Workflow Chart: A Case Study

Decent Essays
Creating a Workflow Chart The term workflow is used within the health sector to relate the various complicated process that provides delivery of care (Laureate Education,2012). The optimization of the workflow is achieved by analyzing every step in the process and implement changes that will provide a more efficient way to complete it (McGonigle & Mastrian, 2015). Nevertheless, before analyzing the workflow one needs to understand the current process that is being implemented. Flowcharts provide a simple way to gain this understanding by tracking each step of the task from the beginning to the end (U.S. Department of Health & Human Services, n.d.). Flowchart Explanation According to McGonigle and Mastrian (2015), workflow is the action of a series of tasks in a prescribed sequence.…show more content…
The workflow of the system needs to be frequently evaluated because whenever any change happens in HIT, the workflow with that practice changes too. Patient care can be affected negatively if the workflow of the system is not assessed frequently. Therefore, the workflow must be evaluated before, during and after the implementation of a HIT (U.S. Department of Health & Human Services, n.d.). Techniques used to understand the current workflow are observation and interviewing the patient for the current circumstances. The nurse used direct observation and interviewing by asking relevant questions during the assessment to get more information about the EPS, and the correct use of these techniques can make the process of the workflow easier. According to McGonigle & Mastrian (2015), metrics are used to measure the performance of a function or process. In this workflow, the metric used is system availability. Therefore, functionality and the downtime of the system can affect the process of the workflow.
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