Comparing Two Retail Companies Company A: Whole Food Market Whole Foods Market (WFM) is leading natural and organic food supermarket in the world. It started as one-store entrepreneur shop and has since grown into an $8 billion a year. By 2008, Whole Food Market had 264 stores in the United States that host its headquarters. It had six stores in Canada and five stores in the United Kingdom (Harbin, 2000). It is located in an area of 80000 square foot flagship store in Austin. The CEO and founder, John Mackey has cast the image of a niche retailer and enjoys profits in the competitive retail industry that is sometimes characterized by low profits margins. The company has over 50000 members that strived to meet its corporate goals. …show more content…
The mission of WFM is to “promote the vitality and well-being of all individuals by supplying the highest quality, most wholesome foods available.” The company provides and empowers the work environment of its members and commits to a sustainable agriculture. The aspiration of WFM is to be a global brand that is not limited to natural and organic foods but also become the best retailer in every community in which they locate (WFM, 2009). Another strategy that works well for the company is its foods. WFM obtains its products locally and from all part of the world and have uniquely dedicated food artisans. It strives to provide high quality, least processed and naturally preserved foods. The company believes that food its unaltered state is the best tasting and most nutritious food. WFM recruits best employees. The employees are empowered to make many decisions regarding the operations. The team members are highly motivated to excel within their areas of jurisdiction and receive fair treatment from various squatters inside the company. In a bid to compete fairly, WFM looks for highly passionate staff to handle food and well grounded men that can provide a critical role in shaping the company’s destiny (Harbin, 2009). It believes that companies must have responsibility for the planet. In this regard, the company
Whole Foods Market’s first retail location was in Austin, Texas. Today there are 342 stores in the United States, Canada and the United Kingdom. The growth of this health conscious conglomerate happened over the years by strategic acquisitions of profitable independent stores throughout United States. Mackey’s idealism and respect is exhibited in his openness about the contributions of these retailers to the success of WFM, as the website provides an in depth summary of each acquisition and its contribution to promoting healthier food choices (Whole Foods Market History, 2014). After four years in Austin, Texas WFM branched out into the city of Houston when it purchased the Whole Foods Company, and shortly after, on the west coast, a new store was built in Palo Alto, California. Subsequently WFM began aggressive acquisitions over the next few years, which help to accelerate the growth rate of WFM in other geographical locations. In 2002 WFM opened in Canada and in 2004 through the acquisition of United Kingdom’s grocery chain Fresh & Wild, it opened seven stores. Holistic eating is a worldwide affair that WFM is taking advantage
John Mackey, founder and CEO, considerers that Whole Foods Market fast growing in the market has much to do with the preferential and distinctively mission with the selective products that they sell. Mackey’s vision was for Whole Foods to become a global
Every retail location carries a variety of products that distinguishes it from other stores in the same chain. Not surprisingly, it is difficult to achieve economies of scale. Supply Chain Mackey describes his consumers as being “part of a cult”. Whole Foods believes that the company’s emphasis on perishables and locally-sourced produce differentiates their stores from run-of-the-mill supermarkets and attracts loyal and devoted customers. However, “fresh produce” is one of the most challenging product categories to operate due to limited product shelf life and high cost of spoilage. Whole Foods has tried to circumvent most of the problems inherent in supplying fresh produce to its stores by sourcing locally and having short and flexible supply chains. In the case of fruits and vegetables, Whole Foods has buying relationships with local farmers who supply the store with seasonal produce. Thus, if one farmer is unable to produce a sufficient amount of yellow corn or heirloom tomatoes, the shortfall can be made up by another farmer. Although challenging to perfect, these short supply chains are agile and difficult for other big retailers to duplicate.
