What Problem of Motivation Did Archie Norman Discover at Asda? - Essay

The business I have chosen for this investigation is ASDA superstore. This is a large chain of supermarkets throughout Britain which retails clothes, merchandise, food, and electronics etc. in this part of my course work I will briefly explain the aims and objectives of ASDA I will also explain the external factors which affect the aims and objectives of the business however I will first be talking about a brief history of ASDA.

b. In your opinion, which organization has the greatest potential for bringing about positive change? Why?

the welfare of their employees and how they want to keep their employees satisfied in turn

The company has mission, vision as well as core values. Its mission focuses on creating a conducive environment where guest satisfaction is its highest priority. Its vision focuses striving hard in order to surpass its own accomplishment for the purpose of recognition in the industry as the leader. Lastly, its values are passion of excellence, integrity, respect and responsibility, people, service-Mindedness, Dynamic leadership and high performance (Kliman, 2006). The company's mission, vision and core values help in bringing together all the employees towards achieving a common goal. In addition, they help them to remain focus to certain objective (Gabriel, 2008). This has

2. Provide global customer support It would serve the customers better and it would be very convenient to those customers in other countries to ask for help. This would help the company to gain a better image due to the provided services to help the customers.

They are concerned about the company’s profitability and stability, which affect the ability of the company to pay salaries and provide employee with benefits. They may also be interested in its financial position and performance in regards to their career development opportunities.

3. What is your civic obligation for the good of the organization and the good of the

First, obtaining information from Linda James was crucial to the success of the retail business; however, it would have been beneficial to also interview lower level executives who are closer to the front line of the retail business. This change in information gathering may have generated more useful data. Likewise, the facts and statistics that were collected were a wealth of information, but could have included supplementary perspectives. Brainstorming or Group Think techniques, for example, could have been used with both the junior and senior employees to make them feel more involved and to let them know that they have a voice within the organization. Working together, they may have been able to come up with other ideas that would help inspire the staff using lower cost motivation methods. Finally, the Urgency-Criticality Matrix was useful for setting priority, but utilizing Decision Tree methods could have also been valuable in this circumstance. Decision trees would have helped to assess the financial impact more completely by creating a tree of possible options and assigning an estimated value, cost or savings to each choice.

3. Select one of their issues and describe the issue and the organization's position on the topic.

A. This is on or off the job in how we conduct ourselves. All manner shall be kept to the highest standards. We are a Christian base organization.

4. To have our employees and customers feel appreciated, supported and satisfied, every time they come in.

Discuss the strategic decisions that firms in this sector may be facing. What future strategies can firms pursue to try to secure their competitive advantage and long term survival?

c. If you were the CIO, what would you have done differently to protect all stakeholders?

(4) Absent any resource constraints, which of the four departmental directions do you think is the most viable? Which is the second best strategy? Which is the least viable? In my humble opinion the most viable option would be to follow Eric Stanger’s advice to go ‘back to basics’. In order to underwrite the new line of LR trademark and experiment with more new products, they had in effect been milking the OM lines. Their price increase on several of our more critical items had outpaced those of their key competitors, in order to always deliver more bottom line profits. They had shaved their A&P budgets for the same purpose and this was resulting in slippage in value and trust among our consumer franchise thus the declining sales and share. They thus needed to cut on

b. What are some of the reasons for the ARC's ethical dilemmas, and how can the organization guarantee that these problems will not recur in the future?