Why People Should Care About The Quality Of Health Care Provided

This IOM Report on crossing the Quality Chasm efficiently describes the method of work in health care system. The complete concept is based upon more knowledge, managing capabilities, monitoring and so on. The growing

Quality management is essential to the success of the quality improvement of the health care industry. “Management uses management and planning tools to organize the decision making process and create a hierarchy when faced with competing priorities “( Ransom, et al., 2008). Quality measures should have these goals: effective, safe, efficient, patient-centered, equitable, and timely care (Quality Measures, Center for Medicare & Medicaid Services, 2011).

This quality improvement discussion will review the purpose of quality management in health care industry and why it is needed. Included in this QI report will be an explanation of the

My experience in both my previous career in nursing and human resources has dealt with approaches in quality improvement in patient safety and different metrics in the turning up organizational behavior as well as up swinging the operations of the organizations respectively. We live in a rapidly changing world, and healthcare industry is not exempted from it. Because I will be playing an indispensable role in the future, I am very interested on the concept of quality improvement and what not and identify possible future challenges and draw lessons from healthcare organizations that has spearhead innovative changes to providing healthcare by pursuing the triple dimensions of the improvement of healthcare in general that is Improving the patient experience of care (including quality and satisfaction); Enriching the health of populations; and Reducing the per capita cost of health care.

Healthcare is the single largest business around the world and plays a vital role in society today. The desire to enhance quality of care in healthcare delivery has increased tremendously.

Quality Improvement can be defined as the combined effort of health care professionals including, doctors, nurses, healthcare managers who ensure better patients outcome such as quality care, safety, better system performance and better professional development. Healthcare system always goes through changes, whether its implementation of new systems or diagnosis of new disease. Therefore, health organizations are always in need of some improvement and advancement. In order to achieve improvement, systems have to go through a series of change; however, not all changes can be called an improvement. To ensure the improvement in these systems, some powerful strategies are planned, designed and implemented. These formal strategies analyze the systemic efforts and measure performance in order to improve the entire system and is called quality improvement or QI program.

According to the AHRQ: National Healthcare Quality Report (2009), the goal of quality of health is to help people stay healthy, learn to live with a disability or chronic disease, recuperate from an illness, and deal with dying and death. However, instead of delivering health care services that are safe, patient centered, equitable, and timely. Many patients do not receive needed care. When care is received many times it is unsafe or too late

The end of chapter questions in this assignment consists of context from chapters 8-11. However, these end of chapter questions deals with the content in Chapter 11. This chapter deals with managing Health Management Information System Projects. The focus of this content is to discuss the HMIS implementation process, and examine the benefits and challenges of the HMIS.

Quality is an important factor that affects an organization’s service delivery approach or underlying system of care. To achieve a different level of performance and improve quality, an organization’s system needs to change its own delivery system and key processes. The resources (inputs) and activities carried out are addressed together to ensure or improve quality of care. A health service delivery system can be small and simple, such as an immunization clinic or large and complex or a managed care organization. A health care delivery system consists of resources, activities, and results. Activities or processes within a healthcare organization contain focuses on what care is provided and how is done based on the location, time, and patients of the care delivery. Providing services that meet the needs and expectations of patients and their community, including system that affect patient access, care provision that is evidence-based, patient safety, support for patient engagement, coordination of care with other parts of the larger health care system, and cultural competence, including assessing health literacy of patients, patient-centered communication, and linguistically appropriate

Quality and safety initiatives are driving important changes in the U.S. health care delivery system. Quality in health care is defined as the degree to which health services for individuals and populations increase the likelihood of desired health outcomes are consistent with current professional knowledge (Nash & Goldfarb, 2006, p. 6). The Institute of Medicine (IOM) report, To Err is Human, states that most of the medical errors are resulted from system error and processes. Medical Errors account for 98,000 deaths per year in the US. They increase disability, costs, and decrease confidence in the US health care system (Pham, Aswani, Rosen, Lee, Huddle, Weeks, & Pronovost, 2012). And because of this, the IOM established six aims for improvement. These are safety (care should be as safe for patients in health care facilities as in their homes); effectiveness (the science and evidence behind health care should be applied and serve as the standard in the delivery of care); efficiency (care and service should be cost effective, and waste should be removed from the system); timeliness (patients should experience no waits or delays in receiving care and service); patient-centeredness (the system of care should revolve around the patient, respect patient preferences, and put the patient in control); and equity (unequal treatment should be a fact of the past; disparities in care should be eradicated). These six aims should be measured in order to assess whether the health care

(English) By: Moss F, Quality In Health Care: QHC [Qual Health Care], ISSN: 0963-8172, 1995 Jun; Vol. 4 (2), pp. 102-7; Publisher: BMJ Pub. Group; PMID: 10151608, Database: MEDLINE Complete

According to Err is Human: Building a Safer Health Care System, thousands of Americans die annually due to medical errors and hundreds of thousands are victims of a non-fatal medical errors or injuries (Kongstvedt, 2013). With that being said, health care is composed of three main components: quality, access, and cost (Tabish, 2009). High quality care could prevent many of these fatalities or never events that occur within the health care organization. Historically speaking, many health care changes and improvements in quality of care have occurred due to quality management and quality assurance. To fully understand how quality is achieved and maintained, it is important to dissect these two programs or processes. This paper will analyze the key components of a quality management program as well as discuss characteristics that distinguish a quality management program from traditional quality assurance.

Quality management is a systematic and continuous process that organizations use to deliver products and services that meet or exceed customer expectations. Quality management in healthcare has evolved over the years to address increased demands from consumers related to the quality of care and services, as well as to address problems in patients’ outcomes. The medical field tends to use quality management to focus on patient and staff safety, reducing medical errors, and avoiding or decreasing morbidity and mortality rates. In order to improve the quality of a facility requires the entire facility to

Esain, A. E., Williams, S. J., Gakhal, S., Caley, L., & Cooke, M. W. (2012). Healthcare quality improvement - policy implications and practicalities. International Journal of Health Care Quality Assurance, 25(7), 565-81. doi:http://dx.doi.org/10.1108/09526

The Institute of Medicine (IoM) defines health care quality as “the degree to which health care services for individuals and populations increase the likelihood of desired health outcomes and are consistent with current professional knowledge (IoM, 2001)” The quality domains consists of effectiveness, efficiency, equity, patient centeredness, safety and timeliness, in order to provide effective and efficient health care to patients the quality domains must be met.