management (OM) is the set of activities that creates value in the form of goods and services by transforming inputs into outputs. Operations managers today contend with competition, globalization, inflation, consumer demand, and consistent change in technology. Managers must focus on the efficiency and effectiveness of processes such as cost, dependability, distribution, flexibility, and speed. The intent of this paper is to discuss the processes and operations management of the Kroger Company.
Being the Operations Executive new on board, I am commissioned by the top management to perform a detail scan on the nature of operations management within the organization
In organizations today there are many factors in operating a company that requires various essential abilities and skills. Managers must have the ability to manage issues when they present themselves before resulting in a larger problem. The ability to manage cost, over see many projects, and also forward think are critical strengths a leader must have. Using project management to implement new processes, ensure life cycles of products stay relevant and management inventory levels are all key factors that will ensure financial success with an organization.
Russell, R. S., & Taylor III, B. W. (2011). Operations Management: Creating Value along the Supply Chain 7th edition. Retrieved November 18, 2011, from Wiley.com: http://bcs.wiley.com/he-bcs/Books?action=index&itemId=0470525908&bcsId=5869
Operations management is defined as the design, execution, and control of operations that convert resources into desired goods and services, while implementing an organizations business strategy (Business Dictionary, 2015). Office Depot Inc. is one such organization that truly understands that solid operations is the foundation to the success they have had in recent years. In this paper, I will give the history and background of Office Depot Inc. and explain why they have been able to keep such a competitive advantage in the consumer and small business supply industry. Additionally, I will
In this executive summary, The Goal by Goldratt will be analyzed in detail. First, 10 operations management decisions as found on page 7 of the Heizer and Render textbook will be listed in column 1. Next, for each OM decision, examples from The Goal textbook that exemplify the type of problem or solution relevant to the OM area will be summarized in column 2. Finally, a scenario from my work life will be exemplified in column 3.
Operations Management in an organisation is repsonsible for managing and in making decisions concerning the activities that convert inputs into outputs , that is goods and services. This covers both short term actvities as well as longer term activities to meet strategic goals. Inputs can be the raw materaials need to manufacture goods such as furniture or the computers needed to create a service like online shopping site. Operation management’s role is to make decisions to improve how operation activities function, for example, to improve the final quality of the output or to change production methods to be more efficient in terms of cost and in time.
Operations management (OM) is that phase of an organization where inputs are put into operations to acquire required output (services) without compromising on quality. In other words operations management is also described as combining and transforming various resources in the operations sub-system into value added services in line with formulated policies of the organization. (Kumar and Suresh, 2009)
The Goal by Eliyahu M. Goldratt explains important concepts of operation and general management. Although this novel is set in a manufacturing plant, the concepts and terms can be universally applied to a variety of organizations. Through the story of Alex Rogo, readers learn how common misconceptions about the operations of a business can be detrimental to the success of a firm; conversely, Goldratt illustrates how alternative approaches can revive a plant and help to achieve its ultimate goal.
Projects are temporary endeavors with a beginning and an end and are initiated to solve a particular need of the organization. Operations, on the other hand, are the activities associated with the ongoing business of the company for as long as the company is in existence. While both activities use the organization 's resources and require planning to achieve the objectives, operations activities are repetitive in nature versus project activities which are unique to the particular endeavor. The approach required to manage each differs due to the nature of the activities.
Slack et al (1995) postulates that operations management if effectively implemented and managed can be a crucial factor for the company development. According to them operations management is an essential catalyst for an organisation to grow. They believe that operation management is essential for ;
As I seek to enter the workforce/company, one of the first things that I wish to remember is the importance the company has placed on their strategic planning and goals. How decisions made by this team will directly affect the operations, finance, accounting, purchasing and administrative departments. The things that help to make any organization successful, are the value the organization places on their strategic, and operational goals. Therefore, before taking a position with a company I hope to learn as much as I can about the various functions of the company, and how each department works with the next in order to achieve these goals. Thus, I hope to use the knowledge I have gained in this class in operations management to access the company’s operational strategies. This should be reflective in their mission and vision statements as well as their financial reports. I would also look for the value they place on ethics, corporate responsibility and giving back to the community. I feel a company’s success will be directly tied to how effective they are in meeting the daily challenges of processes/production/service, operations, and sales. The value placed on these specific areas will be evident by their success and reflective in both their short and long term goals, in their financial statements.
The case study illustrates the challenges met by a newly established company i.e. Rio Bravo IV in a high performance and quality demanding Industry. It shows how the best operations management strategy is important and how customer focus is a key feature in the success of an organization. We also see how building the right team for the right job will be key in the success of projects in today’s result oriented world.