Motivational programs provided to employees can prove to be very useful tools to increase motivation from the employees, reduce employee turnover and help to maintain skilled and talented personnel. Strategies used to influence employee loyalty can be intrinsic motivation or extrinsic motivation. Intrinsic motivation is explained as one's personal incentive to engage in an activity for a feeling of personal satisfaction and accomplishment without expectation of external rewards or recognition. Whereas, extrinsic motivation is defined as using external incentives such as prizes, money or rewards to motivate an individual to complete a task or engage in an activity.
Thus, this paper will first examine how various motivational strategies
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The sales team was expected to handle increased responsibilities by implementing the objective to develop service and manage end-user accounts, solicit government bids and contracts, respond to requests for bids while servicing our larger accounts as well as servicing and phasing out the smaller accounts. This transition would require management to place a demand for increased productivity until the objectives were achieved. Sales team members would be expected to work longer hours during the week and come into the office on weekends in order to handle and complete their paperwork and use the regular business hours for selling time. However, once the objectives were successfully attained the outcome would result in returning to the standard work hours, more profitability for the company and larger paychecks, commissions and bonuses for the salespeople. Management also asked us for our suggested approaches to achieve the goal. We were also asked for our opinions, concerns and feedback regarding the objectives.
Initially, the sales team reacted with fervor, enthusiasm, and excitement to be asked to spearhead the transition and to be a part of the company's changing history. However, aside from me, no one made any attempts to implement the change. Instead, my team mates became adamant, disagreeable, and inflexible to the need for increased productivity, increased responsibilities and increased work hours; they preferred that the company remain at status quo.
Motivation is a very broad term that is discussed in a variety of settings. There is the motivation to perform in a business setting, the motivation to perform on the field of competition, the motivation to provide for friends and family, and the motivation to accomplish goals that have been set. These are all various motivations that any one person can be involved with at any time. According to Maslow, motivation always exists within a person and in various forms, “...motivation is constant, never ending, fluctuating, and complex, and that it is an almost universal characteristic of practically every organismic state of affairs” (Maslow, 1954). As complex as motivation seems, it is everyone’s intention to identify their personal
There are as many different methods of motivating employees today as there are companies operating in the global business environment. Still, some strategies are prevalent across all organizations striving to improve employee motivation. The best employee motivation efforts will focus on what the employees deem to be important. It may be that employees within the same department of the same organization will have different motivators. Many organizations today find that flexibility in job design and reward systems has resulted in employees ' increased longevity with the company, improved productivity, and better morale.
Extrinsic motivation e.g. Money is the critical incentive to motivation in today's work environment However , motivation differs from individual to individual and with their respective beliefs and values, circumstances and culture. It is important for mangers to identify which motivation factor works with which employee and apply it respectively In any environment, both Intrinsic and Extrinsic motivations are needed for work satisfaction and work performance
In “Understanding Management”, there is a chapter on motivation that covers both extrinsic and intrinsic reward. The material does highlight the increasing trend of motivating people through appealing to those intrinsic needs and how it
People are motivated by different rewards and therefore, a manager must know each employee’s reason to why they are working at the organization (Ivancevich, Konopaske and Matteson, 2014). Even though there is no best theory of motivation as a manager you have to work even harder to try and understand all your personnel’s motivation (Ivancevich, Konopaske and Matteson, 2014). One aspect of the motivational construct is for certain, the best way to influence individual performance is to have a reward system (Ivancevich, Konopaske and Matteson, 2014). This reward system can also attract outside talent to come and work at the
The organizational structure is functional, each employee has a clearly defined role and responsibility (Kinicki & Fugate, 2016). The outside sales department provides routine service to nearly 5000 accounts or about 70 per sales representative. The majority of the sales department’s daily responsibilities are service calls, ordering, maintenance, and administrative follow-up to customer requests. On a monthly basis, new products are force-shipped to customers from a third party and new point of sale items are provided by the sales representatives. Due to budgetary and legal constraints, the new monthly products are typically not innovative or unfamiliar to customers. In my seven year tenure, there have been no major advancements in the products, point of sale, or technology that my company utilizes internally or externally.
to survival” (Dainty & Kakabadse 1990). At ABC Company, we will implement a sales tracking system with more efficiency in time management which will benefit customer base. This initiative will set us apart from our competitors. We will implement a state of the art system which will allow the sales team to spend more time with their customers, growing those relationships and building trust in those relationships for the success of ABC Company’s future. “Changes in the marketplace and/or the competitive environment can render a sales force and its
The motivational strategies developed by most companies refer to financial motivation, but also to other types of compensation and benefits that can stimulate employees' work improvements (McNamara, 2010). Such compensation and benefits usually refer to bonuses, paid vacations, public acknowledgement of results, paid subscriptions to health and fitness clubs, training programs intended to improve employees' skills, and others. There are numerous types of compensation and benefits that can be addressed, but the motivational strategy must develop
Motivation is giving somebody a reason or incentive to do something. It can be intrinsic or extrinsic. Intrinsic motivation is focused by an awareness or satisfaction in the task itself and usually occurs within the person rather than relying on external force. Extrinsic motivation is from outside the individual. Some common extrinsic motivators are rewards or punishments like evaluations or money, pressure, and threat of reprimand. The key to an organization’s success is the motivation of the staff. It is clear
Higher management may request that the sales management team to show a detailed forecast of the results of the modification after the modification is in process. Sales and the profit
Human Resources is dependent on the success, happiness, and contentment of employees that keep the business on course. Motivation is one of the best ways to push employees forward while making sure everyone is in a comfortable position in their job. Motivational theories just attempt to explain what motivates or makes people act the way that they do. The goal of understanding these theories and their outcomes is to ensure a better performance from each employee, and to give each of those employees the best situation they can have in the workplace. Visionaries such as Abraham Maslow, Frederick Herzberg, and Henry A. Landsberger also brought forward new ways of management and ways to handle internal situations that changed the landscape of human resources as a whole. Motivational theories instituted in the workplace have a commonly positive effect on both employees and management, showing that it is important to strive for proven motivational practices.
2. What is MOTIVATION? Derived from the Latin word „MOVERE‟ which means „to move‟ The processes that account for an individual’s intensity, direction, and persistence of effort towards attaining a goal.
The work motivation theories can be broadly classified as content theories and process theories. The content theories are concerned with identifying the needs that people have and how needs are prioritized. They are concerned with types of incentives that drive people to attain need fulfillment. The Maslow hierarchy theory, Fredrick Herzberg’s two factor theory and Alderfer’s ERG needs theory fall in this category. Although such a content approach has logic, is easy to understand, and can be readily translated in practice, the research evidence points out limitations. There is very little research support for these models’ theoretical basic and predictability. The trade off for simplicity sacrifices true understanding of the
Motivated employees are important to an organization, because work motivation relates to the performance of employees and their behaviour towards the organization (Katzell & Thompson, 1990). “Managers see motivation as an integral part of the performance equation at all levels, while researchers see it as a fundamental building block in the development of useful theories of effective management practice (Steers, Mowday, & Shapiro, 2004, p. 379)”. In this study the role of work motivation of prospective employees played a central role, because in this study it was investigated if motivation to work for an organization was influenced by the ethical and philanthropic responsibilities.
Why study motivation? To state it simple you need to know motivation to be a better leader to accomplish your business goals. Employees are like sheep you need to lead them to accomplish the mission. It is much easier to lead a group of individuals when they have a vested interest to accomplish it. You create that interest through motivation.