In 1978, John Mackey and Renee Lawson borrowed $45,000 from family and friends to open a small natural foods store called SaferWay in Austin. Two years later, Mackey partnered with Craig Weller and Mark Skiles to merge SaferWay with the latter’s Clarksville Natural Grocery, resulting in the opening of the original Whole Foods Market (WFM). Since then, WFM has expanded to 466 stores in the U.S., Canada, and the United Kingdom, averaging over nine million customer visits each week. “The company has always represented the highest quality, selection and service while still offering prices customers are willing to pay on premium products”. (Whole Foods Market,
Whole Foods Market is a leader in the quality and differentiation food business, they offer natural and organic products. Whole food market was opened in 1980 by John Mackey, Renee Lawson Hardy, Craig Weller and Mark Skiles. It was founded in Austin, Texas. In 1984, they start to expand their business out of Austin such as Houston, Dallas and later to others states within the US. In 2002, they entered the Canadian market in Toronto and they entered the United Kingdom in 2004 by acquiring seven Fresh & Wild stores (Whole Foods Market History, n.d). Whole Foods Market is ranked as the nation’s leading retailer of natural and organic
Whole Foods has many important values. For example, they believe that their customers are the most important stakeholders and the lifeblood of their business.[8] Whole Foods has five major stakeholders; John Mackey (CEO), James Sud, Glenda Chamberlain, Walter Robb, and John Elstrott.[9] Whole Foods selectively chose where to do business based on their average customer. Whole Foods knows that its products are for health and food enthusiasts.[10]
Whole Foods Market, Inc. (WFM) lives through their motto of “Whole Food, Whole People, Whole Planet.” WFM opened their first store in Austin, Texas with 19 employees in 1980. Today, WFM has 311 stores in the US, Canada and the UK, and employs more than 72,700 employees. Whole Foods Market is one of the largest natural and organic food retailers in North America. WFM has grown to its size today mostly through mergers and acquisitions of such brands as Bread and Circus and Natures Heartland. In 2011 and 2012 Whole Foods Market was added to the Fortune 100 “Best Places to Work” list. Fortune Magazine (2012)
* Whole Foods Market was founded in 1980 working with natural and healthy foods in Austin, Texas; it’s one of the world’s largest of natural and organic foods supermarkets. In 2009, the sales total $8 billion and had 289 stores in the U.S. The Whole Foods Market plans to come up with strategies to help improve the company but to do so understanding the core values plays a major role in the company’s planning. The strategies
Each location is responsible for its own network and distribution. All products are sourced locally. WFM caters to the needs of its local market. WFM uses a team approach—each store is a team, each department within a store is a team, and each employee is a member of a team. Each location is responsible for their critical decision making, marketing activities and training of employees. WFM is certified organic and believes that it can cultivate customer loyalty by emphasizing the benefits of organic foods. Whole Foods Market is profit oriented—operating under the belief that everyone benefits from profits—team members profit from employment opportunities, customers profit by the in-store experience that profits provide, and shareholders enjoy large dividends derived from company revenue. Whole Foods feels that its customers know the value of its products; therefore the retailer is not focused on lowering prices to increase its competitive advantage. WFM relies on buzz marketing generated by its customers. (The Winning Ways of Whole Foods,
John Mackey, founder and CEO, considerers that Whole Foods Market fast growing in the market has much to do with the preferential and distinctively mission with the selective products that they sell. Mackey’s vision was for Whole Foods to become a global
Whole Foods Market, Inc, is an Austin, Texas based foods grocery that has the finest natural and organic food available, including produce, seafood, grocery, meat and poultry, bakery, prepared foods and catering, beer, wine, cheese; in addition to whole body, floral, pet products, and household products. Whole Foods is among the most profitable health food retailers in the United States. The rapid growth and market success has much to do with having remained a uniquely mission-driven company, highly selective about what they sell, dedicated to their core values, stringent quality standards, and committed to sustainable agriculture.
* In 1996 Whole Foods Markets acquires Fresh Field Markets picking up 22 stores located on the east coast and Chicago area for 4.8 million shares of common stock and an option for 549,000 additional shares. (Thompson, 2010; C-13)
Whole Foods Market is a chain of organic, natural supermarkets found in USA, Canada and the UK. Initially founded in Austin, Texas in 1980, at a time when there were less than half a dozen natural supermarkets, the company saw rapid growth domestically through expanding across Texas and then into the West Coast of America. This was achieved through growth from the ground up and acquiring smaller natural food companies. Whole Foods Market in the present day is the result of acquiring 14 smaller firms - a key driver in breaking into the UK and Canadian markets.
Whole Foods Market has expanded by a mixture of opening its own new stores and acquiring already existing stores. Today WFM does not follow this strategy, instead their motivation is to open its own large stores. This is due to noticeable sales differences in larger stores as opposed to smaller stores. WFM locates these newer stores in upscale areas of urban metropolitan centers and high-traffic shopping locations. Not all WFMs are isolated structures; some are located in strip malls. WFM offers a larger selection of natural and organic foods than any other grocery store. WFMs marketing expenditure is extremely small. They spend a measly 0.5% of their revenues on advertising. Their chief marketing strategy relies on word-of-mouth. WFM strives to meet or exceed customer expectations. This is so customers receive competent, knowledgeable, and friendly service and become advocates of WFM. The employees here have a decentralized team approach for store operations. This is so some personnel, merchandising, and operating
Whole Foods Market began in 1970 as a local supermarket. Over the past 31 years, Whole Foods Market has grown from a single store in Austin, Texas, to becoming one of the worldwide leaders in providing consumers with natural and organic foods. They have grown to over 300 stores in both North America and the United Kingdom. (Whole Foods Market, Inc., 2011) This report examines the chief elements of the strategy that Whole Foods Market has put into place. Also, it uses past financial data to provide an assessment of the condition of the company going forward. Those assessments include recommendations of future actions, along with concerns I have about the way the company is currently operating and some difficulties that may be on the way.