Workplace Violence : Corporate And Open Concern

Safety is an important factor and is a high priority in healthcare. Kelly, Fenwick, Brekke, and Novaco (2015) shared that workplace violence impairs the staff perceptions of safety. However, both patients and staff are affected by workplace violence in many ways, from physical to emotional aspects. There are many reasons why violence occurs, that will be explained later in this paper. The purpose of this paper is to explain the reason and importance of the chosen phenomenon of interest. Moreover, primary and opposing philosophic viewpoints will be discussed, as well as ways of recognizing and utilizing them in nursing. The ways of knowing patterns in nursing and the utilization of these patterns will be explained, pertaining to nursing care.

Harassment has plagued the world for centuries. Why should the workplace be any different? Sexual harassment and workplace violence are not only of historical roots, but contemporary issues are still present in the workforce today. Managers are addressing and combating modern sexual harassment and workplace violence, however instances still occur (Robbins, Decenzo & Coulter, 2011).

Workplace violence includes any incident in which an employee is threatened, intimated, verbally or physically attacked, harassed, injured or killed. Workplace, or occupational violence, as it is sometimes referred to, has and can occur in almost all types of settings, from large to small, private to public and rural to urban. Therefore, there is a demonstrated need for firms of all types, sizes and in all locations to become aware of the seriousness of

The lateral violence comes in many forms and in many ways, such as abuse in the workplace that occur between colleagues, it can be verbal or nonverbal aggression, intimidation, bullying, harassment, discrimination, stereotyping, gossiping, criticism, and other related mistreatment behavior at work. Institutional lateral violence also happens between manager and subordinate where they can use their higher position to perpetrate assault to their subordinate such as acts of lasciviousness, shouting, anger outburst, forced overtime request, giving work beyond the job description, work overload, over blaming or insulting a staff and more. All these happen occasionally because of the lack of respect in the workplace and it comes without notice, especially in healthcare practices where the nature of work is tough and decision making must be made immediately.

Hatred in the work environment breeds various issues for workers. For example, representatives working in a negative situation will probably discover issues with confidence and low profitability. Also, a negative work environment can prompt high representative turnover rates. To build energy in the work environment, workers must to make a positive workplace and do what it takes to maintain and cultivate this culture. According to Yoder-wise (2011), “the definition of violence includes overt and covert behavior ranging from offensive threatening language to homicide” (Yoder Wise, 2011, p.498). Violence can be noted as the general term that represents lateral aggression,

First, it is imperative to understand what horizontal violence, lateral violence, or workplace bullying is to become fully aware of this issue’s extent; these terms are often used interchangeably. A commonality among sources is the description of horizontal violence as “acts of aggression” committed by one coworker against another (Becher & Visovsky, 2012, p. 210). Astonishingly, the range of what is considered horizontal violence is vast, and these aggressive acts are revealed in several forms. Some violence is unmistakable such as threatening, name calling, criticizing, or public humiliation; however, other acts are less obvious such as withholding information, eye rolling, silence, and isolation (Becher & Visovsky, 2012). Still, other violence includes “scapegoating

Lateral violence is a widespread issue in the nursing profession. An overview of relevant literature indicates that incivility, bullying, and workplace violence

Civility in the work place, or the lack thereof, has been identified as a growing problem within many professions in today’s society. Often referred to as lateral violence, this occurrence is no exception in the nursing profession. It is also known as ‘horizontal violence’ or ‘workplace bullying (Coursey, Rodriguez, Dieckmann, & Austin, 2013). In this evidenced-based paper, information will be provided in an effort to identify causes of lateral violence in the workplace and how to encourage civility.

Workplace violence occurs due to an interpersonal conflict between two or more people that results from differences in their needs, ideas, goals, interests, or values (Marquis and Huston, 2015). Workplace violence is not limited to physical violence; it also includes negative activities such as bulling, verbal abuse, pranking, negative insinuations, gossiping, insubordination, and withholding information (Latham, Ringl, & Hogan, 2013). Research suggests that more than 80 % nurses experience workplace violence at some point in their working careers (Frederick, 2014). New graduate nurses are especially susceptible to workplace violence because they are usually unprepared to deal with it, and they are more likely to leave the profession due to workplace violence (Frederick, 2014). Townsend (2012) reported that 70 % of nurses, who experienced bullying at the workplace, leave their jobs, and 60 % of new graduate nurses quit their jobs within first six months of being bullied (as cited in Marquis & Huston, 2015). Workplace violence is an important leadership issue to address because it affects turnover rates, productivity, patient safety, and overall quality of care (Marquis & Huston, 2015).

