What is Organizational Behavior?

4. Briefly describe the elements of the formal and the informal organization. Give examples of each.

Classical organization theory evolved during the first half of this century. It represents the merger of scientific management, bureaucratic theory, and administrative theory.

Each of us has its own unique personality. Personality is individual differences in distinctive patterns of thinking, feeling and behaving. Personality can be affected by our genes, environment and upbringing. Our behavior is greatly affected by our personality.

Effective working relationships are the cornerstone for building and maintaining a successful team. Good team communication provides direction, vision and motivation to the members of the team. Team communication can be the sending or receiving of messages to or from management, between team members or from one team to another. Effective team communication increases team members' effectiveness and satisfaction because they are given the appropriate guidelines, tools and direction on how to accomplish tasks. The team needs to

The study of Organizational Behavior (OB) is related to individuals, group of people working together in teams. The study becomes more challenging when situational factors interact. No two individuals are likely to behave in the same manner in a particular work situation. It is the predictability of a manager about the expected behavior of an individual. There are no absolutes in human behavior. It is the human factor that is contributory to the productivity hence the study of human behavior is important. Great importance therefore must be attached to the study.

Being an excellent listener is one of the best ways to become a good communicator. Throughout the group work, the author demonstrated great communication skills when listening to her team’s different ideas and then taking them on board to create the best results. Fellow team members will appreciate good listening skills, and so in return, it will have a positive impact to the group’s mood, and encouraging them to be confident to speak up and say their thoughts as they know their ideas are being listened too.

Chris Cotter says that active listening is a complicated skill to learn because it requires an individual to be mentally engaged to the speaker’s tone of voice, and body language (Cotter). In other words, students need to be aware of both verbal and non-verbal messages. Louise Rehling says an effective means to start actively listening to focus on a what a group member is communicating, instead of thinking of a response at the same time. When a disagreement occurs in the group, members are expected to watch for body language and other cues to fully understand their group member thought process, instead of deeming them unhelpful for the group (482). When individuals feel that their voice is being heard then a trust among group members is strengthened and the quality of assignment is improved, thus listening skills is an important skill taught in group work. In the present day, a majority of companies want to create a relationship with their consumer. Employees that are able to actively listen to clients are better adept to understand the client and change the way they are communicating with the client.

It is reasonable to suggest that the overwhelming majority of humankind has either been part of or required the services of organizations at some point in time during their lives, and many of these consumers will likely testify that although every organization is different in some ways, they all share some common characteristics. Furthermore, because all organizations are comprised of mere humans, they are subject to the same behavioral whims, weaknesses and vagaries that also characterize the human condition from day to day and over time. To gain further insights into these concepts, this paper provides a review of the relevant peer-reviewed and scholarly literature to develop a comprehensive and robust definition of organizational behavior. This review is followed by a summary of the research and salient findings in the conclusion.

Effective teams tend to communicate well together whether this is by means of telephone, email or in person and that

In one stage of communication, the quality of conversation can be improved when the workers are engaged in active listening. For instance, note taking during meetings which challenge both individual listening and writing skills, encourages co-workers to improve their sort-term memory to be more active later that day (Hybels & Weaver 2008,). It helps listeners to verify their understanding, and it gives the other person an opportunity to elaborate on main point of the information. Active and effective listening behaviours have a huge impact on the growth of business in the work place, because it shows the interaction between co-workers and how they deal with problems in their environment (Eunson 2012). Active and effective listening demonstrates the ability of workers to hear and feel what the other people want so say without judgment. Thus, active and effective listening skills have positively impact on the workplace.

The Importance of and My Understanding of Organizational Behavior That Helped me Have a Successful Career

Supporting the team is very important and is usually what helps keep a team together. Always be open-minded and ready to listen to someone else's ideas not just your own. All team members should not only support each other, but also each other’s ideas. This also leads to opportunities for the whole team. Providing opportunities for development is an important aspect in a successful team. Always talk among the group about any issues. If the problems are out in the open they can be taken care of. This will also help in future issues.

This requires extensive product, policy and procedure knowledge and skill to communicate effectively with the clients. They also require the knowledge and skill to identify specialised client needs and to operate tools that enables performance efficiency and effectiveness.

Organisations are groups of people who work interdependently towards some purpose. OB theories help people to:

Organizational behavior is the study of conduct and attitude of people within an organization. According to Robbins & Judge (2015), the behavior of individuals working in an organization contributes to its level of performance. A systematic approach has been used in this paper to interpret the relationship among individuals working together in an organization for the purpose of achieving a common goal. There are a number of factors that influences the operations of an organization such as conflict, power, negotiation and politics. The paper will review the dynamics of the factors influencing organization behavior with respect to the situation at Metro Cash & Carry Company.