Workplace Bullying And The Victim

The nursing profession is not suited for everyone as nurses work within a multidimensional profession reliant on the skills of critical thinking, clinical skills, effective communication, and collaboration with others (Sullivan, 2013). A common occurrence in nursing is workplace bullying (WPB) which effects the targeted person, but can also have adverse effects on patients, bystanders and other staff members. According to Blackstock, Harlos, and Hardy (2015) “Workplace bullying refers to repeated behaviors by organizational members that are offensive, often escalating in intensity with a perceived intent to harm” (p.1107). The purpose of this paper is to highlight the issues behind WPB in the nursing profession. I will explain how I decided on my attended message of WPB, who and how I will convey my message, and a detailed summary of my personal learning about how I can become more influential in the nursing profession.

Bullying can produce and maintain a poisonous work environment. Nurses who bully can wear down the job satisfaction of their co workers which can result in a loss of productivity and increased absences in the workplace (Stokowski, 2010). Victims of bullying often have a feeling of impending doom and dread when they think about their upcoming work days. Each time the bullying reoccurs, the victims usually

Typically, when someone thinks of a bully, childhood memories of scuffles on the playground come to mind. Bullies are not usually people that are associated with adult life. However, nursing has changed this stereotypical view. For many nurses, bullying may be as great a threat every day at work as it was when they were in grade school. This threat is because of what is termed as horizontal or lateral violence in the workplace, and it is a surprisingly, prominent issue in the field of nursing. Furthermore, horizontal violence is a detrimental problem in nursing due to its damaging and negative effects on nurses and the nursing profession as a whole.

For instance, one way of bullying could be a case where managers can ask their staffs to perform duties which they well know are beyond the staff’s ability since they have no knowledge of what to be done on such duties. Furthermore, the managers may not pay attention when the employees bully each and at the same time they may take advantage of the bullying as way of improving and managing their organization. Additional nurse types of bullying include:

In a profession where caring is the epicenter of the job, it is disconcerting to see a high occurrence of bullying in the nursing environment. Lateral bullying and lateral violence are terms used to describe bullying, uncivil behavior, disrespect, social devaluing, peer control and verbal, physical and emotional abuse occurring between nurses and or colleagues (Ceravolo et al., 2012). Abusive behaviors from a superior are considered vertical or hierarchal violence and are commonly seen when the superior attempts to control or bully the nurse using their superiority, often leaving the nurse feeling defenseless due to an imbalance in power and control (Broome & Williams-Evans, 2011). Some examples of bullying include harsh criticism, unfairly blaming others for mistakes, and withholding patient care information (Simons et al., 2011). In a recent study measuring workplace bullying, Simons, Stark and DeMarco (2011) found that the most common behaviors those feeling bullied experienced included being assigned workloads they felt were unmanageable, and being ignored or excluded by their peers.

Workplace bullying is a growing problem in the American workplace and the Nursing Profession no exception. Addressing workplace bullying and its impact on the nursing profession is paramount to upholding patient safety and decreasing nursing attrition rates. Defining the problem is the first step in addressing it. In the past, workplace bullying was referred to as “Nurses eating their young.” There are many names for the various levels of workplace bullying like horizontal and lateral violence, hostility, mobbing, and verbal abuse. Bullying actions can take place overtly or covertly. Nurse-to-Nurse bullying is known to occur during interaction communications and manifests by withholding information, intimidation, threats, verbalizing harsh innuendo and criticism, and undermining personal values and beliefs (Rocker, 2008). Power disparities are also a source of bullying. For example, using charge position for controlling staff assignments, reporting coworkers for perceived lack of productivity, placing others under pressure to achieve impossible deadlines, and withholding knowledge for policies and procedures (Rocker, 2008). Outright actions of yelling at coworkers and refusing to mentor new staff with their practice are also considered bullying behavior.