Lateral violence in nursing is a topic that is beginning to attract a lot of attention. One study showed that the higher the incidence of workplace incivility, the lower the rate of productivity (Leiws, 2011, p. 44). Others have shown a correlation in the occurrence of lateral violence and decreased productivity and increased turnover, making this an important issue to address in the field of nursing (Ostrofsky, 2012, p. 20).

Workplace violence (WPV) has been an increasing problem for many years, but it is hitting the healthcare profession hardest.(1) A crime survey done in 2014 by the International Association for Healthcare Security and Safety (IAHSS) found that violent crimes in the US healthcare system increased by 25% from 2012 to 2013.(2) Nearly 24,000 assaults in the work environment occur every year, with nearly 70-75% occurring to healthcare providers alone.(3, 4) Due to this increased risk of assault while working, healthcare workers are nearly 4 times as likely to need time off of work due to an injury caused by workplace violence than any other cause (i.e. illness, family leave, etc).(3) In a 2001 document from the United States Bureau of Justice, it was reported that 1.62% of physicians were assaulted (16.2 assaults per 1,000), 2.19% of nurses were assaulted (21.9 assaults per 1,000 nurses), and 0.85% of other healthcare workers (with varying job titles) were assaulted (8.5 assaults per 1,000 employees).(5) In 2011, the United States Bureau of Justice measured the workplace violence rate for nurses to be 3.9% (3.9 assaults per 1,000), almost doubling the numbers from 2001 in just 10 years.(1) The United States Bureau of Justice also reported that of the 100 fatalities that occurred in the workplace of healthcare and social service employees in 2013, 27 of the fatalities were due to violent attacks and assaults.(4)

Violence in the workplace is something that has been around for many years but it is hard to know exactly when it became a recognized national issue as there is limited data and reporting on the subject. The American Nursing Association (ANA) established a Code of Ethics that is used to guide how nurses do their job as well as how to treat others in the workplace. In the 2001 code of ethics, the first three provisions laid out four statements that pertain to ethical behaviors and disruptive behavior. The first statement is “1.5 Relationships with Colleagues and Others: The principle of respect for persons extends to all individuals with whom the nurse interacts. The nurse maintains compassionate and caring relationships with colleagues and others with a commitment to fair treatment of individuals, to integrity preserving compromise, and to resolving conflict” (Lachman, 2015, p.138). This statement implies that nurses should not participate in any activity towards coworkers or any individual

There are several levels of workplace violence. Level one is being disrespectful to other co-workers, not cooperating, verbally abusing others, or simply intimidating and manipulating them. For level of workplace violence, an employees should report this, and seek help responding to the situation. If the person is the supervisor, you report it to upper management and appropriate response action should take place. As upper management you should meet privately with the accused individual, and ask the employee for their side of the story. Reiterate what is acceptable behavior within the company, and correct the issues they may have. (U.S. Department of Labor, 2016). The second level will be escalation. The employee may begin to argue with customers,

The issue of work place violence is becoming more prominent every day. The challenge that managers are facing is how to deal with it before and after the event. The management team must put things in place that allow them to reduce or prevent the possibility of any kind of violent event. These event cans stream from sexual harassment to conflict or even violence. The importance of mangers, at all levels, play in preventing work place violence is failing as more of these types of events are happening. The mass shooting in the workplace have almost become a normal part of life. The shootings are taking place in government facilities and private businesses all over the country. The managers in all these facilities help manage the prevention and, more importantly, the recovery after the events happen.

Workplace violence is a serious and growing issue in society. Employers need to develop intervention strategies to decrease reduce violence in the workplace. Also, employers and employees need to be aware of the signs when people exhibit behaviors that can lead to workplace violence. As a society, the issue needs to be acknowledged of the reality and work together for creating a solution. Lastly, employers and employees must not live in fear of addressing concerns if they see the potential for workplace violence or report when they witness or experience workplace violence.