Why Monitor And Evaluate Citizen Engagement

2001 Words Jul 30th, 2014 9 Pages
Why Monitor and Evaluate Citizen Engagement?
Monitoring and evaluating citizen engagement is important for a number of interrelated reasons. It can help:
• Improve program implementation and management.
• Verify and strengthen accountability structures.
• Serve as a mechanism of quality control and help keep the program within the scope of a project or decision statement.
• Ensure that money and resources are being used appropriately and efficiently.
• Determine whether the engagement program is adhering to, and meeting the intentions of, citizen engagement objectives and values, as well as relevant laws, rules, and mandates.
• Ensure that engagement programs have fair and appropriate representation and that participants understand how
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What is Evaluation?
Evaluation is the systematic application of social science research procedures for assessing the conceptualization, design, implementation, operation, and/or outcomes of project or program. Simply stated, it is the process of collecting, analyzing, and using information to understand how a program is operating and/or the outcomes and impacts it is having. Developing an evaluation protocol requires working through the five basic steps summarized in Box One.

What are Some Common Evaluation Designs?
Four of the most common evaluation designs are described below, along with some of their potential benefits and drawbacks.
1. Case Study Designs describe the goals, objectives, start-up procedures, implementation processes, and outcomes of one or more citizen engagement programs.
Benefits: Case studies provide detailed descriptions of citizen engagement programs and initiatives. They are comparatively inexpensive and less time consuming.
Drawbacks: Case studies are inferential and do not allow an examination of citizen engagement causes and effects; thus, they carry little scientific weight.
2. Time Series Designs collect longitudinal information about a citizen engagement program or its participants.
Benefits: Time series designs allow evaluators to assess changes in indicators (e.g., participants’ perceptions) over time and can help assess the longer-term impacts of citizen engagement.
Drawbacks: Time series designs
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