Workflow Chart: A Case Study

The first step of the analysis is to collect data which will help with the understanding of the events. Identifying what data to collect and how and what to compare the results can be challenging. The organization should have a baseline to compare to see how the changes are working. Comparing information to similar organizations through benchmarking may indicate the success of the organization or program. Ransom, Joshi, Nash and Ransom (2008) state “benchmarking compares processes and success through gap analysis, process variation & organizational opportunities for improvement” (pg. 132). Data can be collected from prior litigations and claims information. Monitoring the information through monthly reports can indicate if process modifications or changes are needed. Once information is identified immediate action should be taken to ensure patient safety and minimize risk.

In week one of this class, I was tasked to design a flowchart for a process in my daily life that I can improve. I chose my morning routine before work. My goal is to get out of the house by 7:38am Monday-Friday in order to catch my bus for work at 7:41am. I have trouble keeping track of time, usually missing the bus about one time every two weeks. I have discovered through the flowchart in week one, that my entire process has serious flaws. All of the bottlenecks were identified and improved upon as necessary. After collecting data over the past four weeks, I see changes in the process, using time as the metric. This paper will

Many healthcare organizations set goals and objections and write mission statements that reflect the way they want the public to see how healthcare is provided. This is done to guide how their healthcare providers practice daily. In order to meet these goals and objects it is necessary to have in place processes and procedures to ensure the results will be what is expected which is a positive patient experience and outcome. In order for our organization to reach this goal there is a coaching and execution package that will provide step-by-step processes and procedures to ensure that everyone is doing the same thing at the same time

Per the textbook, to eliminate or reduce non-value-added work is a core step in improving profitability or efficiency of the business process. Give your opinion on whether or not you agree or disagree with this statement and include one (1) example of a business process which supports or criticizes the aforementioned

There remains a need for further adoption and implement of HIT within the systems daily practices to help improve access to care, quality of care, and reduce cost of the care provided.

1. Nurse-sensitive performance reviews and quality indicators are vitally important to maintain the health of the nation and the nursing profession in general. Some of the processes used to implement these include monitoring the supply of nursing staff, assessing the skill of such staff, and considering the education or certification of staff. Assessment, intervention, and RN job satisfaction are process indicators that are also important in terms of determining the quality of nursing care at a health facility (ANA, 2012).

Daily tasks are often mundane and become a ritual for many. Often these tasks are process oriented. This allows these tasks to be set-up as a way to save time, improve the structure, or allow one to improve. The use of a flowchart enables the process to be illustrated through its phases in which solutions and tasks can be complete simultaneously. This paper will evaluate the flowchart of my daily task of preparing for inspections and will help me improve and be more efficient. A review of the process, flowchart, and various factors affecting the design and metrics to measure the progress of the process will be discussed.

It demonstrates the workflow behaviour of a system which describes the state of activities by showing the sequence of activities performed in different order. The diagram has branches and forks to describe conditions and parallel activities.

The team by Nick, Whitney, Warren, Gail, and Debbie has difficulties when defining and deciding how much data/details they need to include when creating the flowcharts .The process flow chart has not been completed as accurately and no one has communicated to Warren that there were additional questions that needed to be addressed before it could be completed. The improvement team is seeking ways to improve on the wait time for the current phone systems in place for better communications when their customers are calling in to ask questions, complain or are looking to return a product.

Hoffman & Podgurski (2011) reported EHR systems will not be beneficial if clinicians do not utilize the system's full potential. Processes within the system need to be evaluated and assessed constantly for potential safety issues. HIT has the capability to do this through thorough testing and re-testing prior to implementation. HIT contributions to a culture of safety can help improve patient care through education, communication and appropriate use of guidelines that endorses approved

It appears that we do not have the technology required or currently a sufficient number of trained users for a successful implementation of the HITECH Act. We are potentially setting providers up for failure either on a patient satisfaction level or reimbursement level. There needs to be further investigation on clinical care processes, the execution and use of HIT, and restructuring of reimbursement to the providers. The current EHRs need to be able support both

I will then carry out a readiness assessment and analyze the workflow. In conducting the readiness awareness, I will put into consideration my goals, the number of staff, current networks, the forms used and volume of visits amongst others. Thereafter, I will carry out an analysis of office workflow by reviewing steps of patient’s encounter, data and billing collection and the quality of care. This will help me in identifying errors and devising ways to improve on

“A thorough understanding of how information is currently collected, and processed is the starting point in performing a needs assessment” (Hebda & Czar, 2013, p. 155). There are four stages of conducting a needs assessment, these include: gap analysis, identify barriers, identify priorities, and summarize results (Young, 2008). The gap analysis can determine what the difference is between the current state and the desired state. Some of these areas that need to be considered are staff computer skill level, patient volume, time, resources, and the repetitive tasks. “ The goal is to determine what information is used, who will be using it and how it is used. All the data items used in the current system should be analyzed” (Hebda & Czar, 2013, p. 155). Important decisions need to be made regarding what types of information should be kept, what is redundant and what is necessary. To determine this, an evaluation of the strengths and weaknesses of the current process needs to be made, either manual or automated, to see what the organization needs. Systems should have a streamline data collection and it should be presented as information that can enable clinicians to coordinate care with ease and efficiently (Hebda & Czar, 2013). The data that is involved in the gap phase is collected through methods like observations, surveys,

Flow Chart Analysis- The hospital consistently uses a flow chart tool to examine and re-examine ways to improve processes. The current process is below:

“A Business Process Explorer: Recovering and Visualizing E-Commerce Business Processes” is a research paper developed by the author: Jin Guo, King Chun Foo, Liliane Barbour, and Ying Zou. The focus of this paper is a business process and how it affects e-commerce systems. Business process can be defined as an assortment of linked, designed actions or responsibilities that are linked together by control flow foundations. E-commerce uses business processes to systematize the day-to-day work flow of an organization.