Why Motivation and Morale Decrease During Times of Change Essay

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Recently, my company has experienced massive change. The company has had around a 50 percent turnover in the last year. Included in that turnover was everyone in the executive team, excluding the CEO. As our company struggles to handle new employees and a new vision, motivation and morale seems to be decreasing. In this paper I plan to explore why motivation and morale tend to decrease during times of change and investigate ways how a company can maintain high morale during massive change.

One of the main reasons motivation and morale tend to decrease during any type of change is because humans are naturally resistant to change (Resistance to Change). People often tend to find a comfort zone in their jobs or company and are
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While conflict may not actually be present in the change, if an employee perceives that it may be present this can affect their motivation and morale. If the perceived conflict becomes part of the employee grapevine it could possibly start to affect other employee’s morale. When a conflict or perceived conflict enters the grapevine misinformation is often shared and the conflict may form into something that is not true. While 75-95% of the grapevine is true, during time of change there may be only partial truths (Mishra, 1990). Managers should note that many employees will speak about the conflict or perceived conflict through the grapevine, however, most will keep their feelings hidden from management (Robbins & Judge, 2009)(book p.196-199). To prevent grapevine talk, employees should be told in advance why a change is taking place and how they will be affected by it. This gives them time to process it and ask questions (Ferguson, 2004).

As the resistance to the perceived conflict of change grows employees attitudes may tend to become less positive and more negative. While every employee’s attitude is different, if low morale and resistance is allowed to continue to spread through the grapevine, many attitudes may tend to be influenced by the negativity (Mishra, 1990). These attitudes may be cognitive, affective or behavioral. While many attitudes may start off as cognitive with employees describing to each
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