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Why Is It Important To Establish Credibility?

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Establishing credibility with those you communicate with is an important part of building strong business relationships. In business, building credibility helps customers feel valued and earns trust among coworkers. Without credibility, those who work with you will have no reason to believe what you say to them. This can cause customers to take their business elsewhere or cause coworkers to undermine you. Establishing and maintaining credibility helps protect your company’s image. Lack of credibility will hurt the company’s overall image. To establish credibility in the workplace, it’s important to be honest, keep your commitments, treat everyone fairly, and be willing to admit when you’ve made a mistake. If you’re caught lying, you will never be able to re-establish credibility with the person again, so always be honest. If you commit to something, you need to deliver on your promise. This can go along with honesty, such as not overpromising to customers when you know you won’t be able to keep the promise. When you tell coworkers you will do something, you need to follow through and complete the task. Treat everyone fairly and don’t play favorites. If you favor some coworkers over others, it will be difficult to trust you. You should also …show more content…

Using too much slang, technical jargon and inappropriate language will not bode well for your credibility. Additionally, gossiping and complaining about coworkers can make people uneasy around you. For instance, nearly all companies have one employee that walks around and gossips all day. A lot of their time is devoted to divulging secrets they’ve learned about others or talking about others’ shortcomings. Over time, most people will stop sharing personal information with that person and they may prefer to avoid the gossiper altogether. It’s important to maintain a professional distance with those you do business with to maintain

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