YUM Employee Competencies

These expectations relate with Hungry Jack’s main stakeholders. Theory indicates that businesses affect stakeholder groups that also influence business performance in return. As such, it is essential for Hungry Jack’s to maintain and improve its corporate social responsibility strategies for the purpose of optimizing its relations with major stakeholders. By integrating the interests of these stakeholder groups in strategic formulation, Hungry Jacks can expect optimised business opportunities for long-term growth and

Most businesses start with the primary thought of making money. As a small grocery store chain, it is hard to compete with the larger national grocery stores, which often force the smaller local stores out of business. It is this dynamic, with the help of consumers, which is forcing both small and large businesses to reconsider their organizational goals and outcomes to include social responsibility. A successful business understands their customers, learns what their customers presently need, and foresees what their customers will need in the future.

Panera Bread (NASDAQ: PNRA) is one of the most financially successful quick service restaurant (QSR) chains operating in North America today, having attained a $4.3B market capitalization value as of this writing in July, 2012. Panera is achieving a 7.6% Profit Margin and 12.36% operating margin, both of which are difficult to maintain in an industry known for very rapid product lifecycles and the need to continually invest in the customer experience (Andersson, Mossberg, 2004). In the most recent fiscal quarter ended March 27,2012 the company reported a trailing twelve month revenue rate of $1.9B, earning a gross profit of $636M and a Net Income of $144M for the same trailing twelve month period. Panera is one of the most efficient of QSR chains as well, earning a Return on Assets (ROA of 14.67% and Return on Equity (ROE) of 21.6%. The company has also been able to be a leader in Corporate Social Responsibility, investing millions of dollars a year in Second Harvest Food Bank and related programs to help the hungry and less fortunate in the markets they compete in (Boss, 2011). The intent of this analysis is to complete a SWOT (Strengths, Weaknesses, Opportunities & Threats) analysis of Panera, discussing the attractiveness of the company and an assessment of its core or distinctive competencies. This analysis concludes with a series of recommendations for Panera Bread executives.

Under this model the stakeholders work in unison to address conflict, development new techniques and create solutions to benefit everyone. “Employees, investors, and suppliers cooperate together voluntarily (without external coercion) to create value for customers, and they share in the value created through their volunteer exchanges (Mackey, 2011).” The leaders of the organization must work to fulfill the higher purpose, they must demonstrate this is their actions and their desire to serve (Mackey, 2001). Mackey describes this a being a “servant leader”, the leaders are conscious of how their behavior affect the culture and how they are perceived by employees and customers.

We can presume that the game changer for worldwide organizations typically adds to a persevering, constant change, advancement and change". In light of this history of Yum! The accomplishment of the brands in the US, we can accept that the organization is a prime contender to begin in universal markets

YUM reducing its franchise to more restaurants owned would be one way to improve its performance. Almost 80 percent

Diners are becoming increasingly aware of how foods are prepared and inquiring on where the foods originated. Locally sourced meats, locally grown produce, sustainable seafood, and healthy children’s meals are the top menu trends for 2011 (National Restaurant Association reveals hottest menu trends in 2011, 2010). Chipotle is at the forefront of these trends with their “Food with Integrity” philosophy (Form 10-K Chipotle Mexican Grill, Inc., 2011). The pork served at their restaurants is naturally raised, 80% of the restaurants serve naturally raised beef, and 86% of the restaurants serve naturally raised chickens.

In a strategic move for marketing purposes, taco bell was able to explain the ingredients used in their tacos. Their strategy was due in part by having a crisis management team. Crisis management team are groups of people put in place to deal with unexpected events that can harm the image of the business (Bethel University, 2013). The plan developed

In the American food industry, customers have been caught between seeking fast service and seeking healthy choices. Customers are often forced to choose one another as many restaurants lack the flexibility for customers to enjoy both of these demands. One restaurant that’s goal has been to meet both of these crucial customer demands is Chipotle. Chipotle is a Mexican-food based restaurant that strives to offer a fast-service experience for its customers along with high quality and healthy ingredients. For the last twenty years, Chipotle is one of the fastest and biggest growing restaurants in the United States. Chipotle’s stock has been public as of 2006 (Market Watch 1). As of last year, Chipotle currently has 2,250 restaurants in the US (Market Watch 1). While Chipotle has undoubtedly been one of the most successful restaurant chains in the US over the span of the last twenty years, Chipotle’s stock has significantly dropped due to the recent E Coli infection that seeped its way into Chipotle ingredients last year. As a result, Chipotle’s sales has suffered with its yearly revenues dropping from 4.5 billion dollars in 2016 to 3.9 billion dollars (Market Watch 1). While it is easy to see why Chipotle has fallen off with customers due to the E Coli breakout, it is also easy to see why Chipotle has succeeded and become a fixture of success in the food industry. This paper will provide an objective focus on the internal structures that have turned Chipotle into one of the most successful restaurants in the US by looking at Chipotle’s plans and marketing strategy, organization and leadership.

