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Will Higher Income Areas Mean Higher Tips for Parking Attendants in South Africa

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The modern day motorist of South Africa often experiences the fear or even suspicion of car theft or damage upon leaving their car parked and unattended at a public area such as a shopping centre. Since this is a common fear and occurrence, measures have been taken to ensure the safety of motor vehicles in parking lots at public areas.

Parking attendants will almost always be present at densely populated parking lots to watch over these vehicles while motorists leave them unattended and vulnerable. All that parking attendants expect in return is a small fee or “tip” as payment for watching over the motorist’s vehicle while he or she is separated from it.

Previous studies have shown that research has been conducted on the average …show more content…

The following literature review covers elements of the research topic; validity is determined by the relevance of the information to the research. The sources of the material are assessed for reliability based on academic standard research practices and the fact that the information is published in recognised journals or writings. The purpose of this review of literature is to understand the knowledge already gained through research and to add value by adding information on parking attendant tipping in various income areas.
To clarify the practice of tipping, a tip can be defined as a small amount of money or other object of value given to a service provider in exchange for the services they provided (Soanes, 2001). Tipping can be seen as a type of gift or exchange of services (Shamir, 1984).

While tipping parking attendants is a relatively new practice in South Africa, tipping first began in England in the 1600’s, when a guest would stay in somebody’s private home; they were expected to pay a tip as a token of their gratitude for the warm hospitality they received. This soon spread to coffee shops and other service establishments (Unknown, 2014). Parking attendants have become common in the everyday life of the average car driving person although it only started to become a common sight roughly two decades ago (Nair, 2014). This was due to the political unrest in neighboring African countries forcing people to

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