When to Use Emails, Memos, and Letters in Business

Formal communication can be a piece of writing or be communicated verbally, for example, by an email or a letter. In some cases, different methods might be used to send the information across and make sure that it is understood fully.

This document will serve as a guideline on the use of electronic communications and addresses major issues such as; email and cell phone usage, best practices, how we define appropriate use of email and cell phones in the workplace, the effective use of email as a business tool for internal and

These documents are used for different types of communications and for various purposes. They could be formal, informal, business, personal etc. If from a company then it should be printed on company headed paper, listing the reference, date, name, address, subject, letter content. It should be finished with yours faithfully/yours sincerely, signed, name and job title. If there is something enclosed then Enc should be added. If the letter

Standard conventions exist, like the use of “Dear Sir” that’s normally found at the beginning and the use of “Yours faithfully”. This is used because the person isn’t known because they might be a company. The use of “Dear Mr” and their name, and “Yours sincerely” will be used since the person is known. Letters tend to use standard layouts. These are usually blocked, semi blocked and indented. House styles can be presented for organisations. This could be things like fonts, formatting and etc.

* Must know the difference between a memo and a business letter they have very different purposes.

1. written messages do not have to be delivered on the spur of the moment as they can be edited and revised several times before they are sent so that the content can be shaped to maximum effect 2. written communication provides a permanent record

Mail may have confidential information; it may include personal information about employees or contain confidential business information. When we receive mail or

Written communication can take the form of legal documents or manuals that can be stored electricity or hard copy. Allows workers to have access to customers information. Even by leaving a phone number the service writer or technician doesn’t have to make on-the-spot diagnosis. That way customers be notified of the problem, course of action, and cost before work. allows a repair facility to keep track of sales, inventory, job applications, repairs. It allows all participants to have a sold copy of costs and agreements All shop policies regarding labor rates, guarantees, and acceptable methods of payments can be sent out in a mass letter or an email.

Non- electronic communication involves the distribution of a message usually in the form of: Reports, Letters, Flow Charts, Invoices and even Verbal Communication amongst employees. This form of communicating is not as popular as it once was, but it provides businesses with other avenues to communicate instead of electronic communication. Furthermore, different types of communication suit contrasting businesses in addition to, the preference of people involved within a business.

Schmitke stated in her interview that “Our team knows that I check my email daily and they can readily get ahold of me through this method. Email also allows me to send important music files to the team that they can print off at home, and our church office uses email to send me documents to review for the ministry. I also use email as a scheduling device to set up practice times for smaller music ensembles and have used it to schedule piano lessons with a former student who has now graduated” (Schmitke). While email has many uses, differences across various applications can be seen while investigating its features.

The original pages of the formal memorandum use computer–generated letterhead for the first page and plain white paper for continuing pages. The informal memorandum uses plain white paper but does not use letterhead.

“Written reports on the other hand give executives, managers, and supervisor’s detailed information as to their overall progress on projected tasks within different departments; and overall company goals” (Nelson & Quick, 2017, pg. 131). In addition, however, there is other types of written communications, such as memo’s and letter’s which give more adequate information when communicating officially, these being larger in span and theme compared to memo’s. “Thus, making the shortest kind of written communication to be that of form, which may be used to collect information inside or outside the organization” (Nelson & Quick, 2017, pg. 131).

This essay describes how poorly written communication can lead to misunderstanding and a possible loss of business. Through this paper the author wants to persuade the employer to sponsor a workshop for all employees to improve their writing skills, to increase business communications and to avoid arguments through poor communication. This paper demonstrates the effectiveness of writing skills and why business communication is important in any kind of business. What can your business achieve with good writing skills and what it the impact of good writing skills on business.

Electronic mail is utilized by various local, state and federal entities. E-mail provides a high level of convenience and accuracy in communication. "Over 40 million workers correspond via e-mail and that number is increasing 20% per year".[ii] Electronic mail (e-mail) is a form of correspondence that has become a popular form of communication in the public sector. Given its ease of use and convenience, e-mail is becoming the correspondence of choice through local, state and federal governments. E-mail is used to coordinate various levels of government, communicate information rapidly and disseminate information to a wide variety of persons in the quickest manner possible. E-mail also delivers cost benefits when compared to the cost of postal services.

As correspondence and data ventures speedier and quicker, the world appears more diminutive and littler, and this has vast suggestions for the way we lead business. Putting away vital in records on a workstation instead of in drawers, for example, has made data effortlessly open. Utilizing email permits organizations to convey and send these documents rapidly to remote areas outside of an office.