Ben and Jerry’s have adopted a sustainable culture that is pervasive throughout the organization. They use an assessment tool entitled the Social & Environmental Assessment Report (SEAR). The SEAR report is an assessment of the practices of the ice cream company with a focus on product sourcing, fair trade, community involvement and social issues. Their mission statement is in part that we are, “dedicated to a sustainable corporate concept of linked prosperity.” Ben and Jerry’s have clearly

Many organizations have been destroyed or seriously damaged because of ethics. As the CEO of Chipotle Restaurants and because of recent terminations of a few employees, I want to point out some key areas of our code of conduct that are of significant importance to our business and to our success in the industry. As you read this content, take time to absorb and understand why adhering to our code of conduct is important to the business. I want you to memorize the key steps [outlined below] that this company will take to ensure every

The cost of Chipotle’s food is higher than other companies in the industry. As the case shows in Exhibit 1, the cost of a burrito bowl with chicken at Cantina Bell is only $5.99 compared to the price for the same item at Chipotle is $9.88. The price of their products are almost double those of Cantina Bell. Consumers that are looking for cheap prices may choose Cantina Bell over Chipotle, even though the quality of the food is much less than Chipotle’s. The next element was stated also as a strength, but can in some cases be seen as a weakness. The menu is limited, which leads to not a wide range to choose from. The advertisement and promotion of the company is not its strongest component. The company does not use television commercials or advertisements which leads to less of a target audience. There are very few promotions that reach to the general public. If the company were to branch out and expand their target audience, they may have an opportunity to attract more customers. They are mainly successful because the customers that come to the store, come back because of their positive experience. The company sees their mission as “…building evangelism [rather] than rewarding frequency” (Subramanian, 2013, para 38). The last weakness that was identified for Chipotle was the issue with lawsuits. The company has had a number of problems with food borne illnesses which introduces

So, Yum! Brands must know the competitors of the Taco Bell in Malaysia market that offer the similar product that satisfy the same needs and wants of the customer. The Yum! Brands should produce more valuable product for the Taco Bell to winning the customer over the competitor in Malaysia market. The competitor in Malaysia that satisfy the same needs and wants of customer such as KFC, McDonald, Pizza Hut, Burger King and many more. Yum! Brands must to identify all the weakness of their competitors in Malaysia market such as the weakness in their foods, services, packaging and many more. So, Yum! Brands must develop the strategies that is everything in the competitors goods and services in Malaysia can’t to provide to the customer, Taco Bell can provide it. What they can’t and haven’t prepare, Taco Bell can and will have prepared. Taco Bell must know all the marketing strategy that have been use by the competitors, especially the promotional method that they use to market their product. Taco Bell must follow up all the marketing strategy and make some differences

According to research, in 2005, Chick-fil-A reported sales of more than $1.975 billion. It is documented that the company had 38 years of consecutive sales increase. The award winning company has been selected 11 times for the “Choice in Chains” Customer Satisfaction award. How Mr. Cathy accomplished this great feat is the task this paper is charged to unveil. Chick fil-A is already doing what it does best, “maintaining a quality product and consistently looking for ways to improve its current menu.” However, working on menu items that are more health friendly would increase sales significantly, now that Americans are becoming more health cautious. By combing great taste with healthy food, Chick fil-A is sure to increase its

The corporate social responsibility is “the company’s strategy, based on the assumption that business is responsible for the society within which it operates” (Gheribi 64). Corporate social responsibility has become an essential initiative in today company because it not only can benefit the society, but most importantly, it can “drive companies to succeed in business by increasing sales volume and brand awareness and also added advantage over their competitors” (Gheribi 64). McDonald’s stakeholders, including employees, customers, communities, and environments, have a great influence on the company, thereby McDonald’s implements all sorts of corporate social responsibility programs to satisfy its stakeholders’ interests (Gheribi 71). McDonald’s places high priority on its employees. It provides career development and fair compensation for the employees in order to meet their interests (Gheribi 71). In addition, McDonald’s cares about customers’ health. It then pays attention to its food quality, making sure that customers will always have safe and healthy food (Gheribi 72). What is more, McDonald’s also performs corporate social responsibility for the community. In 2012, the company offered an online platform, “What makes McDonald’s”, to allow the public’s engagement (Gheribi 73). Additionally, the Ronald McDonald House Charities was established to provide resources and financial support for families in need (Gheribi 73). By now Ronald