Even though workplace politics exists in every profession, the effects of horizontal violence, or bullying, in nursing is a costly behavior. Nurses feel devalued in the workplace and experience psychological effects. Patients are likely to experience less favorable outcomes, and

Bullying is a serious problem in the nursing profession, it decreases nurse productivity, creates adverse patient outcomes, and overall lack of job satisfaction. It can be seen anywhere in the nursing profession. Bullying includes emotional and physical abuse as well as, putting others down, intimidation, spreading rumors, etc. “Research findings suggest that bullying frequently occurs among RNs [6] to the extent that up to 40% of nurses report an intent to leave because of it [7]; this is significant especially for new nurses, in that new RNs reported being bullied at work which resulted in 30% of

Medical facilities have to start paying more nurses to stay late for work because without adequate staffing the job duties tend to get behind. Facilities have to pay nurses more money to keep them on call or higher contracting nurses. Hospitals, clinics and other patient care facilities continue to lose money every day when nurses are bullied because it also effects patient satisfaction. “Occupational exposure to bullying decrease job satisfaction”(Ceravolo, Schwartz, Foltz-Ramos, & Castner, 2012, p. 600). Being a nurse who is a victim of bulling on a day-to-day basis will cause stress in the nurse’s life. If the bulling does not cease in the facilities, nurses will not be completely satisfied with their job and retention will remain a problem for many hospitals and clinics. Nurse retention is another problem that patient care facilities deal with because losing a nurse only means the facility will have to pay more money to replace another nurse. In a retrospective analysis the cost of hiring a new nurse average around $62,000 to $ 67,000 to recruit, orient and hire a r.n. (Wilson, Diedrich, Phelps, & Choi, 2011). In the end, the cycle will continue and the result will be nurse retention if bullying does not stop and is address within a hospital or a clinic.

Typically, when someone thinks of a bully, childhood memories of scuffles on the playground come to mind. Bullies are not usually people that are associated with adult life. However, nursing has changed this stereotypical view. For many nurses, bullying may be as great a threat every day at work as it was when they were in grade school. This threat is because of what is termed as horizontal or lateral violence in the workplace, and it is a surprisingly, prominent issue in the field of nursing. Furthermore, horizontal violence is a detrimental problem in nursing due to its damaging and negative effects on nurses and the nursing profession as a whole.

Unfortunately, bullying amongst nurses has been a dark undertone in the profession throughout it’s history. An all to common phrase of “nurses eat their young” is often expressed in current and past nursing environments. Nurses care tirelessly for their patients with compassion and grace yet don’t seem to want to take care of their own. Many have come to believe this is simply the way it is, similar to an initiation or right of passage. Bullying, incivility and horizontal violence have no place in the nursing profession. Bullying can be defined as “situations where an employee is persistently picked on or humiliated by leaders or fellow co-workers” (Longo and Hain, 2014). Horizontal or lateral violence occurs when the behavior is between colleagues, or between two nurses with the same power. Bullying can show its ugly

Workplace bullying not only affects the victim it can affect patient care, the nursing profession, and the nursing facility. Victims can suffer from anxiety, depression, feelings of inadequacy. Nurses are less likely to ask for assistance from other colleagues which could result in patients not receiving adequate care. Absenteeism impacts the nursing facility leading to high turnover rates and nurse burn out. Hiring and orienting new nursing graduates is an added expense to institutions therefore, when a nurse quits their job within the year it can create a financial burden on those institutions.

Bullying is a serious issue that frequently happens during a nursing shortage. Since hospitals need to recruit new nurses when their nurses left. Therefore, new nurses are usually the target of bullying by the old nurses. Accordingly, bullying can cause even more burdens to the challenges that the novice nurses or new nurses have to face on the daily basis. As the findings in this research, the bullying acts may be on personal attack, competence or work tasks. And the consequences of this issue can cause diminished self-esteem, distress that lead to physical and emotional damages for these nurses; that is why more nurses want to leave their job because of job dissatisfaction, or else, they will put their patients' safety in danger (Olender,

Heeman, V. (2007). Workplace Bullying: A Distinct, Interpersonal, and Communicative Phenomenon. Paper presented at the meeting of the National Communication Association.

On February 14th 1999, Silvia Braun, a policewoman from Bavaria/Germany did not appear in her office in Munich. Some of her colleagues found the 22-year-old woman later in her car on a service area on a highway – she had shot herself with her own rifle. Braun, an ambitious and determined woman, had no money problems, she did not suffer from any mental illness and she was not in love with someone who did not return her feelings. What was it that had made life unbearable for her? She had been being bullied for almost one year. She felt being humiliated, intimidated and sexually molested by her superior. This case shows how disastrous and dangerous bullying in the workplace can be.