Essay about Workplace Report

2185 WordsJun 6, 20089 Pages
1.0 Introduction 1.1 Purpose The purpose of this report is to discuss how I would expect the organization which I choose to be managed by using the relent theory of Group dynamics and Power. This involves identifying the key problems of the organization and analyzing how it is actually managed and note the difference from my theoretical expectations, and offering suggestion in order to improve or strengthen the organization. 1.2 Structure In this report, the introduction will be offered initially that involves the purpose, structure of this essay and background of the organization which I choose. Secondly, key issues about group dynamics and power will be explained and analyzed one by one in the body part. Afterwards, some…show more content…
Informal groups have a powerful influence on the effectiveness of organization, and can even subvert its formal goals. However, the informal group’s role is not limited to resistance. The impact of the informal group upon the larger formal group depends on the norms that the informal group sets (Forsyth 2006, p.235). Therefore, the informal group can make the formal organization more effective, too. As an example, sometimes the customer services manager can take some advices from waiters and 4 waitress whose suggestion is not only better for the employees, but also more useful to the restaurant. According to Ringer (2002, p.265), a norm is an implied agreement among the group’s membership regarding how members in the group should behave. In contrast, from the perspective of the formal group, norms generally fall into three categories-positive, negative, and neutral (Thompson & Mchugh 2002, p76). In other words, norms support, obstruct or have no effect on the aims of the larger organization. Furthermore, “individuals are employed by an organization to perform specific function. Although the whole person joins an organization, attention is usually focused on the partial person, the part of the individual dong the job” (Forsyth 2006, p.345).
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