Workplace Disputes And The Workplace Dispute

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Human resources management relies upon employees and employers working concurrently. However in many cases this is hard to create, this is a factor leading to workplace disputes. Workplace disputes are conflict which occurs within the workplace. They can be a result of relationships or clashes in opinions on certain tasks. Indicators are used to measure the results of workplace disputes, these indicate the factors creating disputes. They include: corporate culture - how well a workforce treats one another, benchmarking key variables - whether staff are motivated to reach these benchmarks, staff turnover - the amount of separation of employees is occurring, absenteeism - how frequently staff are taking days off, accidents - how people react…show more content…
These companies have been affected by workplace disputes and have been forced to resolve these using different strategies. (Australia Post promotes the strategies of grievance procedures, negotiation, mediation and conciliation as a means of resolving disputes in their Enterprise Bargaining Agreement) (AUS Post EBA). This is most likely as a result of the expensive process of courts and tribunals. One such workplace dispute was seen between Australia Post and many of their licensees within the Licensed Post Office (LPO) Group - of which licensees belonging to Australia Post who are essentially independent small business owners operate under the entity of Australia Post. The LPO group had been dissatisfied with the neglection of increase in commission payments over many years from Australia Post, as a result they decided to approach Australia Post. This is an example of a remuneration dispute. Due to the overall commitment from licensees, the LPO group believed that going above alternative dispute resolution was the best means for a solution. Thus seeing the matter being heard at the senate - (which can recommend changes or amend proposed laws) (APH). The LPO group claimed that licensees payments were not currently fair or reasonable. The senate committee announced their recommendations on the 3rd of March 2015. (The 18 recommendations were
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