What Role Does Active Listening Play In Health Care Analysis

Empathy is a two way process, its about trying to fully understand what your client is saying and feeling and also showing your understanding to your client.

The care that I will give my patient will also involve being empathic. This will enhance the development of the therapeutic relationship that will finally improve the outcomes. Compassion and empathy will make my patients more forthcoming with their symptoms. This yields accurate diagnosis. It also improves care given to patients. The interaction that takes place during this process affects the patient's recovery process. I also intend to cultivate a culture of trust between me and my patients. It has to be there for me to realize effective therapeutic relationship that leads to job satisfaction.

Empathy is the capability to understand the emotional reaction of other person. A person can achieve empathy when he is able to achieve the self awareness. Sony and Mekoth (2016) suggested that one can understand the feelings and emotion

The importance of empathy in any helping profession, medical or social, cannot be overstated. The workers that exemplified it in their practice did the best that they could with their limited resources.

Empathy should play an active role in the daily lives of everyone, but in particular in the day-to-day lives of a healthcare professional. Healthcare professionals have the unique and challenging job of counseling patients in times of need, whether that is in the setting of a newly diagnosed disease or in the death of a family member. This unique challenge requires all healthcare professionals to be skilled at using empathy in the appropriate circumstances.

patients' clinical outcomes was confirmed, suggesting that physicians' empathy is an important factor associated with clinical competence and patient outcomes ." The z test was used as a statistical tool in this study as well. Differences in the proportions of patients with good and poor control test results for physicians receiving high or low empathy scores were examined by using the test for proportions.

Empathy provides the nurse with the perspective that is necessary to consider the most appropriate actions and interventions significant to a patient’s individual experience (Boggs. 2011, p.107). Failure of the nurse to empathize with a patient can result in a strained therapeutic relationship as a result of providing inadequate emotional support and client education (Boggs. 2011, p.107). In providing empathetic care it is important to mentally picture the client’s situation and perform self-checks, thereby assessing for personal bias and stereotypes (Arnold. 2011 p. 84). Additionally, there are multiple barriers to providing empathetic care, which include lack of time, lack of trust, lack of privacy, and lack of support, amongst others (Boggs. 2011, p.115).

Empathy is a complex multi-dimensional principal consisting of suitable cognitive, emotional and behavioral components. The definition of empathy allows the understanding of not only another person’s perspectives, values, and ideas but also the importance that their position has for them and their feelings in question. Empathy is a term with the objective of emphasizing the comprehension and sharing of each other’s way of thinking and their abilities. In this case, the contents of the definition of empathy are associated with nurses as they often try to understand what a patient goes through with the goal of supporting them and improve their health outcome. Thus, some of the issues that often challenge me as a nurse are related to a patient’s needs. From the definition of empathy, it is obvious that the paper intent to identify the importance of empathy in nursing and its relevance when utilized by a nurse during the interaction with patients.

The social interaction is an integral part of everyday life of each individual, which is learned from the early childhood and is innate in its nature. It includes the social exchange of information, the ability to communicate, decide, and take responsibility for one’s action. The routine work of healthcare professionals includes the information exchange on an everyday basis. The excellent knowledge of primary disciplines necessary for the practice is crucial for the healthcare professional; however, one can encounter the difficulties without the deeper understanding of ethical principles of communication in the healthcare environment. The book “Health Professional and Patient Interaction”” by R. Purtilo, A. Haddad, and R. Doherty introduces the readers with the basic ethical principles and behaviors in the healthcare setting. The key points that the healthcare professional has to practice to achieve success and harmonic professional relationship with the patient are: respect in all circumstances, the ability to listen, the readiness for challenges, and care with empathy to the patient situation beyond any limits.

After their visit, each patient was asked to fill out a survey that had questions concerning their visit. Questions included, ‘How much did you like this doctor?” and “How connected did you feel to him/her?” Response options followed a 5-point…scale: (1) very little, (2) not very much, (3) somewhat, (4) quite a lot, and (5) very much’(Raket et. al, 1). The average lengths of illness in the different groups were, ‘… 6.51 days in the enhanced group, compared to 6.96 in the standard visit and 6.75 in the no visit group’(Raket et. al, 1). In terms of the amount of empathy that patients perceived from their doctors, the patients in group 3 had the highest measurement. The amount of perceived empathy increased from group 1 to group 2, and from group 2 to group 3. From these findings, it is reasonable to conclude that the amount of empathy that patients perceive from their healthcare providers is positively correlates with the speed at which a patient recovers from illness.

Nontherapeutic expressions or gestures can disrupt a good, positive communication between the provider and the patient. Some of those nontherapeutic phrases or gesture are talking about something not related to the patient’s problem, negating their problems and preventing them from sharing by asking closed- ended questions. Sometimes the provider disrupt the patient’s willingness to talk about worries by giving personals opinions or expressing approval or disapproval constantly. Taking action by precipitately interpreting the patients concerns, or precipitately ending a conversation can shut off the patient and make difficult and even impossible to provide a therapeutic, positive communication. Another way of limiting patients from expressing

The empathic response includes the key elements of a client’s feelings, emotions, and moods to express in verbal and nonverbal cues. The therapist then identifies variety perspectives of the client’s feelings that are revealed in a counseling session for accuracy. The therapist takes the emotion of the client into consideration for gaining a connection with them. Sometimes, the client’s mood can provide a better understanding of the message given, nonverbally. The therapist has to be careful about detecting the client’s emotional intensity for determining the client’s feeling; therefore, it is expressed in a message along with an analysis of the client nonverbal behavior. The empathic response consists of naming, labeling, restating the client’s experiences, explaining their relation to the client’s feelings, and respectful nonverbal signs. According to client’s cultural difference, the counselor has to be extremely delicate in naming and labeling the emotions. The therapist restates the client’s experiences by confirming the interpretation of the message that is given

From a counseling stand point empathy is more meaningful than sympathy. Empathy is when we have the ability to understand and then reflect that understanding and those feelings back to the client. Sympathy is when you feel sorrow for someone else’s misfortune. Some clients come to counseling to seek sympathy and not empathy those types of clients want the counselor to feel sorry for them. Another barrier to the development of empathy could be the pressure we put on ourselves to say the right things. Empathy is about listening and acknowledging feeling and/or understanding. We may overcome these barriers by simply just listening for understanding and remembering that the counseling sessions are not for the counselor but for the client, so we must not impose our emotions and feelings on the

Interpersonal skills are important communication strategies for medical practitioners, predominantly to perform accurate assessments and provide quality treatment for patients. Such as the ability to use emotions to better communicate with others, or the ability to empathise with a patient to help establish engagement and feelings of empowerment, both fundamental attributes to effective practice (Sanson-Fisher & Maguire, 1980). Similarly the ability to listen effectively is also fundamental to practice, as it allows the practitioner to ‘get the full picture’ (Eunson 2012). Without interpersonal skills, practitioners such as radiographers are less likely to establish the trust needed to provide quality outcomes (Halpern, 2003). This

Empathy is often described as having consideration of someone else feelings. Webster defines empathy as, the feeling that you understand and share another 's experience and emotions. Empathy consists of having the ability to feel another person 's feelings and the ability to place oneself in another person shoes or situation. In counseling, the therapist is expected to show empathy for their clients whose experiences are different from the counselor. The role of the counselor is to support the client with any issues or concerns. The role empathy plays in counseling.