The difficulty with this particular sales scenario is that there is no real objection from the potential customer; therefore, he does not see a need to make a real change at this time. Nevertheless, the prospective purchaser did make mention of delivery hours assuming he could maneuver through the delivery obstacle, it is possible to consider the customer was leaving the door open for Ron to ask more questions. In such a selling situation where the likely buyer may not even be aware of an existing problem, it would be wise for Ron to utilize the “spin strategy” approach. By asking a series of qualifying questions, the customer’s answers may offer crucial information that Ron can use to detect the prospective buyer's needs. In doing so, the client may very well identify a problem. Ron should continue asking questions that will help the customer see the full effect of the issue to be resolved …show more content…
The key here is to be creative. With a dedicated person to sell office products in downtown Los Angeles, it would seem likely that a dedicated delivery truck and driver will also be needed. So it may be advantageous to provide some flexibility and offer a time other than 6:30 am. This option may be more suited to the buyer’s needs if the bank doesn’t open until 9:00 in the morning. On the other hand, it may not be the time that is the problem, but the physical location where the supplies are being delivered. If we could meet your delivery requirements, would you consider allowing Mid-Town Office Products an opportunity to supply your next order at a time that would be more convenient for you? At this point, my experience has taught me that you stay completely silent until the prospective customer provides you with an answer. If you continue to speak after you asked the question, you may just talk yourself out of a sale when the buyer was willing to provide his response as a simple yes (Johnston & Marshall,
The customer service representative’s first priority is always the customer. Whatever the customer wants, ideally, the customer gets. However, when the customer service representative conducts the search with respect to locating the desired product and shipping the product at the desired shipping address within the desired delivery time sometimes becomes a burden. There are often times where the closest warehouse does not have the requested product in stock and other warehouse locations need to be conducted. In that event, the customer service
If clients will remain at old place of warehouse they have to face issues with the delay in delivery to their customers.
The amount of money that I spent on discretionary expenses was eye opening. I did not really realize the amount of money that was being spent on food and drinks every day that could be saved by bringing a lunch or just buying the drinks in bulk and bringing them from home. While I was looking on the spreadsheet before totaling the amounts I was not expecting the costs to add up so fast. By completing this assignment, it has caused me to realize the amount of money I could be saving in my bank account or saving for purchases that will make a difference in my life.
According to my calculations, I have a BMI of 27.6 which puts me in the category of being overweight. A person my age and height should have and ideal weight ranging from 160lbs to 175lbs. Many risk factors that are associated with being overweight includes, coronary heart disease, hypertension, stroke, type 2 diabetes, metabolic syndrome, cancer, osteoarthritis, and sleep apnea. I consider myself a healthy overweight person because BMI cannot dictated everyone healthy state such as body builders; I perform similar workouts to body builders so I am at my BMI goal.
After reading Chapter 6 of the textbook and the materials I found that I was struggling to understand the material more than usual. Before reading this chapter I had a slight idea of how much effort went into keeping track of the costs and inventory. The most that I knew was that you had to keep track of it, I didn’t know that there are different ways to keep track of those costs. After reading more into the different ways to keep track of inventory I found that the one that stuck out most to me and was the one that I spent the most time trying to understand was the LIFO (Last In First Out).
The danger in using/ smoking tobacco starts at a young age until the adult age. Smoking can cause bad illness while also harming the person body and body organs. Smoking not only affects the person that uses, it also affects the people around you daily. Using tobacco can cause premature death too both the smoker and the nonsmoker, it called (second hand smoke). Tobacco smoking has been known to cause over 400,000 deaths every single year in the U.S (Wiley, 2011). People use tobacco smoking for many of reasons, some just for being cool, or trying to just fit in, and also watching family member smoke. Even though people know the bad and unhealthy
I passed two different tests and got almost the exact same results. The first test shows me that I have four clearly expressed intelligences: Kinesthetic, Logical, Intrapersonal and Visual/Spatial. The second test gave me three top intelligences: Kinesthetic, Logical and Intrapersonal. I can say that all results correspond to reality. It is true that I love sports. I play tennis around 11 years. Also, I like math because of it I chose accounting discipline. In addition, it is completely true that I am an intrapersonal. Using these results I may think about my future career. However, I already have chosen one and it is correct decision this test proved my thoughts. Also, Kinesthetic intelligence provides me a chance to go in for sport. Logical intelligence supports my decision to be an accountant or an economist. However Intrapersonal intelligence shows me that I may reach successes working as CEO, an entrepreneur or even a psychologist.
In this scenario, I envisioned Jenny as a single college student, living alone in an apartment within walking distant from her campus and part-time job. Her car was a high school graduation gift from her parents; therefore, she does not have a car payment expense. She is still covered under her parents’ dental and health insurance plans while attending college so she does not have to allocate money for those expenses either. Garbage and recycling services at her apartment complex are included in her monthly rent. Having access to the internet is vital for her college courses so Jenny could bundle her cable, internet, and landline services for a discount.
I chose three tech companies for my financial analysis; Amazon ”AMZN”, Apple ”AAPL”, and Microsoft Corporation “MSFT”. Company data are derived from the 2016 fiscal year. I utilize services from all three companies on a daily basis. I own many Apple products, my favorite being my iPhone. On my iPhone I have access to Amazon and Microsoft apps. As an Amazon Prime subscriber, I enjoy the fast shipping and wide variety of products offered by Amazon. Microsoft office allows me to create presentations with PowerPoint, write academic papers (like this one) with Word, and organize data using Access or Excel. In order to analyze the financial health of the three companies, i’m using the debt ratio, asset turnover ratio, price/earnings ratio, current ratio, and gross profit percentage.
Communication protocols are necessary to properly manage the amount and type of information that will be communicated. Communication protocols are advantageous for a variety of reasons, including, better management and control of the flow of project-related information, to minimize misinformation and maximize the sharing of accurate information across the appropriate communication channels, and to provide structure to the formal and informal communications that are shared with external stakeholders.
Is there anyway we could meet today for a run through of our PowerPoint? This would allow us the opportunity to make any necessary changes. During this run through we would also be able to time the presentation as a whole. I have class today at 4p.m., however I am free after 5:50p.m. Please contact me as soon as possible so I am able to plan accordingly.
Robert and Steve have asked that I prepare a comparison of Woodhaven freight rates with United. To accomplish this, I would like to get the following information related to United upholstery shipments.
I use SharePoint and Outlook primarily to manage multiple project. I created a couple of SharePoint workflow to automate stakeholder’s notifications. SharePoint automatically notifies the stakeholders when the deliverables were available. I also used PostIT and Trello. Yammer was also helpful in keeping in touch with the
The patient was a female on her 80s who was admitted to the hospital because of the COPD exacerbation. She had a history of stroke with minor residual effects, smoking, hypertension, and schizoaffective disorder - a chronic mental condition that is manifested mainly by the symptoms of schizophrenia, such as hallucinations or delusions, and mood disorder symptoms like manic or depressive episodes (NAMI, 2017). Patient length of stay was more than 300 days. She had two daughters who visited her everyday.
This may lead to customers getting angry and withdrawing from purchasing anything from the furniture store. Therefore, due to the potential harm the holdup may cause, I would offer a formal apology to both the store owner and the store’s customers in this situation. An apology letter may calm the customers down and may keep them motivated to remain on the waiting list. Since apology law protects this from being seen as an admission of guilt in Ontario, this may help to facilitate reconciliation. Upon negotiating, I would agree to offer some of the money lost, and would I would also assure that a written contract with the supplier will be created so that I can assure the store owner that an issue such as this one will not occur again.