preview

What Kind Of Pr Techniques Do Organisations Use Nowadays On The Management Of Corporate Image And Reputation

Better Essays

Introduction
For some people public relations is a very important, strategic element in the smooth and effective function of the company. The concept of public relations is to organize different kinds of activities ,which will cause in the communication between the company and its environment both internal and external. As Jefkins, 2004 stated: The purpose of professional public relations is to create understanding. It is unlike advertising, whose main aim is to generate awareness and sales, or propaganda, whose aim is to suggest what individuals should believe. (str.6) The main aim of this report is to assess what kind of PR techniques do organisations use nowadays in the management of corporate image and reputation. This issue will be …show more content…

Public Relations Techniques can be divided into external and internal.

INTERNAL COMMUNICATION TECHNIQUES

Internal communication fulfills the role of information , but is also an important management component that affects the building of a positive image in the eyes of its employees. It is also worth to remember that employees follow the media situation in the market and they are often the company’s clients , which make them a significant element of external public relations.

Pedigree wanted to be recognized not only because of being a pet’s food producer, but mainly that “everything what they do is for the love of dogs”, which became their manifesto. This fact made them to encourage employees to bring their pets to work, by creating a “doggie courtyard” with special facilities and providing Pedigree dog treats. Salesperson was also encourage to visit the potential clients and supermarkets with their dog. It not only created a fun work environment in Mars, Incorporated, but was also broadcasted internally to a wider audience using a press release. To inform the employees about the changes taking place inside the Pedigree company and to invite them to participate was decided to create “Dogma”- imagined document in the form of book. Manifesto, included in “Dogma” book, became then a part of Pedigree advertisement and was available for general public as well. The next internal

Get Access