Introduction
For some people public relations is a very important, strategic element in the smooth and effective function of the company. The concept of public relations is to organize different kinds of activities ,which will cause in the communication between the company and its environment both internal and external. As Jefkins, 2004 stated: The purpose of professional public relations is to create understanding. It is unlike advertising, whose main aim is to generate awareness and sales, or propaganda, whose aim is to suggest what individuals should believe. (str.6) The main aim of this report is to assess what kind of PR techniques do organisations use nowadays in the management of corporate image and reputation. This issue will be
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Public Relations Techniques can be divided into external and internal.
INTERNAL COMMUNICATION TECHNIQUES
Internal communication fulfills the role of information , but is also an important management component that affects the building of a positive image in the eyes of its employees. It is also worth to remember that employees follow the media situation in the market and they are often the company’s clients , which make them a significant element of external public relations.
Pedigree wanted to be recognized not only because of being a pet’s food producer, but mainly that “everything what they do is for the love of dogs”, which became their manifesto. This fact made them to encourage employees to bring their pets to work, by creating a “doggie courtyard” with special facilities and providing Pedigree dog treats. Salesperson was also encourage to visit the potential clients and supermarkets with their dog. It not only created a fun work environment in Mars, Incorporated, but was also broadcasted internally to a wider audience using a press release. To inform the employees about the changes taking place inside the Pedigree company and to invite them to participate was decided to create “Dogma”- imagined document in the form of book. Manifesto, included in “Dogma” book, became then a part of Pedigree advertisement and was available for general public as well. The next internal
Many organizations have experienced some form of public relations problem or crisis. The severity of these public relations problems can vary from very minor to very serious. A public relations problem can arise from a number of areas including leaked information about the practices of a company that could be damaging to their business or sales. In addition a public relation crisis could be dealing with a human resource problem or exposure of poor treatment of employees
The aim of this report is to discuss an effective PR campaign for the established business Virgo. The report will follow Scott Cutlip’s four-step process as a structure that is important for Virgo in regaining its company’s profile. Defining Cutlip’s four-step process helps in the development of communication for the organisation to its publics. In relation, Virgo will add extension in the rebuilding of reputation through its aims and objectives. Using this process breaks down into situation analysis, planning and programming strategy, implementation, and evaluating the program. Edwards work on ‘Public relation Origins’ (2009:5) looks at the ‘Institute of Public relations’ (2004) and states, that the CIPR defines “PR as: about reputation-
The success of a company depends on relationships with the public such as consumers, suppliers, investors, employees, government and media. Since public relation practitioners are the once who do the actual communication between their organization and its public it is obvious that public relation is a management function.
According to Jane Johnston (2007), public relations is defined as “understanding and facilitating the needs of the various publics that surround and interact with an organisation or group”. Also, when it comes to the development of the public relations sphere, there were three crucial clarifications that were formed; controlling publics, responding to publics, and achieving mutually beneficial relationships among all publics (Bivins, 1993).
The company 's image is very important for the survival of the same. To have a consolidated picture is necessary to transform their employees into true ambassadors of goodwill of your company. As a result, it is discussed the relationship between employee/employer. Thus, this paper deals with the importance of internal communication to the institutions, the barriers and the strategies used by it to improve relationships with employees and having am efficient communication towards the workforce.
1) Mostly, because a rising number of public relations experts and authorities especially has ascend to reflect that the important objective of public relations is to construct and then improve on-going or durable affairs with an organization’s noteworthy publics. The inevitability for revisions, such as this discrete, that a number the discernments recognized publics has of their associations with organizations. This quantifiable indication can be used by frontrunners to aid manage companies and prove the value of public relations. Tools and measures for analyzing and appraising the equitably immediate outputs and results of accurate public relations programs, events, and campaigns have endured for entirely a quantity of times. Nevertheless, confident pending immediately, calculating the victory or flop of enduring relationships curtailing, in part after public relations struggles, need not initiated.
Almost all large companies have a public relations department or for a company to outsource your PR needs either. A public relations company and its customers, investors and the general public to maintain the image of communicating your message is seen as an important part. In order to have a positive impression of a company or
Public Relations and Marketing two forms of advertising communication almost synonymous with each other and both integral parts of a company, Marketing which is the process of increasing public recognition of a service, person or product, while Marketing and PR are promotion methods that fall under the ‘advertising’ umbrella label. Marketing is responsible for planning the company’s promotion, all the way from identifying a product’s target consumer, then promotion usually through television, radio, print publications, the internet, posters or billboards, but advertising agencies are always finding new and innovative ways of getting the message out to potential customers researching the market and setting marketing budget to putting on product launches and evaluating the success of the campaign.
The theory explains that the value of public relations in organization and society lies in socially responsible managerial decisions and quality organization to public relations. Organisations must behave in ways that solve the problems and satisfy the goals of the stakeholders as well as the management in order to be effective. Good relationship with organisation’s strategic publics is helpful in developing and achieving goals desired by both the organization and its publics, reducing costs of negative publicity, and increasing revenue by providing products and services needed by stakeholders. Practitioners identify publics who are affected by or affect organizational decisions and communicate symmetrically with them to build high quality long term relations.
Public relations are the most important part of a company. It has the relationship between advertising and international public. The primary purpose of public relation is to target audience in different ways and gain the business in public status. Companies would like to use media for creating communicate with people, and promote their business into the world. Organisations would use four of the basic models in public relation to describes and communicate to the international public. The four basic models are press agentry/publicity model, public-information model, two-way asymmetric model and two-way symmetric model. Within these models, it can tell the company behaviour and how the organisation using models communicate with others.
It is clear that internal communication is an essential practice for organisational success. However, what does this statement actually mean? In this essay, I hope to break down both concepts of internal communication and successful organisations and then conduct an in-depth analysis on the relationship between internal communication and successful organisations.
The success of any organization is having an effective internal communication system. Internal communication is “the transmission of information between organizational members or parts of the organization.” (Lee) It takes place at all levels and units of an organization. Internal communication plays a fundamental role in any company by allowing the exchange of information to develop and increase employee engagement, productivity, and retention. In addition, internal communication gives management the opportunity to communicate the best practices, company goals, and other important information.
The importance of Public Relations practice is underscored by the indispensability of communication in any human setup. However, in spite of this importance in our side of the world Public Relation practice has suffered certain abuses by those who profess to practice it as well as those who are supposed to benefit from its practice. While management seems not to appreciate the importance and its relevance, the numerous publics do not appear to understand it and the practitioners themselves have for most part been woefully incapable of explaining to both management and the various publics what the practice entails. In short the Public Relations profession, its aims and objectives, guiding principles have largely not been understood and appreciated by the public.
Public relations is a 100-year-old discipline, yet it is still hard for many people to define. Even public relations practitioners will hesitate when asked to give it a definition. Public relations involves so many different things. One practitioner’s job might be to write a newsletter to a company’s employees. Another’s job might be to contact media outlets to get their company’s event covered. Public relations is difficult to define because of its evolution through history and lack of consensus throughout the field. Throughout its history, public relations has taken many forms and evolved from the pageantry of PT Barnum to the complex communication discipline it is today.
As the name of the discipline implies, public relations is how an organization builds beneficial relationships with its key stakeholders. With effective communication as the practices’ primary tool, modern day organizations have taken advantage of proficient practitioners to boost exposure of their company and its message across to international audiences.